softosaurMaintenance teams turn web requests into prioritized work orders, assign technicians, track completion and receive mobile notifications. Recurring schedules and a maintenance calendar organize preventive tasks. Asset records connect equipment details, repair history and costs; parts inventory tracks stock, locations and reorder alerts. iMCare provides mobile access, with iMCare Lite for Free Forever. Free Plan, Maintenance Care and Enterprise Elite have different limits; Tableau reporting, enhanced onboarding and API are listed for Enterprise Elite.
A built-in maintenance calendar lets teams create recurring schedules (daily, weekly, monthly, quarterly or other), set frequencies and due dates, assign tasks to technicians, view upcoming and overdue tasks by date, and change schedules as needs evolve.
Current and historical work orders are stored and searchable by keyword, date, asset and technician; each asset keeps maintenance and repair history, service activity and repair costs, and preventive maintenance tracks completion history.
Equipment maintenance is supported through equipment records, scheduled service and inspections, repair history, repair-cost tracking, document attachments such as manuals and checklists, and replacement planning based on lifespan and spending.
Service history is kept per asset: previous work orders, service activity, repair information, costs and completed preventive tasks, searchable and reportable; receipts, warranties and service records can be stored.
Preventive maintenance management includes recurring schedules, calendar planning, technician assignment, attachments, history, upcoming/overdue views and PM reporting; sample checklists are offered for HVAC, fire sprinkler, fire alarm, pest control and fire extinguishers.
Scheduling combines a maintenance calendar with recurring PM tasks, due dates, technician assignment, workload balancing and coordination of reactive repairs alongside scheduled work.
Jobs are managed as work orders that can be created, assigned, prioritized, noted, communicated on (including with vendors and contractors) and tracked through completion, with status, due dates and history.
Work orders are created from customizable web request forms submitted from desktop, tablet, mobile or digital kiosk, or created by staff; similar existing requests trigger duplicate alerts before submission.
Inventory control covers stock levels and locations, linking parts to assets and work orders, usage recording against work orders, minimum-level alerts, historical trends and price tracking. The Maintenance Care plan lists unlimited parts inventory.
Technicians receive assignment alerts, see assigned work orders in the web and mobile app, update tasks and record completed work; managers filter and balance assignments across the team.
Maintenance scheduling uses recurring schedules with set frequencies and due dates in a calendar, automatic task generation, technician assignment and upcoming/overdue views.
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