PracticeSuite

Combines scheduling, EHR, billing, patient engagement and telehealth in one cloud platform so medical practices and billing companies spend less time on administration and more on patient care.

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Overview

Book providers, rooms and resources in one calendar, verify insurance eligibility before visits, document encounters in an ONC-certified EHR, turn charges into claims and work denials, and keep patients engaged with reminders, two-way SMS, a patient portal and secure telehealth video. The platform is cloud-based and used through a browser on desktop, laptop or tablet; AI front-desk calls (Ring AI), claim-denial prediction (Atlas AI) and RPA automation are part of the offering. Modules are bought as needed and priced by personalized quote.
More product details

Product

Demo Url
practicesuite.com/book-a-demo
Solution Kind
Platform

Who it is for

Industries
  • Healthcare
Organization Types
  • Business

Images

Features

Patient Records Management

EHR records for medical history, diagnoses, medications, lab results and treatment plans

Patient demographics with insurance, eligibility, authorizations and alerts

More details & conditions: Patient Records Management

Patient ledger

Categories: Medical Practice Management

Practice Management

Scheduling, registration, eligibility, charge capture, claims and patient payments

Report Central with 140+ reports

More details & conditions: Practice Management

Central Business Office for group patient management, scheduling and charting

Categories: Medical Practice Management

Patient Scheduling

First-available scheduling

Drag-and-drop appointments

More details & conditions: Patient Scheduling

Recurring and follow-up appointments

Appointment types with color and duration

Day, week, month and provider calendar views

Multi-location scheduling and unlimited providers

Categories: Medical Practice Management

Medical Billing

Charge capture from the EHR or manual and bulk entry

Claim Inspector and standard or custom billing rules

More details & conditions: Medical Billing

Automated claim generation and scheduled batch submission

Collection & Denial Workbench and RCM Work Queue

Batch ERA auto-posting

Patient payments and installment plans

Fee schedules by payer, location and billing NPI

Categories: Medical Practice Management

Appointment Management

Reschedule by drag and drop

Search appointments by patient name, date, provider, reason or status

More details & conditions: Appointment Management

One-click patient check-in and check-out

Automated email and text reminders

Categories: Medical Practice Management

EMR/EHR

Customizable charting with point-and-click or voice recognition

Single-view encounter from intake to final step

More details & conditions: EMR/EHR

30 modifiable EMR templates

Customizable clinical dashboards

Task list for signing encounters and authorizing prescriptions

e-Faxing and electronic referrals from the EHR

Categories: Medical Practice Management

Physician Scheduling

Schedule multiple providers, locations, rooms, equipment and staff from one calendar

Unlimited providers

More details & conditions: Physician Scheduling

Provider view

Categories: Medical Practice Management

Patient Intake

Patient registration and eRegistration

Real-time benefits and eligibility verification at intake

More details & conditions: Patient Intake

Primary and secondary payer entry with claim-rule validation on save

Categories: Medical Practice Management

Patient Engagement

Automated reminders

Two-way SMS chat

More details & conditions: Patient Engagement

Broadcast messaging

HIPAA-secure patient portal

ePayments and e-Statements

Patient satisfaction surveys

Categories: Patient Engagement

Messaging

Two-way SMS chat via Messenger included with all products

Broadcast messaging by provider, appointment time or location

More details & conditions: Messaging

Secure portal messaging

Categories: Patient Engagement

Appointment Scheduling

Online appointment scheduling listed among patient engagement tools

Ring AI books and reschedules appointments by phone

Categories: Patient Engagement

Confirmations/Reminders

Automated email and text reminders

Customization by location, doctor, appointment type or multiple appointments

More details & conditions: Confirmations/Reminders

Patient replies open a two-way SMS chat

Categories: Patient Engagement

Show all details (20)

Patient Portal

Fully integrated HIPAA-secure patient portal

Secure access to health data and EHRs

More details & conditions: Patient Portal

Messaging with providers

Categories: Patient Engagement

Appointment Management

Appointment reminders

No-show reengagement

More details & conditions: Appointment Management

Broadcast notices of changes, delays or emergencies by provider, appointment time or location

Categories: Patient Engagement

Patient Intake

eRegistration with real-time benefits verification at intake

Patient registration with insurance entry

Categories: Patient Engagement

Patient Records Management

Patient portal access to health data and EHR records

Access to labs and medical records

Categories: Patient Engagement

Video Conferencing

HIPAA-compliant secure video chat for patient encounters

Documentation in the single-screen charting tool on desktop, laptop or tablet

Categories: Telemedicine

One-to-One Messaging

Two-way patient chat that staff send and patients reply to

Text-message receipt audit trail imported into the EHR

More details & conditions: One-to-One Messaging

Phone consultation documentation

Categories: Telemedicine

Practice Management

Telehealth integrates into the PracticeSuite EHR or runs stand-alone beside an existing solution

Concierge billing and RCM services

Categories: Telemedicine

E-Prescribing

e-Prescribing on a national e-prescribing network

Real-time electronic prior authorizations and prescription benefits

More details & conditions: E-Prescribing

Medication reconciliation

EPCS for controlled substances and state PDMP access

Categories: Telemedicine

Workflow details

Exchange
  • Name
    HL7, FHIR and API connections
    Description
    Integrates with virtually any billing or EHR system (EHR-agnostic)
  • Name
    Electronic labs
    Description
    Direct electronic connections with Labcorp and Quest Diagnostics
  • Name
    e-Prescribing network
    Description
    e-Prescribing with EPCS and state PDMP access

Pricing

Complete PracticeSuite Platform

Contact vendor

Contact vendor

Trial Available
Yes
Trial Days
90
Trial is free
Yes

Plan details & limits

Business Model
  • Subscription
Limits
  • Administrative users

    Unlimited

Technical details

Deployment

Client Channels
  • Browser
Delivery Models
  • Cloud (SaaS)

Implementation

Delivery Mode
  • Vendor

Customization

Supported Scopes
  • Templates
  • Reports
  • Dashboards
  • Business rules
  • Workflows

Reliability

Uptime SLA Percent
99.9999

Security

Access Models
  • Role based
Assurances
  • Kind
    Certification
    Scope
    Platform controls for security, availability and confidentiality
    Standard
    SOC 2
  • Kind
    Certification
    Scope
    Electronic health record module
    Standard
    ONC-certified EHR
  • Kind
    Self declaration
    Scope
    Protection of patient health information; a Business Associate Agreement is signed with every client
    Standard
    HIPAA

Support

Channels
  • Phone
Included In Plan
Yes
Response SLA
  • Severity
    Critical issues
    Target minutes
    60

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