Descartes Fleet Performance Management

Helps private and enterprise delivery fleets cut planning time, keep delivery windows and see field execution, with vendor-stated results of 75% less planning time and 15% more on-time, in-full deliveries.

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Overview

Plan, optimize, dispatch and track last-mile deliveries for private fleets: build routes within time windows and capacity limits, adjust them as orders change, capture proof of delivery on driver mobile apps and send customers live ETAs. Fits fleets of more than 20 vehicles; Transportation Management, ecommerce and customs modules are separate Descartes offerings.
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Who it is for

Organization Types
  • Business

Product

Solution Kind
Platform

Before you choose

Check before choosing

  • Fleets of fewer than 20 vehicles are not the stated ideal fit.

Features

Delivery Tracking

Live GPS delivery progress tracking

Customer ETA updates

More details & conditions: Delivery Tracking

Plan-versus-actual comparison

Categories: Delivery Management

Driver Management

Automatic driver and vehicle assignment

Configurable driver mobile workflows

More details & conditions: Driver Management

Driver performance and compliance dashboard

Categories: Delivery Management

Routing

Optimized routing and stop sequencing

Multi-depot routing

More details & conditions: Routing

Historic and real-time traffic

Categories: Delivery Management

Dispatch Management

Combine manual and optimized planning

Add, reassign and re-sequence stops

More details & conditions: Dispatch Management

Automatic driver and vehicle assignment from live availability

Categories: Delivery Management

Route Optimization

Optimizes multi-stop routes for distance, time and cost within time windows and constraints

Background optimization

More details & conditions: Route Optimization

Continuous re-optimization for new orders and traffic

Categories: Delivery Management

Proof of Delivery

Electronic proof of delivery with signature and image capture

Barcode scanning and validation

More details & conditions: Proof of Delivery

Capture of overs, shorts or damage

Categories: Delivery Management

Driver ETA

Predictive ETAs updated dynamically

At-risk ETA flags for dispatchers

More details & conditions: Driver ETA

Real-time ETAs sent to customers

Categories: Delivery Management

Live Driver Tracking

Live GPS tracking of delivery progress

Centralized route-execution view

Categories: Delivery Management

Routing

Strategic and daily route planning

Time window, capacity and vehicle constraints

More details & conditions: Routing

Continuous re-optimization

Categories: Fleet Management

Vehicle Tracking

Real-time visibility of route execution and driver activity via GPS and integrated telematics data

Categories: Fleet Management

GPS

GPS-based real-time tracking in mobile apps

Automated stop geofencing

More details & conditions: GPS

Auto-arrive and auto-depart service-time capture

Categories: Fleet Management

Driver Management

Driver safety events, coaching and scorecards

Hours of Service and eDVIR compliance

More details & conditions: Driver Management

Safety microlearning

Categories: Fleet Management

Show all details (20)

Dispatch Management

Real-time handling of route exceptions and order changes

Re-sequence stops with ETA impact visibility

More details & conditions: Dispatch Management

Same-day dispatch in mobile apps

Categories: Fleet Management

Route Optimization

Route optimization within time windows, capacity and vehicle constraints

Background and continuous optimization

Categories: Route Planning

Driver Management

Automatic driver and vehicle assignment

Configurable driver workflows

More details & conditions: Driver Management

Driver performance dashboard

Categories: Route Planning

Dispatch Management

Dispatch connected to planning and execution

Real-time exception handling

More details & conditions: Dispatch Management

Manual and optimized planning combined

Categories: Route Planning

GPS

GPS-captured service times with auto-arrive and auto-depart

Google Maps, Waze and Here integrations for routing and traffic

Categories: Route Planning

Delivery Tracking

Live GPS delivery tracking

Real-time ETAs and customer updates

More details & conditions: Delivery Tracking

Plan-versus-actual comparison

Categories: Route Planning

Live Driver Tracking

GPS-based real-time tracking via mobile apps

Planned versus actual monitoring

More details & conditions: Live Driver Tracking

Alerts when time windows or capacity rules are at risk

Categories: Route Planning

Scheduling

Dynamic delivery slots from continuous optimization

Same-day or time-specific delivery options

More details & conditions: Scheduling

Holiday and seasonal planning

Categories: Route Planning

Workflow details

Workflow boundary and exception handling
  • When a new order arrives, traffic changes or a driver is unavailable, continuous optimization re-optimizes routes incrementally without breaking fixed routes and while honoring promised time windows; dispatchers see the ETA effect of changes.

Technical details

AI

Action Permissions
  • Action
    Observe, plan and act to improve routes
    Approval
    Agentic AI acts with human oversight
Input Modalities
  • Text
  • Structured data
Output Modalities
  • Text
  • Structured data

API

Programmatic access
Yes

Deployment

Client Channels
  • Mobile app
Delivery Models
  • Cloud (SaaS)

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