CoachIQ

CoachIQ is a sports coaching platform that lets independent coaches and training facilities manage scheduling, payments, athlete records, messaging and training content in one system.

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Overview

Coaches and facilities set availability, session types, capacity and prices, then athletes book and pay through schedulers shared on a website, by link or in the athlete portal. Credit packs and subscriptions are sold through Stripe, and credits are deducted when athletes book eligible sessions. Athlete profiles keep contacts, bookings, purchases and messages together, trigger-based automations send reminders and follow-ups, and programs deliver lessons and videos to athletes. Google Calendar sync is one-way, and recurring bookings are started by coaches rather than by athletes.
More product details

Product

Solution Kind
Platform

Features

Client Management

Athlete records include contacts, notes, forms, and booking history

Tag clients and send group messages

More details & conditions: Client Management

Connect family accounts

Categories: Coaching

Appointment Scheduling

Create separate schedulers for private sessions, groups, and camps

Offer credit-based or pay-per-booking sessions

Categories: Coaching

Scheduling

Manage coach availability across locations

Set session capacity and booking rules

More details & conditions: Scheduling

Reserve rooms and equipment through schedulers

Categories: Coaching

Calendar Sync

One-way booking sync from CoachIQ to Google Calendar, enabled per scheduler

Not included
  • Google Calendar events do not block CoachIQ availability
  • Google Calendar edits do not update CoachIQ bookings

Categories: Coaching

Email Reminders

Automated reminder and check-in emails for bookings and expiring credits

Categories: Coaching

Confirmations/Reminders

Automate booking reminders and follow-ups

Reminders can reach connected parents

More details & conditions: Confirmations/Reminders

SMS requires messaging setup and SMS credits

Categories: Appointment Scheduling

Online Booking

Athletes select a time slot, complete any required forms, and pay if payment is enabled

Share schedulers through a website, social media, email signature, or direct link

Categories: Appointment Scheduling

Appointment Management

Staff can add athletes to sessions manually

Cancel one athlete's booking or an entire session, with a choice about credit refunds

More details & conditions: Appointment Management

Waitlists automatically notify athletes when a spot opens

Categories: Appointment Scheduling

Client Database

Athlete profiles include contact details, roles, tags, and custom fields

Client profiles show bookings, messages, credits, purchases, transactions, and subscriptions

More details & conditions: Client Database

Import clients from a spreadsheet

Categories: Appointment Scheduling

Availability Management

Set weekly availability, with time off

Set booking windows and minimum notice periods per scheduler

More details & conditions: Availability Management

Set session capacity and reserve rooms, training areas and equipment through booking pages.

Categories: Appointment Scheduling

Recurring Appointments

Coaches create recurring bookings from the dashboard

Not included
  • Athlete self-service recurring bookings are not supported

Categories: Appointment Scheduling

Client Management

Tag clients and filter the directory by tags

Connect multiple parents to one athlete

More details & conditions: Client Management

Set staff roles and page restrictions

Categories: Appointment Scheduling

Workflow details

Resources
  • Reserve the first available resource or all selected resources; availability also depends on staffing, capacity and booking rules. Keep resource double-booking disabled when exclusivity is required.

Categories: Appointment Scheduling

Changes
  • Self-service cancellation follows the configured cancellation window; during the notice window, athletes must contact staff. Credit refunds are configured separately.
  • Waitlists automatically notify athletes when a spot opens

Categories: Appointment Scheduling

Channels
  • Share booking links through social media or an email signature
  • Athlete portal for booking sessions, accessing training content and staying connected
  • One-way Google Calendar booking sync

Categories: Appointment Scheduling

Workflow boundary and exception handling
  • Availability depends on scheduler capacity, coach availability, resource reservations and double-booking settings; keep resource double booking off when a space must be exclusive

Categories: Appointment Scheduling

Pricing

Starter Coach

Billed monthly

Plan details & limits

Business Model
  • Subscription

Technical details

Deployment

Client Channels
  • Browser
  • Mobile app
Delivery Models
  • Cloud (SaaS)

AI

Human Approval
  • Before each action

Support

Channels
  • Email
  • Knowledge base

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