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GlossGenius

GlossGenius is booking, payments and business-management software for salons, spas, medspas and other beauty and wellness businesses in the US, combining online booking, client notifications and point of sale.

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By GlossGenius

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Overview

Clients book from a login-free online booking website, and appointments land on a shared calendar with team views, drag-and-drop editing on desktop, gap and processing time, resource reservations for rooms and equipment, and two-way sync with Google, Apple or Outlook calendars. Automated confirmations, reminders and rebooking prompts go out by text and email, while deposits, cancellation policies, card-on-file and a waitlist protect against no-shows. Client profiles keep notes, history and forms; checkout runs on built-in point of sale with card readers or Tap to Pay. Waitlist, forms and waivers, time tracking and resource management require Gold or higher; availability is documented for the US only.
More product details

Who it is for

Organization Types
  • Business

Product

Solution Kind
Application

Features

Confirmations/Reminders

Automated confirmations, reminders and updates on appointment changes

Categories: Appointment Scheduling

Online Booking

Login-free online booking website with no app download

Booking approval controls, deposits and cancellation policies

More details & conditions: Online Booking

Booking from Google, Instagram, Facebook and Yelp business profiles

Categories: Appointment Scheduling

Appointment Management

Filter the calendar by day, week or team member with color coding

Drag-and-drop rescheduling on desktop

More details & conditions: Appointment Management

Automatic room and equipment reservations at booking (Gold and Platinum)

Categories: Appointment Scheduling

Client Database

Client profiles store appointment history, service notes, preferences and forms

Categories: Appointment Scheduling

Availability Management

Custom work hours and vacation time

Gap time between appointments and processing time for overlapping services

More details & conditions: Availability Management

Service prices and durations adjustable by staff

Categories: Appointment Scheduling

Automated Scheduling

Auto-fill returning client info and schedule repeat visits

Waitlist matches waitlisted clients to newly open slots (Gold and Platinum)

Categories: Appointment Scheduling

Client Management

Client profiles with notes and history

Custom client policies and client banning

More details & conditions: Client Management

Referral source tracking at booking

Categories: Appointment Scheduling

SMS Reminders

Automated text and email appointment reminders sent at configurable times before appointments

Categories: Appointment Reminder

Rescheduling

Clients change, reschedule or cancel appointments online

Automatic confirmation to clients after each booking, reschedule or cancellation

Categories: Appointment Reminder

Confirmations/Reminders

Automated confirmations, reminders and change updates synced to the calendar

Customizable notification schedule and rebooking reminders

Categories: Appointment Reminder

Contact Database

Client profiles store notes, preferences, visit history, purchase history, forms and photos

Categories: Appointment Reminder

Show all details (23)

Recurring Appointments

Auto-fill returning client information and schedule repeat visits in seconds

Categories: Appointment Reminder

Appointment Scheduling

Book, edit and manage appointments across multiple service providers

Clients self-book 24/7 from the booking website

Categories: Appointment Reminder

Calendar Sync

Two-way sync with personal Google, Apple or Outlook calendars

Set custom work hours, vacation time and repeating personal blocks

Categories: Appointment Reminder

SMS Messaging

Automated text and email client notifications

Text marketing campaigns

Categories: Appointment Reminder

Client Database

Profiles created automatically at a client's first booking or checkout with appointment and purchase history

Categories: Salon

Appointment Scheduling

Multi-provider calendar with real-time availability for clients

Automatic calendar updates that prevent double booking

Categories: Salon

Online Booking

Login-free booking website with service menu images and portfolio gallery

Deposit, cancellation and card-on-file policies built into booking

Categories: Salon

Confirmations/Reminders

Automated text and email confirmations and reminders

Birthday messages and rebooking reminders

Categories: Salon

Client Management

Client profiles with before and after photos, color formulas and purchase history

Custom policies and client banning

Categories: Salon

Loyalty Program

Sell prepaid packages and recurring memberships with automated redemptions and renewals

Sell and track gift cards

Categories: Salon

Point of Sale (POS)

Accept chip, contactless and digital wallet payments with card readers or Tap to Pay on iPhone and Android

Tips, deposits and card on file at checkout

More details & conditions: Point of Sale (POS)

Retail and inventory sales with barcode scanning

Categories: Salon

Workflow details

Rules
  • Name
    Gap time
    Description
    Block gap time between appointments
  • Name
    Processing time
    Description
    Schedule overlapping services during downtime
  • Name
    Custom booking approval
    Description
    Approve or deny online bookings automatically or manually

Categories: Appointment Scheduling · Appointment Reminder

Workflow boundary and exception handling
  • The calendar updates instantly so clients only see open slots, and Resource Management reserves rooms and equipment at booking to prevent double bookings

Categories: Appointment Scheduling · Appointment Reminder

Settlement
  • Name
    Deposits
  • Name
    Invoices
  • Name
    Buy Now, Pay Later
  • Name
    Chargeback protection
    Description
    100% chargeback protection on Tap to Pay and card reader transactions for Gold and Platinum

Categories: Salon

Pricing

Common pricing conditions

Applies to: Standard · Gold · Platinum

Add On Fees
  • Payroll base fee per month

    USD 40

  • Payroll fee per seat per month

    USD 6

  • Reception by GlossGenius per month

    USD 50

Market Countries
  • United States
Trial Available
Yes
Trial Card Required
No
Trial Days
14
Trial is free
Yes

Standard

From USD 24 / flat fee / monthBilled annually

USD 24 / flat fee / month

Billed annually

USD 28 / flat fee / month

Billed monthly

Plan details & limits

Business Model
  • Subscription

Gold

From USD 48 / flat fee / monthBilled annually

USD 48 / flat fee / month

Billed annually

USD 56 / flat fee / month

Billed monthly

Plan details & limits

Business Model
  • Subscription

Platinum

From USD 148 / flat fee / monthBilled annually

USD 148 / flat fee / month

Billed annually

USD 168 / flat fee / month

Billed monthly

Plan details & limits

Business Model
  • Subscription

Technical details

Deployment

Client Channels
  • Browser
  • Mobile app
Client OS
  • Platform
    iOS
  • Platform
    Android
  • Platform
    macOS
Delivery Models
  • Cloud (SaaS)

Implementation

Delivery Mode
  • Vendor
  • Self service

Languages & regions

Sales Countries
  • United States
Service Countries
  • United States

AI

Use Cases
  • AI content generation
  • Workspace question answering

Reviews

User experiences, moderated before publication. Review policy

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