softosaur.
EN
Site languageEnglishEspañolDeutschРусскийPortuguês

Shop-Ware

Cloud-based shop management software for auto repair shops that covers estimates, repair orders, technician inspections, parts and capacity in one system.

Softosaur reviews (0)Write a review

By Shop-Ware

shop-ware.com

Suggest a correction

Overview

Shop-Ware lets service advisors build estimates and repair orders from reusable canned jobs and past services, share findings and photos with customers for online approval, and track every repair order through a digital workflow. Technicians record inspections in the TechApp, parts statuses update in real time with integrated vendor ordering, and capacity gauges show billed and available hours. Higher plans add the native parts catalog, MOTOR Labor Guide, business analytics and a CRM with online scheduling.
More product details

Who it is for

Industries
  • Automotive
Organization Types
  • Business

Product

Solution Kind
Application

Features

Service History

Every service written stays available as a past service for future repair orders

Search past services by description, parts and customer name

Work Order Management

Repair orders with services, labor items, parts and inspection items

Transfer repair orders between coworkers and technicians with files and prior communication

More details & conditions: Work Order Management

Repair order quickview by status with car counts and gross profit

Quotes/Estimates

Prepare and share quotes with customers

Customers approve or decline recommended services online

More details & conditions: Quotes/Estimates

Real-time photos, videos and chat attached to estimates

Estimating

Create each service separately on the repair order with editable components

Reuse services as canned jobs or copy past services

More details & conditions: Estimating

Canned jobs ranked first by shop demand for the vehicle

Keyword search of past services filtered by year, make, model and engine

Customers approve work online

Labor Rates

MOTOR Labor Guide for labor times

Billed hours tracked per repair order and per day

What you need
  • MOTOR Labor Guide is listed from the Pro plan upward

Job Tracking

TechApp My Work screen listing assigned repair orders with vehicle, due-in/due-out and billed hours

Service hour tracker per service

More details & conditions: Job Tracking

Digital workflow with color-coded labels, status, notes and percent of work done

Real-time notifications when repair orders need attention

Maintenance Scheduling

Maintenance Builder included in every plan

Online Service Scheduler built into the shop website

What you need
  • CRM and Online Service Scheduler are included in Ultimate+ or available as a paid add-on
More details & conditions: Maintenance Scheduling

Automated service reminders and thank-you messages through the CRM

Parts Management

Real-time part status on every repair order

Stocked parts tracked against stock levels

What you need
  • Native Parts Catalog is listed from the Pro plan upward
More details & conditions: Parts Management

Online vendor ordering through RepairLink, PartsTech, WHI NexPart, MyPlace4Parts, Parts Authority and WorldPac SpeedDIAL

Purchase orders created from repair orders or the inventory page

AI Parts Matrix for parts pricing targets

Workflow details

Pricing
  • Name
    Labor and parts pricing on repair orders
    Description
    Services are priced on the repair order with billed hours; AI Parts Matrix applies parts pricing targets.

Pricing

Startup

From USD 251 / flat fee / monthBilled annually

USD 251 / flat fee / month

Billed annually

Add On Fees
  • CRM + Online Service Scheduler

    USD 249/ month

USD 279 / flat fee / month

Billed monthly

Add On Fees
  • CRM + Online Service Scheduler

    USD 249/ month

Commitment Months
1

Plan details & limits

Business Model
  • Subscription
Limits
  • Users

    Unlimited

Pro

From USD 350 / flat fee / monthBilled annually

USD 350 / flat fee / month

Billed annually

Add On Fees
  • CRM + Online Service Scheduler

    USD 249/ month

USD 389 / flat fee / month

Billed monthly

Add On Fees
  • CRM + Online Service Scheduler

    USD 249/ month

Commitment Months
1

Plan details & limits

Business Model
  • Subscription
Limits
  • Users

    Unlimited

Master

From USD 449 / flat fee / monthBilled annually

USD 449 / flat fee / month

Billed annually

Add On Fees
  • CRM + Online Service Scheduler

    USD 249/ month

USD 499 / flat fee / month

Billed monthly

Add On Fees
  • CRM + Online Service Scheduler

    USD 249/ month

Commitment Months
1

Plan details & limits

Business Model
  • Subscription
Limits
  • Users

    Unlimited

Ultimate+

From USD 899 / flat fee / monthBilled annually

USD 899 / flat fee / month

Billed annually

USD 999 / flat fee / month

Billed monthly

Commitment Months
1

Plan details & limits

Business Model
  • Subscription
Limits
  • Users

    Unlimited

Technical details

Deployment

Client Channels
  • Browser
  • Mobile app
Delivery Models
  • Cloud (SaaS)

Implementation

Delivery Mode
  • Vendor
  • Self service
Typical Duration
Unit
Days
Scope
Average time for an auto repair shop to fully onboard with a dedicated Customer Success Specialist
Maximum
30
Minimum
30
Estimate kind
Vendor estimate

AI

Use Cases
  • Text generation

Support

Channels
  • Phone

Reviews

User experiences, moderated before publication. Review policy

Write a review

No reviews yet.

Be the first to share your experience with Shop-Ware.

Add a product

Search to find a product.

Privacy choices

Choose what to allow.

You can change your choice here at any time. Refusing optional analytics does not limit the catalog.

AdvertisingAdSense is not currently enabled. Advertising choices will be available through its consent platform before ads are activated.Not active

Cookie details · Privacy rights