Call Routing
Auto attendant routing by business hours
Hunt groups
More details & conditions: Call Routing
Advanced Hunt Groups with queuing
Time-based rules
Individual extension settings
Categories: VoIP · Unified Communications
Unite gives SMBs and mid-market teams one platform for business calling, video meetings, team chat and texting, replacing separate phone, chat and video vendors with one bill and one admin portal.
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Auto attendant routing by business hours
Hunt groups
Advanced Hunt Groups with queuing
Time-based rules
Individual extension settings
Categories: VoIP · Unified Communications
Call recording
Additional recording storage with Advanced Hunt Groups
AI Call Recap transcripts, summaries and sentiment
IVR auto-attendant menus
Department-level call groups
Time-based routing rules
Voicemail
Voicemail transcription
Review transcribed voicemail from anywhere
Send suspected spam callers to voicemail
Supervisor monitor
Whisper
Barge via Advanced Hunt Groups
Real-time agent status
Categories: VoIP · Business Phone Systems
Call transfer
Call hold
3-way calling
Music on hold
Call park and pickup
Call flip between devices
Caller ID
Business number shown on mobile app outbound calls
Spam call tagging and blocking
Categories: VoIP · Business Phone Systems
Delivery method: Paid add-on
Agent login and logout
Call queuing
Configurable wrap-up time
Wallboards, scheduled and graphical reports
Supervisor monitor, whisper and barge
Categories: VoIP
Team channels
Group chat
HD video meetings
Screen sharing and annotation
In-meeting chat and notes
Shared file storage
Categories: Unified Communications
Direct and group messaging
Public and private channels
Search across people, channels and threads
File drag and drop
Channel notes
Presence
Categories: Unified Communications
Phone, HD video, team chat, SMS/MMS and file sharing in one app
Desktop, iOS, Android and desk phone clients
Categories: Unified Communications
Cloud PBX replacing on-premises PBX
100+ calling features
Softphone and supported desk phones
Auto attendant
Hunt groups
Call park, paging and intercom
Web-based admin portal
Categories: Business Phone Systems
Automatic greetings
Customizable menus by business hours
Route callers to a person, department or information
Categories: Business Phone Systems
Included in Unite Pro and Enterprise
Additional charge
34 countries
Existing numbers ported at no charge
Categories: VoIP · Business Phone Systems
Included in Unite Pro and Enterprise; additional recording storage with Advanced Hunt Groups
Categories: VoIP · Business Phone Systems
100participants
Unite Pro200participants
Unite Enterprise200participants
Unite Pro and EnterpriseUnlimited
Unite Pro and EnterpriseCategories: Unified Communications
Applies to: Unite Pro · Unite Enterprise
USD 27.99 / seat / month
Billed monthly
500
50
100
USD 32.99 / seat / month
Billed monthly
1,000
200
200
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