Dental Intelligence

Practice performance platform for dental offices that combines online scheduling, patient engagement, insurance claims and analytics, connected to existing practice management software.

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Overview

Dental Intelligence lets dental practices accept online appointment bookings around the clock, send reminders, recalls, forms and consents automatically, collect patient paperwork through a portal, and submit insurance claims with eligibility checks. It connects to existing practice management software; write-back capabilities vary by integration.
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Who it is for

Industries
  • Healthcare
Organization Types
  • Business

Product

Solution Kind
Platform

Features

Appointment Management

Online booking written back to the practice management system

Automated reminders and confirmations

More details & conditions: Appointment Management

Bulk scheduling invitations for open slots

Live view of daily appointments and patient flow

Lists for broken appointments, past-due hygiene and ASAP patients

Categories: Dental

Patient Records Management

Digital forms write back to the practice management system (write-back varies by integration)

Signed forms saved as PDF to the patient chart

Categories: Dental

Treatment Planning

Treatment plans presented with visuals and financing options

Follow Ups for unscheduled treatment

Categories: Dental

Confirmations/Reminders

Customizable text and email reminders

Patient reply confirmation updates appointment status in the practice management system

More details & conditions: Confirmations/Reminders

Patient-selectable reminder preferences in the mobile app

Copying reminder settings across DSO locations

Categories: Dental

Claims Management

Electronic claim submission

Real-time claim tracking

More details & conditions: Claims Management

Electronic remittance advice

Claim validation

Unlimited claims, attachments and narratives

Categories: Dental

Online Scheduling

Real-time availability booked directly into the practice management system

24/7 booking from website, social pages and Google

More details & conditions: Online Scheduling

Insurance eligibility verification at booking

Control over bookable providers, appointment types and slots

Categories: Patient Scheduling

Patient Intake

Insurance information collected during online booking

Pre-visit digital forms and consents

Categories: Patient Scheduling

Patient Portal

Patients submit and update forms, including for dependents

Two-factor authentication login

More details & conditions: Patient Portal

Check balances and make payments

Categories: Patient Scheduling

Patient Records Management

Digital forms write back to the practice management system (write-back varies by integration)

Categories: Patient Scheduling

Patient Communications

Appointment reminders by text and email

Bulk invitations by text, email or app notification

More details & conditions: Patient Communications

Patient chat

Categories: Patient Scheduling

Appointment Scheduling

Block scheduling or open-time booking

Multi-location scheduling center

More details & conditions: Appointment Scheduling

Reserve with Google booking

Bulk scheduling invitations by text, email or app

Categories: Patient Scheduling

Appointment Management

Scheduled-appointment dashboard with new or returning status and patient notes

Reminders and confirmations

More details & conditions: Appointment Management

Lists for broken appointments, past-due hygiene and ASAP patients

Categories: Patient Scheduling

Show all details (20)

Patient Engagement

Reminders, recalls, forms, consents and payments on the patient's phone

Shared patient chat inbox

More details & conditions: Patient Engagement

Follow Ups

Patient loyalty program

Categories: Patient Engagement

Messaging

Text, email and in-app messages in one shared inbox

Two-way patient communication

Categories: Patient Engagement

Appointment Scheduling

24/7 online booking from website, social pages and Google

Custom links controlling bookable appointment types and providers

More details & conditions: Appointment Scheduling

Reserve with Google integration

Categories: Patient Engagement

Confirmations/Reminders

Customizable text and email reminders

Patient reply confirmation updates appointment status in the practice management system

Categories: Patient Engagement

Patient Portal

Patients submit and update forms, including for dependents

Access through a website link or mobile app

More details & conditions: Patient Portal

Login with username, password and two-factor authentication

Check balances and make payments

Categories: Patient Engagement

Appointment Management

Online booking written back to the practice management system

Automated reminders and confirmations

More details & conditions: Appointment Management

Bulk scheduling invitations for open slots

Categories: Patient Engagement

Patient Intake

Pre-visit digital forms and consents sent automatically

Forms via text or email link, mobile app or in-office kiosk

Categories: Patient Engagement

Patient Records Management

Digital forms write back to the practice management system (write-back varies by integration)

Patients update forms for themselves and dependents

Categories: Patient Engagement

Technical details

Deployment

Client Channels
  • Browser
  • Mobile app

Security

Assurances
  • Standard
    HIPAA
  • Standard
    PCI DSS (Level 1 Service Provider)
  • Standard
    SOC 2 Type 2

Support

Channels
  • Email
  • Phone
  • Chat
  • Knowledge base

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