Planhat

Planhat is a customer platform that unifies CRM, customer success and professional services data so revenue teams can track accounts, automate workflows and act on risk and growth signals.

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Overview

Planhat brings customer, revenue, conversation and time-series data into one connected model. Teams use it to run sales pipeline and account management, monitor customer health and churn risk, automate workflows and collaborate with customers through portals. Packages cover CRM, customer success (CSP) and professional services (PSA), with AI features and add-ons such as advanced portals and email marketing.
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Who it is for

Organization Types
  • Business

Product

Release Notes Url
planhat.com/changelog
Solution Kind
Platform

Technical details

API

Programmatic access
Yes

Deployment

Delivery Models
  • Cloud (SaaS)

Customization

Skill Level
  • No code
  • Developer required
Supported Scopes
  • Fields
  • Objects
  • Workflows
  • Dashboards

Security

Access Models
  • Role based
  • Field level
Assurances
  • Kind
    Certification
    Standard
    ISO 27001
  • Kind
    Certification
    Standard
    SOC 2 Type II
Encryption At Rest
Yes
Encryption In Transit
Yes
SSO Protocols
  • SAML

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