Gymdesk

Gymdesk is gym and martial arts school management software that brings memberships, billing, attendance, rank promotions, bookings and a member app into one platform.

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Overview

Staff onboard members with digital sign-up and waivers, set up memberships that renew or one-time class packs, and track attendance from a front-desk tablet, member self check-in or mass check-in. Billing collects recurring and one-time payments through Gymdesk Payments, Stripe, Square, Authorize.net, GoCardless or Ezypay, retries failed payments and notifies members about overdue balances. Per-program rank criteria show each student's progress toward promotion and notify staff when someone is ready to test. Members book classes, view progress and manage their accounts in a browser or mobile app, and Smoothcomp Connect brings Smoothcomp tournament discovery, registration and results into the gym's records. Pricing scales with active members, and every plan includes unlimited staff accounts and a gym website.
More product details

Product

Documentation
docs.gymdesk.com/en/help/docs
Solution Kind
Application

Who it is for

Organization Types
  • Business

Features

Membership Management

Memberships that renew, trials, and one-time session or class packs

Family accounts where a primary member controls payment and member information

More details & conditions: Membership Management

Digital sign-up with waivers, custom member fields and payment capture

Gym access by login code, membership card or mobile app

Categories: Gym Management

Class Scheduling

Real-time class and instructor calendars with automatic reminders

Instructors set their availability and members book classes

More details & conditions: Class Scheduling

Online schedule can be embedded on an existing website

Zoom sessions can be added to the schedule through the Zoom integration

Categories: Gym Management

Attendance Tracking

Check-in by 4-digit code, name search, barcode or QR code from a laptop, tablet or phone

Mass check-in of multiple members and backdated attendance entry

More details & conditions: Attendance Tracking

Attendance reports filtered by day, week or month

Categories: Gym Management

Attendance Management

Live attendance per class with instructor and class performance insights

Remote facility access logs every entry as attendance automatically

More details & conditions: Attendance Management

USB barcode scanner support and printable membership cards with barcodes

Categories: Gym Management

Member Portal

Members log in through a browser or mobile app to book classes, check in and review training progress

Members manage memberships, payment methods and billing details online

More details & conditions: Member Portal

Member portal and sign-up form can be embedded on an existing website

Categories: Gym Management

Online Booking

Online calendar with bookable time slots for members, leads and first-time visitors

Booking rules by session capacity and membership type, booking and cancellation windows, and waitlist

More details & conditions: Online Booking

Automatic reminders and calendar invitations

Categories: Gym Management

Booking Management

Session capacity limits, booking and cancellation windows and waitlists

Private lessons and trial classes can be booked online

More details & conditions: Booking Management

No-show tracking with automatic re-engagement

Categories: Gym Management

Staff Management

Unlimited staff accounts included in every plan

Instructors set their availability for class scheduling

More details & conditions: Staff Management

Automation editor for staff follow-ups

Categories: Gym Management

Class Management

Class schedule with session capacity, booking rules and waitlists

Attendance and class performance insights per instructor and class

More details & conditions: Class Management

Programs and ranks configured per class offering

Categories: Martial Arts

Online Registration

Online member sign-up form with waivers, membership options and payment capture

Lead capture forms and trial class booking that embed on an existing website

Categories: Martial Arts

Student Management

Member records with status, communications and payment history

Training progress and rank tracking visible to the student in the portal

More details & conditions: Student Management

Family accounts and import from other gym software or spreadsheets

Categories: Martial Arts

Class Scheduling

Real-time class calendars with automatic reminders

Online schedule embeddable on an existing website

More details & conditions: Class Scheduling

Introductory and trial classes added to the calendar

Categories: Martial Arts

Show all details (23)

Attendance Management

Bulk attendance entry and backdating from the attendance dashboard

Attendance reporting by day, week or month with demographics and foot traffic

Categories: Martial Arts

Attendance Tracking

Front-desk tablet check-in, member self check-in and mass check-in

Attendance by session with remaining sessions shown for each member

Categories: Martial Arts

Belt Ranking Classification

Custom programs and ranks or pre-built templates for martial arts, yoga, pilates and gymnastics

Promotion criteria by sessions attended, days at rank, training hours, minimum age or skill requirements

More details & conditions: Belt Ranking Classification

Individual or bulk promotion with scheduled dates, evaluation forms and promotion fees

Notifications when students are ready to test and a promotions report

Categories: Martial Arts

Event Management

Browse Smoothcomp tournaments filtered by sport and travel distance, endorse events and track member interest, registration and payment status

Pre-filled registration; medals, results and coach notes land on the member record

Not included
  • Events on other platforms, including in-house showcases, do not appear and their results do not sync
More details & conditions: Event Management

Mass grading events with member-visible feedback

Categories: Martial Arts

Member Database

Digital member and lead records with custom fields, documents and waivers

Member status, communications and payment updates viewable from anywhere

More details & conditions: Member Database

Import from other gym software or Excel spreadsheets and export at any time

Categories: Membership Management

Member Portal

Online member account with billing, membership and payment-method management

Mobile app with bookings, attendance history and training progress

Categories: Membership Management

Member Communication

Individual or bulk email, text and push notifications

Automation editor for staff actions and follow-ups

Limits to check
  • Texts/SMS carry an additional location-dependent surcharge provided at cost

Categories: Membership Management

Member Types

Any type of trial or membership, renewing or one-time

Family accounts with a primary member

More details & conditions: Member Types

Training content filtered by membership type or experience level

Categories: Membership Management

Membership Renewals

Memberships configured to renew automatically with recurring payments

Automatic notifications about upcoming and overdue payments with an online resolution link

Categories: Membership Management

Event Management

Smoothcomp tournament discovery, academy endorsement and member registration tracking

Mass grading events with member feedback

Not included
  • Events on other platforms, including in-house showcases, are not shown

Categories: Membership Management

Dues Management

Recurring charges over any number of days, weeks, months or years plus on-demand one-time charges

Automatic retry schedule for failed payments and notices for expired cards and overdue payments

More details & conditions: Dues Management

Overview of upcoming, missed and failed payments with a daily billing report email

Categories: Membership Management

Workflow details

Settlement
  • Name
    Payment and refund reporting
    Description
    Accounting breakdown of all payments and refunds processed, with payment export to any bookkeeping software

Categories: Gym Management · Martial Arts

Pricing

Common pricing conditions

Applies to: Micro Gym · Small Gym · Medium Gym · Large Gym · Enterprise

Commitment Months
0

Micro Gym

USD 75 / flat fee / monthBilled monthly

USD 75 / flat fee / month

Billed monthly

Add On Fees
  • Own payment processor surcharge (per month)

    USD 25

  • Additional location with Gymdesk Payments or a preferred partner (per month)

    USD 50

  • Additional location with your own processor (per month)

    USD 100

  • Door access (Beta): up to 3 doors, then 29 USD per extra door per month; hardware and installation quoted separately

    USD 100

  • Branded member app (per month; first month free)

    USD 100

Export included in the plan
Yes
One Time Fees
  • Setup fee

    USD 0

Trial Auto Charge
No
Trial Available
Yes
Trial Card Required
No
Trial Days
30
Trial is free
Yes

Plan details & limits

Business Model
  • Subscription
Limits
  • Active members (up to 50)

    50members

Small Gym

USD 100 / flat fee / monthBilled monthly

USD 100 / flat fee / month

Billed monthly

Add On Fees
  • Own payment processor surcharge (per month)

    USD 25

  • Additional location with Gymdesk Payments or a preferred partner (per month)

    USD 50

  • Additional location with your own processor (per month)

    USD 100

  • Door access (Beta): up to 3 doors, then 29 USD per extra door per month; hardware and installation quoted separately

    USD 100

  • Branded member app (per month; first month free)

    USD 100

Export included in the plan
Yes
One Time Fees
  • Setup fee

    USD 0

Trial Auto Charge
No
Trial Available
Yes
Trial Card Required
No
Trial Days
30
Trial is free
Yes

Plan details & limits

Business Model
  • Subscription
Limits
  • Active members (51–100)

    100members

Medium Gym

USD 150 / flat fee / monthBilled monthly

USD 150 / flat fee / month

Billed monthly

Add On Fees
  • Own payment processor surcharge (per month)

    USD 25

  • Additional location with Gymdesk Payments or a preferred partner (per month)

    USD 50

  • Additional location with your own processor (per month)

    USD 100

  • Door access (Beta): up to 3 doors, then 29 USD per extra door per month; hardware and installation quoted separately

    USD 100

  • Branded member app (per month; first month free)

    USD 100

Export included in the plan
Yes
One Time Fees
  • Setup fee

    USD 0

Trial Auto Charge
No
Trial Available
Yes
Trial Card Required
No
Trial Days
30
Trial is free
Yes

Plan details & limits

Business Model
  • Subscription
Limits
  • Active members (101–150)

    150members

Large Gym

USD 200 / flat fee / monthBilled monthly

USD 200 / flat fee / month

Billed monthly

Export included in the plan
Yes
One Time Fees
  • Setup fee

    USD 0

Trial Auto Charge
No
Trial Available
Yes
Trial Card Required
No
Trial Days
30
Trial is free
Yes

Plan details & limits

Business Model
  • Subscription
Limits
  • Active members (151–250)

    250members

Enterprise

Contact vendor

Contact vendor

Plan details & limits

Business Model
  • Subscription
Limits
  • Unit
    members
    Metric
    Active members (251+)

Technical details

Deployment

Client Channels
  • Browser
  • Mobile app
Client OS
  • Platform
    iOS
  • Platform
    Android
Delivery Models
  • Cloud (SaaS)

Implementation

Delivery Mode
  • Self service
  • Vendor
Typical Duration
Unit
Hours
Scope
Importing member, payment, prospect and product data from another provider
Maximum
2
Estimate kind
Vendor estimate

Data

Exit Export Scope
  • Records
  • Attachments
Export Fee
Amount
0
Currency
USD
Price basis
No fee to export data or to cancel
Import Formats
  • Excel workbook

Customization

Supported Scopes
  • Fields
  • Workflows
  • Branding

Security

DPA Url
gymdesk.com/page/dpa
Subprocessors Url
gymdesk.com/page/subprocessors

Support

Channels
  • Knowledge base
Included In Plan
Yes
Training Formats
  • Documentation
  • Webinar

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