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BetterCloud

BetterCloud helps IT teams automate user onboarding and offboarding, reclaim unused SaaS licenses and govern file sharing from one SaaS management workspace.

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By BetterCloud

bettercloud.com

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Overview

IT teams build no-code drag-and-drop workflows to automate employee onboarding, offboarding and mid-lifecycle changes across connected SaaS apps, with 100+ integrations and 1,000+ actions, triggers and templates. Spend Optimization discovers apps, contracts and usage, flags overlapping or underused licenses, and alerts on renewals 30, 60 or 90 days ahead. File Governance audits Google Workspace file sharing and automates unsharing and policy enforcement. The IT Agent lets admins ask questions and start actions in natural language, with every action requiring explicit approval and multi-step actions reversible; its initial focus is Google Workspace. Pricing is by quote, and trials are available for Spend Optimization and File Governance.
More product details

Product

Awards and recognitions
  • Name
    #1 in Cloud File Security, G2 Enterprise Grid Report
    Year
    2,026
    Category
    Cloud File Security
    Organizer
    G2
Demo Url
bettercloud.com/interactive-demo
Release Notes Url
bettercloud.com/latest-product-updates
Solution Kind
Platform

Who it is for

Organization Types
  • Business
  • Education

Images

Unified dashboard with Workspace health, Spend Optimization and File Governance cards1 / 2

Unified dashboard with Workspace health, Spend Optimization and File Governance cards

BetterCloud dashboard showing a Google Workspace health score, overlapping products with spend and file sharing activity

Before you choose

Check before choosing

  • IT Agent currently focuses on Google Workspace

Features

Event Logs

Immutable, time-synced audit logs accessible by account admins, searchable in the app and fully exportable

Log entries include user activity, affected application, success or failure status, event type, timestamp and description

Categories: IT Management

SaaS Operations Management

Build no-code drag-and-drop workflows for user onboarding, offboarding and mid-lifecycle changes

Use if/else branching, dynamic fields, custom attributes and workflow scheduling

More details & conditions: SaaS Operations Management

Use 100+ integrations and 1,000+ workflow actions, triggers and templates

Categories: SaaS Management

Automated Discovery

Instant application discovery with app identification and categorization

Uncover shadow IT and hidden SaaS expenses

More details & conditions: Automated Discovery

Gain app and usage insights from a Chrome browser extension, SSO and direct integrations

Categories: SaaS Management

Usage Tracking/Analytics

Track application adoption rates and feature-level usage

Direct integrations such as Zoom, Salesforce and Microsoft 365 for feature-level usage insights

More details & conditions: Usage Tracking/Analytics

Employee sentiment surveys

Categories: SaaS Management

Spend Management

Track SaaS spend and contract values by department and user

Customizable spend dashboards down to department and employee level

More details & conditions: Spend Management

Show software expenses over time using accrual accounting for budgeting

Categories: SaaS Management

Subscription Management

Track contracts and renewals with custom 30/60/90-day key date alerts

Benchmark contract pricing against a contract database to inform renewals

More details & conditions: Subscription Management

Identify overlapping subscriptions

Categories: SaaS Management

License Management

Identify and reclaim unused or underutilized licenses

Automatically reduce seat count

More details & conditions: License Management

Right-size license quantities and subscription tiers from usage insights

Categories: SaaS Management

Spend Analysis

Identify overlapping products, unused applications, duplicate accounts and underutilized licenses with savings recommendations

Visualize SaaS investments in a grid showing adoption and spend

Categories: SaaS Management

Onboarding

Automate employee onboarding and offboarding with dynamic workflow decisioning and workflow scheduling

Pull custom attributes from HRIS integrations into workflows

Categories: SaaS Management

Technical details

AI

Action Permissions
  • Action
    Starts SaaS administration actions requested in natural language, initially for Google Workspace
    Approval
    Every action requires explicit human approval before execution
    Reversal
    Multi-step actions can be rolled back
Human Approval
  • Before each action
Input Modalities
  • Text
Output Modalities
  • Text

API

Programmatic access
Yes

Deployment

Client Channels
  • Browser
Delivery Models
  • Cloud (SaaS)

Implementation

Delivery Mode
  • Vendor

Customization

Skill Level
  • No code
Supported Scopes
  • Workflows
  • Dashboards
  • Roles

Security

Access Models
  • Role based
Assurances
  • Kind
    Audit report
    Scope
    SOC 2 Type II attestation report on controls for security, availability, processing integrity, confidentiality or privacy; available through the Customer Success Manager or Account Executive
    Standard
    SOC 2 Type II
  • Kind
    Certification
    Scope
    BetterCloud certified to ISO/IEC 27001:2022; certificate viewable and verifiable in Schellman's directory
    Issuer
    Schellman
    Standard
    ISO/IEC 27001
    Standard version
    2022
Encryption At Rest
Yes
Encryption In Transit
Yes
Residency Scope
  • Country
    United States
    Provider
    Google Cloud Platform
    Data class
    Primary data
Subprocessors Url
bettercloud.com/subprocessors

Support

Channels
  • Chat
  • Ticket
  • Knowledge base
Included In Plan
Yes
Training Formats
  • Documentation
  • Live online
  • Certification

Reviews

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