ABELDent

ABELDent is dental practice management software that connects scheduling, charting, billing, imaging and patient communication for Canadian and U.S. dental practices, available as Cloud, Local Plus or free Freemium.

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Overview

Manage appointments with flexible scheduler views, patient self-booking, recall and short-notice messaging; chart conditions and treatment on an odontogram and periodontal chart with note templates and signed, audit-trailed notes; plan treatment in phases and bill it through the ledger; submit electronic claims; and capture radiographs and intraoral images. Online forms and texting need Patient & Cloud Services, included with Cloud and Local Plus but not Freemium. ABELDent Scribe drafts clinical notes for provider review. Runs on Windows workstations; live data sits in Microsoft Azure (Cloud) or on a local server (Local Plus).
More product details

Product

Demo Url
abeldent.com/videos
License Model
Proprietary
Solution Kind
Application
Version
15

Who it is for

Industries
  • Healthcare
Organization Types
  • Business

Images

Before you choose

Check before choosing

  • Built for dental practices in Canada and the United States.
  • Runs on Windows 10/11 Pro workstations; Windows Home is not supported and Mac computers need Boot Camp or Parallels.
  • Workstations require wired network connections; wireless is not supported.

Features

Dental Practice Management

Appointment scheduling

Patient records and dashboard

More details & conditions: Dental Practice Management

Financial ledger and receivables manager

Electronic claims

Charting and imaging

Patient communication

Categories: Dental

Appointment Management

Flexible multi-column, multi-day scheduler views

Appointment history tracking for late, no-show and cancelled patients

More details & conditions: Appointment Management

Patient self-booking pending practice review

Short notice booking by text or email

Automated recall booking messages

Categories: Dental

Patient Records Management

Patient dashboard summarizing key information on one screen

Family member records access

More details & conditions: Patient Records Management

Personal and clinical sidebar

Online health history and custom forms reviewed into the record

Categories: Dental

Treatment Planning

Enter planned treatment and organize into phases and appointments

View expected insurance and expected patient portions

More details & conditions: Treatment Planning

Treatment Manager view of outstanding treatment filtered by provider and period

Create contacts to ensure planned treatment is scheduled

Categories: Dental

Charting

Odontogram and periodontal chart

Voice-controlled periodontal charting

More details & conditions: Charting

Integrated billing and charting

Progress notes from customizable templates

Treatment status and materials color modes

Categories: Dental

Confirmations/Reminders

Two-way texting for patient confirmations and questions

Automated recall and overdue hygiene messages

Limits to check
  • Patient & Cloud Services is included with Cloud and Local Plus and is not available in Freemium.
More details & conditions: Confirmations/Reminders

Templated email or SMS to book planned treatment

Categories: Dental

Imaging and X-rays

Direct capture of radiographs into pre-set image templates

Intraoral and photographic image capture

More details & conditions: Imaging and X-rays

View, organize and filter captured images

TWAIN digital radiograph capture

Bridges to many third-party imaging programs

Categories: Dental

Claims Management

Submit electronic claims and receive electronic responses

ITRANS attachments collated with claims

More details & conditions: Claims Management

EOB automation applying ITRANS results to expected insurance amounts

RAMQ claims submission automation (Quebec)

Real-time insurance eligibility checks (US version only)

Categories: Dental

Treatment Planning

Planned treatment organized into phases and appointments

Expected insurance and patient portion estimates

More details & conditions: Treatment Planning

Treatment Manager for outstanding treatment

Categories: Dental Charting

Charting

Odontogram charting of existing conditions, planned and completed treatment

Treatment status and materials color modes

More details & conditions: Charting

Customizable charting workflows

Categories: Dental Charting

Patient Communications

Two-way texting

Broadcast templated emails to active patients

Limits to check
  • Patient & Cloud Services is included with Cloud and Local Plus and is not available in Freemium.
More details & conditions: Patient Communications

Online payment prompts and statements

Categories: Dental Charting

Progress Notes

Build detailed progress notes from customizable note templates

Lock in-progress notes and sign completed notes

More details & conditions: Progress Notes

ABELDent Scribe AI-suggested summarized clinical notes reviewed, edited and approved by the provider

Categories: Dental Charting

Show all details (23)

Periodontal Charting

Periodontal chart

Voice-controlled periodontal charting

Categories: Dental Charting

Records Management

Clinical record-keeping with certified, locked notes

Built-in audit trails for clinical notes

More details & conditions: Records Management

Patient dashboard and clinical sidebar

Categories: Dental Charting

Dental Practice Management

Scheduling

Financial ledger and receivables

More details & conditions: Dental Practice Management

Electronic claims

Patient records

Reporting and analytics (add-on service)

Categories: Dental Charting

Appointment Management

Flexible scheduler views

Patient self-booking

More details & conditions: Appointment Management

Short notice and recall booking messages

Categories: Dental Charting

Treatment Planning

Treatment planning in phases from the Treatment Manager

AI-supported treatment insights from radiograph analysis

Categories: Dental Imaging

Image Analysis

Delivery method: Integration

Real-time 2D and 3D image upload and AI analysis through Diagnocat integration

Instantly detect conditions and receive AI-supported treatment insights

Not included
  • Automatic transfer of approved findings into the odontogram is listed as coming soon
More details & conditions: Image Analysis

Create patient-ready reports

Categories: Dental Imaging

3D Imaging

Delivery method: Integration

3D image upload and AI analysis through Diagnocat integration

Categories: Dental Imaging

Charting

Odontogram and periodontal charting

Integrated billing and charting

Categories: Dental Imaging

Image Enhancement

Apply filters to captured images

Categories: Dental Imaging

Dental Practice Management

Scheduling

Charting

More details & conditions: Dental Practice Management

Billing and claims

Imaging

Patient communication

Categories: Dental Imaging

Records Management

View and organize captured images in the patient record

Categories: Dental Imaging

Workflow details

Exchange
  • Name
    ITRANS electronic claims exchange
    Description
    Submits electronic claims and receives electronic responses; ITRANS attachments are collated with claims and results are applied to expected insurance amounts.
  • Name
    RAMQ claims submission (Quebec)
    Description
    Automates the RAMQ claims submission process.

Categories: Dental · Dental Charting

Technical details

AI

AI usage conditions
Usage conditions
  • ABELDent Scribe, which drafts clinical notes for provider review, is listed as included with both ABELDent Cloud and ABELDent Local Plus.
Human Approval
  • Selected actions
Input Modalities
  • Audio
  • Image
Output Modalities
  • Text
Use Cases
  • Text generation
  • Text summarization

Deployment

Client Channels
  • Desktop app
Client OS
  • Platform
    Windows 11 Pro / Windows 10 Pro (English only; Windows Home not supported)
    Architecture
    x64
Delivery Models
  • Cloud (SaaS)
  • On premises
Hardware Requirements
  • Unit
    GB
    Resource
    RAM
    Scenario
    ABELDent Cloud client workstation (Windows 11/10 Pro)
    Recommended
    8
  • Unit
    GB
    Minimum
    8
    Resource
    RAM
    Scenario
    ABELDent Local Plus database server for 2–8 workstations
    Recommended
    12
Server OS
  • Platform
    Windows Server 2025 Standard, 2022, 2019 recommended; Windows Server 2016 minimum (ABELDent Local Plus database server; Windows 11/10 Pro for 2-8 workstations)
    Architecture
    x64

Implementation

Delivery Mode
  • Self service
  • Vendor

Editions · ABELDent Local Plus

Edition name
ABELDent Local Plus
Edition scope
Live practice data stays on a server in the practice, with server maintenance and data security as the practice's responsibility; includes Patient & Cloud Services, online forms and ABELDent Scribe on a subscription model, with an optional Remote Backup Service.

Editions · ABELDent Freemium

Edition name
ABELDent Freemium
Edition scope
Free download that looks and works like the premium software, limited by the performance of a free Microsoft database; no credit card required, Patient & Cloud Services is not available, and phone support, training, updates and data migration are chargeable.

Editions · ABELDent Cloud

Edition name
ABELDent Cloud
Edition scope
Live practice data is stored in Microsoft Azure with automated backup and automatic server maintenance; the application runs on local Windows workstations and includes Patient & Cloud Services, online forms, reviews automation, analytics and ABELDent Scribe under a subscription model.

Languages & regions

Sales Countries
  • CA
  • United States
Service Countries
  • CA
  • United States

Customization

Supported Scopes
  • Workflows
  • Templates
  • Forms
  • Dashboards

Security

Residency Scope
  • Provider
    Microsoft Azure (ABELDent Cloud edition)
    Data class
    Primary data

Support

Human Availability
Holidays
Support is available on holidays; the vendor states it never closes.
Weekdays
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Training Formats
  • Video
  • Live online
  • In person

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