FMX

FMX is a cloud-based facilities and maintenance management suite that lets maintenance teams collect work requests, route them to technicians, schedule preventive maintenance and track assets and spare parts in one place.

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Overview

Requesters submit work orders, and FMX routes each one to a technician based on availability, skills, location and priority; technicians update status, add notes and photos and close work from the mobile app, and parts used update inventory automatically. Preventive maintenance runs on time- or meter-based triggers with inspection checklists, while asset records keep location, warranty, downtime and service history. Event Manager adds facility reservations, approvals, conflict detection and invoicing, and Capital Planner supports replacement forecasting. Reports and dashboards cover costs, labor and SLAs. Pricing is quote-based; a free 14-day trial is available.
More product details

Product

Demo Url
gofmx.com/tour
Solution Kind
Suite

Who it is for

Industries
  • Education
  • Government
  • Healthcare
  • Manufacturing
Organization Types
  • Business
  • Nonprofit
  • Government
  • Education

Features

Preventive Maintenance

Time- and meter-based schedules

Inspection checklists

More details & conditions: Preventive Maintenance

Equipment log history

Asset Tracking

Real-time asset location, condition, warranty and history

QR code scan in the field

More details & conditions: Asset Tracking

Map view of assets

Categories: Maintenance Management

Service History

Equipment log of previous work

Searchable record of maintenance and inspections

More details & conditions: Service History

Audit trail of every work order change

Categories: Maintenance Management

Work Order Management

Submit, assign, track and close work orders

Auto-assignment by skill, location and workload

More details & conditions: Work Order Management

Optional approval chains

Mobile close-out with notes and photos

Categories: Maintenance Management · Facility Management

Equipment Maintenance

Equipment records with work history

QR code lookup of equipment and work orders

More details & conditions: Equipment Maintenance

Time- and meter-based planned maintenance

Inspection checklists and instruction sets

Categories: Maintenance Management · Facility Management

Technician Management

Auto-route work by skill, availability, location and priority

Kanban-style board with drag-and-drop assignment

More details & conditions: Technician Management

Workload balancing in the Work List view

Vendor access control

Categories: Maintenance Management · Work Order

Inspection Management

Inspection checklists per asset type

Required checklist steps before task completion

More details & conditions: Inspection Management

Scheduled inspections

Work orders generated from failed inspections

Categories: Maintenance Management

Scheduling

Integrated calendar of upcoming tasks and maintenance

Dispatch from map and Work List views

More details & conditions: Scheduling

Time-, meter- or inspection-triggered scheduling

Categories: Maintenance Management

Equipment Management

Asset records with location, condition, warranty and service history

Downtime tracking

More details & conditions: Equipment Management

Upload manuals and warranties

Categories: Facility Management

Maintenance Management

Reactive and preventive maintenance

Parts inventory with reorder alerts

More details & conditions: Maintenance Management

Reports on cost, labor and downtime

Categories: Facility Management

Facility Scheduling

Self-service reservation requests for buildings, fields, classrooms and other spaces

Approval workflows by resource, building or event type

More details & conditions: Facility Scheduling

Conflict detection for overlapping events

Central facility calendar

Rental invoicing and online payments

Categories: Facility Management

Fixed Asset Management

Track assets from purchase to retirement

Project replacement cost and remaining useful life

More details & conditions: Fixed Asset Management

Prioritize capital projects

Categories: Facility Management

Show all details (19)

Maintenance Scheduling

Time-, meter- or inspection-triggered preventive tasks

Integrated calendar of upcoming maintenance

More details & conditions: Maintenance Scheduling

Map view of PM locations

Categories: Facility Management

Work Order Creation

Request submission by staff and community members

Auto-generate from BAS alarms, failed inspections and PM occurrences

More details & conditions: Work Order Creation

Submit by text message via Twilio integration

Categories: Work Order

Job Management

Projects with primary and sub-tasks

Gantt-style timelines

More details & conditions: Job Management

Budget visibility and labor tracking

Categories: Work Order

Job Tracking

Track status from request to completion with notifications

View open work on an interactive map

More details & conditions: Job Tracking

Full audit history of every work order action

Categories: Work Order

Scheduling

Calendar view of upcoming tasks

Dispatch from map and Work List views

More details & conditions: Scheduling

Automatic routing to the best-suited technician

Categories: Work Order

Inventory Control

Parts used on work orders update on-hand quantity

Reorder-point alerts and purchase orders

More details & conditions: Inventory Control

FIFO, LIFO or weighted-average costing in Warehouse Manager

Categories: Work Order

Maintenance Scheduling

Time-, meter- or inspection-triggered preventive tasks

Integrated calendar of upcoming tasks

Categories: Work Order

Workflow details

Spare Parts
Yes

Categories: Maintenance Management · Work Order

Meter Triggers
Yes

Categories: Maintenance Management · Work Order

Workflow boundary and exception handling
  • Building automation alarms and iMonnit or SensorHubb sensor thresholds can open work orders automatically; parts used at close-out update inventory and per-asset downtime history is kept.

Categories: Maintenance Management · Work Order

Technical details

API

Programmatic access
Yes
Protocols
  • REST

Deployment

Client Channels
  • Browser
  • API
Delivery Models
  • Cloud (SaaS)

Implementation

Delivery Mode
  • Vendor
Typical Duration
Unit
Days
Scope
FMX onboarding plan run with a Customer Success Manager: standard plan based on 60 days; as little as 2 weeks reported for some implementations.
Maximum
60
Minimum
14
Estimate kind
Vendor estimate

Data

Export Formats
  • Excel workbook
  • CSV
Import Formats
  • Excel workbook

AI

Input Modalities
  • Text
  • Audio
Output Modalities
  • Text
Use Cases
  • Knowledge question answering
  • Status summarization

Customization

Supported Scopes
  • Workflows
  • Reports
  • Dashboards
  • Roles

Reliability

Uptime SLA Percent
99.9

Security

Access Models
  • Role based
Accessibility Claims
  • Kind
    Self declaration
    Standard
    WCAG
    Standard version
    2.1 AA
Assurances
  • Kind
    Certification
    Standard
    SOC 2
Audit Events
  • Data changes
Encryption At Rest
Yes
Encryption In Transit
Yes
Provisioning
  • Directory synchronization

Support

Channels
  • Ticket
Included In Plan
Yes
Training Formats
  • Documentation
  • Video
  • Webinar
  • Live online
  • In person

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