Treatwell Connect

Cloud salon software that lets beauty and hair businesses manage appointments, staff, clients and checkout in one place, with online bookings arriving directly in the calendar.

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Overview

Treatwell Connect is browser-based salon software for hair, beauty, nail, massage, spa and aesthetics businesses. Staff manage a calendar with unlimited appointment scheduling, reschedule or cancel in seconds, block time for breaks or time off, and switch between salon locations. Bookings arrive from Google, social media buttons, the venue's website and the Treatwell app, and unlimited client reminders help reduce no-shows. Client history, consultation forms, rebooking invites, a waiting list and automated review requests support repeat business. At checkout, the POS handles product and voucher sales, Tap to Pay, stock and sales reports. Team tools cover staff pricing, portfolios, rotas and calendar access. It runs in a browser on Android, iOS, Windows and Mac devices and does not sync with other management systems; Treatwell customer service imports basic data and technical notes from a previous system.
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Who it is for

Organization Types
  • Business

Product

Solution Kind
Application

Before you choose

Check before choosing

  • Does not sync with other existing salon management systems; data from a previous system is imported by Treatwell customer service, limited to basic data and technical notes.

Features

Client Database

Client history of treatments, preferences and personalised notes

Client acquisition and retention monitoring

Categories: Salon

Appointment Scheduling

Unlimited appointment scheduling

Reschedule or cancel in seconds

More details & conditions: Appointment Scheduling

Block out time for breaks or time off

Switch between multiple salon locations

Categories: Salon

Online Booking

Receive bookings from Google, social media, the venue website and the Treatwell app

Booking buttons on Facebook and Instagram linked to the live agenda

Categories: Salon

Confirmations/Reminders

Unlimited client email notifications

Unlimited client email reminders to prevent no-shows

Categories: Salon

Client Management

Log client history with treatments, preferences and notes

Send consultation forms before the visit

More details & conditions: Client Management

Nudge clients to rebook

Offer a waiting list

Point of Sale (POS)

POS for client checkout

Take payments with Tap to Pay

More details & conditions: Point of Sale (POS)

Sell products and vouchers at checkout

Manage stock

Track service and product sales

Categories: Salon

Confirmations/Reminders

Unlimited client email notifications

Unlimited client email reminders to prevent no-shows

More details & conditions: Confirmations/Reminders

Automated review requests after appointments

Categories: Appointment Scheduling

Online Booking

Receive bookings from Google, social media, the venue website and the Treatwell app

Booking buttons on Facebook and Instagram linked to the live agenda

More details & conditions: Online Booking

Online prepayment at booking with a processing fee

Categories: Appointment Scheduling

Appointment Management

Unlimited appointment scheduling

Reschedule or cancel in seconds

More details & conditions: Appointment Management

Access the calendar from anywhere

Categories: Appointment Scheduling

Client Database

Client history of treatments, preferences and personalised notes

Clients added manually or via bookings

More details & conditions: Client Database

Client acquisition and retention monitoring

Categories: Appointment Scheduling

Availability Management

Block out time for breaks or time off

Switch between multiple salon locations

More details & conditions: Availability Management

Build staff rotas

Customise calendar access

Categories: Appointment Scheduling

Automated Scheduling

Online bookings from Google, social media, website and Treatwell app fill the calendar

Rebooking invites sent to clients

More details & conditions: Automated Scheduling

Waiting list lets clients book the next opened slot

Categories: Appointment Scheduling

Workflow details

Settlement
  • Name
    Checkout and payouts
    Description
    POS for client checkout, Tap to Pay, daily payouts and accounting data access

Categories: Salon

Rules
  • Name
    Time blocking
    Description
    Block out time for breaks or time off

Categories: Appointment Scheduling

Pricing

Advanced

Plan details & limits

Business Model
  • Transaction fee
Limits
  • Team members

    Unlimited

Freelancer

Plan details & limits

Business Model
  • Transaction fee

Technical details

Deployment

Client Channels
  • Browser
Client OS
  • Platform
    Android
  • Platform
    iOS
  • Platform
    Windows
  • Platform
    Mac
Delivery Models
  • Cloud (SaaS)

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