MyQ X

MyQ X gives organizations control over print, scan and document workflows in on-premise and private cloud environments, so IT teams manage fleets and costs centrally and users release documents securely and scan to destinations with one-click actions.

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Overview

Users authenticate with a card, PIN, password or mobile device and release held print jobs at an available printer, so documents reach only the right person. From the embedded terminal, desktop client or mobile client they print, copy, scan to email, folders or cloud storage, and manage jobs. Administrators discover and configure devices remotely, monitor fleets, alerts and consumables, and apply rules, quotas and cost accounting with customizable reports. Mobile printing and the free mobile client come with all MyQ X editions; MyQ X runs on-premise or in a private cloud on Microsoft Azure or Amazon Web Services.
More product details

Product

License ID
  • MyQ End User License Agreement (EULA)
License Model
Proprietary
Solution Kind
Application

Images

Features

Print Management

Secure pull-print release after authentication

Direct, delegated, easy, tandem and rule-based printing

More details & conditions: Print Management

Spooling and fall-back printing

Device management, accounting and reporting for on-premise and private cloud environments

Multi-Printer Support

Admin dashboard managing the whole printer fleet

Automated device discovery and automatic driver installation

More details & conditions: Multi-Printer Support

Remote installation and configuration

SNMP v1, v2c and v3 network device monitoring

Alerts and consumables history

Fiery module print support

Print a job on any available printer in the network

Job Tracking

Audit Log of documents printed, scanned and copied per user, device and project

Detailed print accounting in the Desktop Client

More details & conditions: Job Tracking

User and group data reporting

Job Management

Manage jobs from the Mobile Client and Desktop Client

Pull, direct, delegated, tandem and rule-based printing

More details & conditions: Job Management

Job roaming and job preview on device

Favourite jobs, device spooling and personal print queues

Cost Tracking

Credit, quota, project and cost centre accounting

Device-based accounting and payment gateways

More details & conditions: Cost Tracking

User and admin level price-lists and billing control

Rules, quotas and policies that limit usage

Customizable cost reports

Mobile Printing

Free MyQ X Mobile Client for iOS and Android: print files, release jobs, adjust print settings, recharge credit, unlock devices

QR code login and mobile authentication

Limits to check
  • Mobile print comes with all MyQ X editions
More details & conditions: Mobile Printing

Email printing and web upload

Apple AirPrint, Mopria, Microsoft Universal Print and Chromebook print extension

Remote Printing

Print, copy and scan from office, home or on the move

Send jobs by email printing, web upload or Mobile Client and release them at any network printer

More details & conditions: Remote Printing

Remote device control from the mobile app

Remote installation and configuration of devices by administrators

Queue Management

Printer Provisioning Profiles assign print queues by user, role, location or device

Pull printing holds jobs until authentication

More details & conditions: Queue Management

Personal print queues, device spooling and client spooling

Fall-back and failover printing during server or connection loss

Technical details

API

Programmatic access
Yes
Protocols
  • REST

Deployment

Client Channels
  • Browser
  • Desktop app
  • Mobile app
  • API
Client OS
  • Platform
    Windows (MyQ X Desktop Client)
  • Platform
    macOS (MyQ X Desktop Client)
  • Platform
    iOS (MyQ X Mobile Client)
  • Platform
    Android (MyQ X Mobile Client)
  • Platform
    Chromebook (print extension)
Delivery Models
  • On premises
  • Customer cloud

Customization

Supported Scopes
  • Branding
  • Workflows
  • Reports
  • Dashboards
  • Automation scripts

Security

Access Models
  • Role based
Accessibility Claims
  • Kind
    Self declaration
    Scope
    MyQ X administrator UI
    Standard
    WCAG 2.1 Level AA
Assurances
  • Kind
    Certification
    Standard
    ISO 27001:2023
  • Kind
    Certification
    Standard
    ISO 9001:2016
  • Kind
    Certification
    Standard
    ISO 14001:2016
DPA Url
myq-solution.com/files/2026/08/myq-data-processing-agreement_20260803.pdf
Encryption At Rest
Yes
Encryption In Transit
Yes
Provisioning
  • Directory synchronization
Subprocessors Url
myq-solution.com/myq-data-processors

Support

Channels
  • Knowledge base
Training Formats
  • Documentation

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