softosaur.
EN
Site languageEnglishEspañolDeutschРусскийPortuguês

Lost and Found Manager

Cloud lost-and-found software that registers found items, matches them with lost-item inquiries and manages returns for airports, transport, hospitality, education, entertainment and government.

Softosaur reviews (0)Write a review

By getsteroo

lostandfoundsoftware.com

Suggest a correction

Overview

Staff register found items from a photo: image recognition identifies the item type, color and location and can read details such as brand, serial numbers or ID information. AI-based smart matching compares found items with customer inquiries, and customers can view, edit or cancel their lost-item submission. Staff communicate by email, chat and SMS, assign found items to task lists with specific rules, use connected shipping and payment providers for returns, and review a detailed history of all activities. The standard version includes over 260 item categories.
More product details

Who it is for

Industries
  • Government
  • Education
Organization Types
  • Business
  • Government
  • Education

Product

Solution Kind
Application

Images

Dashboard with found-item entry, inquiries, matching, statistics and shipment notifications (sample data)1 / 1

Dashboard with found-item entry, inquiries, matching, statistics and shipment notifications (sample data)

Lost and Found Manager dashboard showing quick entry categories, found entries, inquiries and statistics

Features

Photos/Images

Register found items from a photo with AI image recognition

Identifies item type, color, location and details such as brand, serial numbers or ID information

Categorization/Grouping

Over 260 item categories in the standard version

Categories, documents and software fields can be customized by authorized users

Unclaimed Items Management

Rules and procedures for specific found items can be assigned to task lists

Claims Management

Customers can view, edit or cancel a lost-item submission after logging it

Matched items and owners are authenticated manually through integrated chat

More details & conditions: Claims Management

Customer feedback can be collected

Match & Merge

AI-based smart matching of found items and lost-item inquiries

Matches use multiple factors such as date, name, brand, location and serial number and show a likelihood percentage

More details & conditions: Match & Merge

Main entries can have sub-entries

Shipping Management

Delivery method: Integration

Connected to shipping and payment providers for returns

Customers can choose among multiple shipment providers

More details & conditions: Shipping Management

Shipment label notifications for items ready to ship

Email Alerts

Staff can communicate with customers by email, chat and SMS from within the software

Users receive a message when a possible fraud attempt is detected

Workflow details

Unclaimed
  • Name
    Task lists for specific found items
    Description
    Rules and procedures for certain found items can be assigned to task lists.
Workflow boundary and exception handling
  • Matched items and owners can be authenticated manually through integrated chat, and every change is logged in a complete history.

Technical details

Deployment

Client Channels
  • Browser
  • Mobile app
Delivery Models
  • Cloud (SaaS)

AI

Input Modalities
  • Image
Use Cases
  • Information extraction

Customization

Skill Level
  • No code
Supported Scopes
  • Branding
  • Fields
  • Templates

Security

Assurances
  • Kind
    Self declaration
    Scope
    Processing of branded payment cards
    Standard
    PCI DSS
  • Kind
    Self declaration
    Scope
    Processing of user and customer data
    Standard
    GDPR
Audit Events
  • Workspace activity
  • Record changes

Support

Training Formats
  • Video

Reviews

User experiences, moderated before publication. Review policy

Write a review

No reviews yet.

Be the first to share your experience with Lost and Found Manager.

Add a product

Search to find a product.

Privacy choices

Choose what to allow.

You can change your choice here at any time. Refusing optional analytics does not limit the catalog.

AdvertisingAdSense is not currently enabled. Advertising choices will be available through its consent platform before ads are activated.Not active

Cookie details · Privacy rights