MedForward

MedForward is a fully managed service that lets healthcare practices replace paper intake with HIPAA-compliant digital forms, e-signatures and PDF output.

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Overview

Patients complete mobile-friendly forms with conditional logic, auto-save, file uploads and pain diagrams before the visit, and sign consent and financial documents electronically, including multi-signer forms. Form data is mapped onto the practice's own PDFs, and staff receive an email alert with the completed forms attached as PDFs. MedForward builds and maintains the forms, PDF mappings and routing, runs each account on a dedicated server with a signed BAA, and offers a REST API for retrieving submissions.
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Who it is for

Industries
  • Healthcare
Organization Types
  • Business
Use Cases
  • Client information collection

Product

Solution Kind
Managed service

Features

Patient Intake

Build mobile-friendly digital intake forms with conditional logic, auto-save, file uploads, pain diagrams and 15+ field types

Share forms with patients by website link, email, text message or QR code

More details & conditions: Patient Intake

Collect e-signatures, including patient, guardian and witness signatures on one form

Generate completed PDFs from form data mapped onto the practice's own documents

Alert staff by email on each submission with the completed forms attached as PDFs

Workflow details

Exchange
  • Name
    HL7 messaging
    Scope
    Availability depends on the practice's clinical systems
    Description
    HL7 message support for practices with compatible clinical infrastructure
  • Name
    EHR connection via REST API
    Scope
    Depends on EHR vendor API access policies
    Description
    Possible where the EHR vendor allows API access

Pricing

Custom

One Time Fees
  • Name
    Setup fee
    Price
    Not publicly disclosed
    Trigger
    One-time fee covering dedicated server provisioning, form building, PDF mapping and account configuration; practice-specific and quoted before commitment

Plan details & limits

Business Model
  • Subscription

Access & availability

API operations and access

List and retrieve submitted forms and form groups, with structured field values, by form name, archive status and submission date

Download completed form PDFs and attachments, including bulk zip downloads

Submit form data programmatically and attach files to a submission

Archive and unarchive submitted forms and form groups

What you need
  • Permission required
Limits to check
  • API access is requested from MedForward; each integration receives a unique vendor name and API key, and full API documentation is provided during onboarding.
  • Attachments can be added to a submitted form through the API only within 2 hours of submission.

Technical details

API

Access
Private
Documentation
medforward.com/api
Protocols
  • REST

Deployment

Browser Support
  • Platform
    Any device and browser (responsive web forms)
Client Channels
  • Browser
  • API
Delivery Models
  • Cloud (SaaS)
Isolation Modes
  • Dedicated instance

Implementation

Delivery Mode
  • Vendor
Typical Duration
Unit
Days
Scope
From sign-up to the first patient form submission with a fully managed MedForward setup
Maximum
7
Estimate kind
Vendor estimate

Data

Export Formats
  • CSV
  • PDF
  • ZIP

Customization

Skill Level
  • No code
Supported Scopes
  • Forms
  • Branding
  • Workflows

Security

Access Models
  • Role based
Assurances
  • Kind
    Self declaration
    Scope
    MedForward managed patient intake platform; a Business Associate Agreement is signed with every client
    Standard
    HIPAA
Audit Events
  • Read operations
  • Creation
  • Updates
  • Downloads
Encryption At Rest
Yes
Encryption In Transit
Yes

Support

Channels
  • Phone
  • Email
Included In Plan
Yes

Reviews

User experiences, moderated before publication. Review policy

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