Yeastar P-Series PBX System

Yeastar P-Series PBX System is a unified communications phone system combining calling, video meetings, team chat, omnichannel messaging and call-center tools, deployable as an appliance, self-hosted software or cloud service.

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By Yeastar

yeastar.com

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Overview

Users make and receive calls, chat, meet by video and manage customer messages from Linkus web, desktop and mobile clients. Teams route calls with IVR, queues and visual call and message flow designers, run inbound call centers (outbound is an add-on for the Software Edition only) and connect CRMs, helpdesks and Microsoft Teams. Standard, Enterprise and Ultimate plans widen features; Standard is Appliance only, while Enterprise and Ultimate also run as Software or Cloud editions.

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Who it is for

Industries: Healthcare
Education
Government
Organization Types: Business
Education
Government

Product

Solution Kind: Suite

Features

Call Recording

Call recording

One-touch recording in Linkus clients

More details & conditions

Recording archival to external servers via Remote Archiving

Categories: Business Phone Systems

Voice Mail

Voicemail and group voicemail

Listen to voicemail in Linkus clients

More details & conditions

Voicemail-to-text transcription (add-on subscription based on transcription minutes)

Categories: Business Phone Systems

IVR

Multi-level, multi-lingual, time-based IVR

Call Transfer

Attended and blind transfer

Call flip between devices

Categories: Business Phone Systems · Cloud PBX

PBX

IP PBX with extensions, ring groups, queues, call parking and pickup, paging and intercom

Categories: Business Phone Systems

Automated Attendant

Multi-level, multi-lingual, time-based IVR

Drag-and-drop Call Flow Designer

More details & conditions

AI receptionist (Software and Cloud editions, add-on subscription)

Categories: Business Phone Systems

Call Monitoring

Listen, whisper and barge-in call monitoring

Operator panel monitoring of call status

Categories: Business Phone Systems

Caller ID

CID-based call routing

More details & conditions

Real-time caller lookup from caller ID to caller name

Categories: Business Phone Systems

Call Recording

Call recording

Recording archival via Remote Archiving (Ultimate plan for Yeastar-hosted Cloud Edition)

Categories: Cloud PBX

Call Routing

CID-based and DID-based routing

IVR, queue and business-hours routing

More details & conditions

Drag-and-drop Call Flow Designer

Categories: Cloud PBX

Call Monitoring

Listen, whisper and barge-in call monitoring

Categories: Cloud PBX · VoIP

Automatic Call Distribution

Automatic call distribution with queues, skill-based and priority routing

Categories: Cloud PBX

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Voice Mail

Voicemail and group voicemail

Voicemail-to-text transcription (add-on subscription based on transcription minutes)

Categories: Cloud PBX

Call Center Management

ACD with queues, skill-based routing and queue callback

Queue panel, real-time wallboard, SLA monitoring and call center reports

Categories: Cloud PBX

Call Routing

CID-based and DID-based routing

IVR and queue routing

More details & conditions

Drag-and-drop Call Flow Designer

Categories: VoIP

Call Recording

Call recording

Categories: VoIP

Voice Mail

Voicemail and group voicemail

Voicemail-to-text transcription (add-on subscription)

Categories: VoIP

Call Transfer

Attended and blind transfer

Cold and warm transfer

Categories: VoIP

Caller ID

CID-based call routing

Categories: VoIP

Call Center Management

ACD with queues, skill-based routing and queue callback

Wallboard, SLA monitoring and call center reports

Categories: VoIP

Multi-User Collaboration

Audio conferencing

Web-based video meetings with screen sharing and in-meeting chat

Limits to check

Metric
Integrated video conferencing
Conditions
Included in the Ultimate plan

More details & conditions

Presence status

Categories: Unified Communications

Call Recording

Record a call from Linkus clients

One-touch access to call recordings

Categories: Unified Communications

Chat/Messaging

1:1 and group team chat

File and image sharing

More details & conditions

Push notifications and sync across Linkus clients

Categories: Unified Communications

Call Routing

Personal call forwarding rules and ring strategies

IVR, queue and business-hours routing

Categories: Unified Communications

Multi-Channel Communication

Live chat, SMS, WhatsApp and Facebook in one inbox

Voice, video and team chat in Linkus clients

Categories: Unified Communications

Voice Mail

Voicemail and group voicemail

Listen to voicemail in Linkus clients

Categories: Unified Communications

Call Transfer

Transfer a call to any phone number or extension

Flip a live call between desktop, mobile and IP phone

Categories: Unified Communications

Workflow details

Numbers

SIP trunk provider compatibility
210+ ITSPs
Description
Interoperable with SIP trunks of your choice, keeping existing carriers and numbers

Categories: Business Phone Systems · Cloud PBX · VoIP

Concurrency

P520 maximum concurrent calls
10
P550 maximum concurrent calls
25
P560 concurrent calls (base / max)
30 / 60
P570 concurrent calls (base / max)
60 / 120
Software Edition capacity
1,000concurrent calls

Categories: Business Phone Systems · Cloud PBX · VoIP

Capacity

Attendees per video meeting
5attendees
Simultaneous video conferences
4conferences
Duration of a single video conference
2hours

Categories: Unified Communications

Technical details

API

Programmatic access: Yes

Deployment

Client Channels

Browser
Desktop app
Mobile app
API

Client OS

Platform
Windows
Platform
macOS
Platform
iOS
Platform
Android

Delivery Models

Cloud (SaaS)
Customer cloud
On premises

AI

Customer Knowledge: Uploads

Editions · P-Series Software Edition

Edition name: P-Series Software Edition
Edition scope: Self-hosted PBX software for your own server, private or public cloud, or VMware, Hyper-V, KVM and Proxmox virtualization; handles up to 10,000 users and 1,000 concurrent calls; Enterprise and Ultimate plans.

Editions · P-Series Cloud Edition

Edition name: P-Series Cloud Edition
Edition scope: Cloud PBX hosted by Yeastar, or self-hosted on your own cloud infrastructure (BYOI) as a multi-instance platform; Enterprise and Ultimate plans.

Editions · P-Series Appliance Edition

Edition name: P-Series Appliance Edition
Edition scope: On-premises IP PBX appliance in models P520, P550, P560 and P570 with 20 to 500 base users depending on model and modular analog, BRI and E1/T1 telephony interfaces; runs Standard, Enterprise or Ultimate plans.

Security

Access Models: Role based
Encryption In Transit: Yes

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Who it is for

Product

Workflow details

API

Deployment

AI

Editions · P-Series Software Edition

Editions · P-Series Cloud Edition

Editions · P-Series Appliance Edition

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