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Celiveo 365

Celiveo 365 is a Microsoft Azure SaaS that combines secure cloud print and scan management with AI document management, letting teams capture documents once and ask questions about them in plain English in Microsoft Teams.

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Overview

Users capture documents, emails, web pages and reports with a virtual print from a PC, phone or tablet, or scan paper through supported multifunction printers. Captured content is encrypted, indexed and stored in the customer's Azure tenant, and authorized users ask questions in plain English through a Celiveo AI agent in Microsoft Teams, receiving answers with links to the source documents they are allowed to access. The Cloud Print edition extends Microsoft Universal Print with secure pull printing by card or PIN, mobile printing, scan to OneDrive, usage tracking and AI-based data loss prevention, without print servers or drivers. AI document management is part of the Enterprise edition, which includes Cloud Print.
More product details

Who it is for

Industries
  • Government
  • Healthcare
  • Financial services
  • Insurance
Organization Types
  • Business
  • Government
User Count Range
Unit
users
Basis
Enterprise edition AI document management is described for deployments of 500 to 50,000+ users
Minimum
500

Product

Solution Kind
Platform

Features

Print Management

Cloud print and scan management extending Microsoft Universal Print

Secure pull print, print rules, quotas and AI-based data loss prevention

Categories: Print Management

Multi-Printer Support

Support for any IPP 2.0 printer or MFP, or devices supporting the Celiveo embedded agent

Mass printer onboarding across multi-brand and legacy fleets

Categories: Print Management

Job Tracking

Print, copy, scan and fax logs

Power BI usage reports and drill-down dashboards

Categories: Print Management

Job Management

Secure pull printing with card, PIN, NFC phone or QR code release

Pending-jobs view and release from the MFP screen, phone, PC or tablet

More details & conditions: Job Management

Printer-side print rules for volume, duplex, colour and cost

Categories: Print Management

Cost Tracking

Cost tracking and chargeback

Internal bill-back export

More details & conditions: Cost Tracking

Print and scan CO2 management

Categories: Print Management

Mobile Printing

Mobile printing from iOS, Android and Chromebook without an app

Secure document preview and release from the phone

Categories: Print Management

Remote Printing

Printing from home and mobile to home printers, fully audited

Guest printing and Entra ID print delegation

Categories: Print Management

Queue Management

Create and manage Universal Print queues from a unified portal

Entra ID groups control who prints what

Categories: Print Management

Document Capture

One-click capture through cloud virtual printers built into Windows 11/365 and AVD

Capture from mobile devices, tablets and BYOD without an app

What you need
  • Enterprise edition
More details & conditions: Document Capture

Scanning of paper documents from supported multifunction printers

Capture directly from OneDrive

Categories: Document Management

Full Text Search

Smart indexing and search

Plain-English questions to an AI agent in Microsoft Teams, answered with links to source documents

What you need
  • Enterprise edition

Categories: Document Management

Document Classification

AI-driven classification and extraction of captured documents

Automatic user cohorts that silo information by need to know

What you need
  • Enterprise edition

Categories: Document Management

Document Storage

Encrypted document storage in the customer's Azure tenant

Individual PKI encryption of each document with a unique AES-256-GCM key

What you need
  • Enterprise edition

Categories: Document Management

Show all details (13)

Version Control

Document versioning

What you need
  • Enterprise edition

Categories: Document Management

Pricing

Common pricing conditions

Applies to: Cloud Print Edition · Enterprise Edition

Behavior above an allowance
  • Automatic charge
Commitment Months
12
Tax Treatment
Excluded
Trial Available
Yes
Trial Days
30
Trial is free
Yes
Usage tracking & reset
Active users beyond the subscribed baseline are billed automatically at the end of each month; there is no refund if fewer users are active in a month.

Cloud Print Edition

EUR 3 / active_user / monthBilled annuallyUSD 3 / active_user / monthBilled annually

EUR 3 / active_user / month

Billed annually

USD 3 / active_user / month

Billed annually

Plan details & limits

Business Model
  • Subscription
Limits
  • AI-DLP page credits per active user per month, poolable across all users of the subscription

    10

Enterprise Edition

EUR 12 / active_user / monthBilled annuallyUSD 12 / active_user / monthBilled annually

EUR 12 / active_user / month

Billed annually

USD 12 / active_user / month

Billed annually

Plan details & limits

Business Model
  • Subscription
Limits
  • AI-DLP page credits per active user per month, poolable across all users of the subscription

    10

Technical details

AI

AI usage conditions
Allowance scope
Workspace pool
Allowance renewal
Monthly
Usage unit
Usage allowance
Usage conditions
  • AI-DLP credit of 10 pages per user per month, poolable between all users of the subscription.
  • Azure Blob storage, database and AI services are billed directly to the customer by Microsoft or a Microsoft CSP.
Citations
Yes
Customer Knowledge
  • Uploads
Input Modalities
  • Text
Output Modalities
  • Text
Use Cases
  • Document question answering
  • Document summarization
  • Information extraction

Deployment

Browser Support
  • Platform
    Microsoft Edge, Google Chrome and Mozilla Firefox
    Supported tasks
    • Administration from a Windows 10/11 admin workstation with the .NET 8 Desktop Runtime
Client Channels
  • Browser
Client OS
  • Platform
    Windows 10/11
    Supported tasks
    • Cloud printing through native Windows Protected Print queues and document capture through built-in cloud virtual printers, without a driver or agent
  • Platform
    macOS
    Supported tasks
    • Cloud print queue with a macOS agent for pull printing
  • Platform
    iOS, Android and Chromebook
    Supported tasks
    • Mobile printing and document capture without installing an app
Delivery Models
  • Cloud (SaaS)

Implementation

Delivery Mode
  • Vendor
  • Partner
Typical Duration
Unit
Days
Scope
Setup of Celiveo 365 in the vendor's sample ROI calculation for a 1,000-employee company
Maximum
1
Minimum
1
Estimate kind
Vendor estimate

Security

Access Models
  • Role based
Assurances
  • Kind
    Certification
    Scope
    Full scope: company, cloud, SaaS, GDPR and PII
    Standard
    ISO/IEC 27001
    Standard version
    2022
  • Kind
    Certification
    Scope
    Design and development of the Celiveo 365 SaaS, its Azure hosting, and management, sales, quality control, marketing and after-sales services
    Standard
    ISO 9001
    Standard version
    2015
Encryption At Rest
Yes
Encryption In Transit
Yes
Provisioning
  • Directory synchronization
Residency Scope
  • Region
    Region chosen by the customer
    Provider
    Microsoft Azure
    Data class
    Primary data

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