11x Outbound

Lets revenue teams research every contact, personalize each message, coordinate email, social and dialer outreach and book meetings in one workflow, instead of static lists and separate tools.

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Overview

Finds, researches and engages buyers across email, social and a power dialer, handles replies and books meetings, with CRM sync. Customer reps place calls, sensitive conversations are escalated to the customer's team, and CRM access follows granular permissions.

Features

Sales Automation

Automates prospecting, research, messaging, sequencing, follow-ups, replies, meeting booking, opt-outs and CRM updates

Launches pre-built playbooks

Categories: AI Sales Development Representatives SDRs

Omnichannel Outreach

One sequence across email, social, voice, SMS, WhatsApp and chatbot plus the power dialer

Customer-set intervals and attempt limits

More details & conditions: Omnichannel Outreach

Channel fallback such as a missed call triggering a text

Categories: AI Sales Development Representatives SDRs

CRM Integration

Delivery method: Integration

Native bi-directional Salesforce, HubSpot, Pipedrive and Zoho connectors

Custom field mapping and automatic activity logging

More details & conditions: CRM Integration

Granular read and write permissions

Categories: AI Sales Development Representatives SDRs

Human-in-the-loop (HITL)

Escalation of sensitive conversations to the customer's team

Rep handoff with full context

More details & conditions: Human-in-the-loop (HITL)

Rep-placed calls from a prioritized power-dialer workflow

Categories: AI Sales Development Representatives SDRs

Conversational AI

Classifies reply intent

Answers questions and common objections from the knowledge base

More details & conditions: Conversational AI

Books meetings for interested leads

Escalates sensitive conversations

Categories: AI Sales Development Representatives SDRs

Agent Customization

Custom qualification criteria

Per-language knowledge base with positioning and objection playbooks

More details & conditions: Agent Customization

Playbooks with audience criteria running in parallel

Channel intervals and attempt limits

Campaign Strategist

Categories: AI Sales Development Representatives SDRs

Lead Qualification

Researches every lead against customer-defined criteria before outreach

Accepts CSV uploads, CRM syncs and website visitors

More details & conditions: Lead Qualification

Tags disqualified leads with the reason and keeps them

Passes qualified leads into personalized outreach

Categories: AI Sales Development Representatives SDRs

Lead Generation

Builds lists from CRM leads or a 400M+ contact database

Refreshes lists from live signals such as funding, hiring, job changes and site visits

More details & conditions: Lead Generation

Website visitor identification

Categories: AI Sales Development Representatives SDRs

Human-in-the-loop (HITL)

Escalates sensitive conversations to the customer's team

Hands interested leads to a rep with full thread, research and intent signal

Categories: AI Sales Assistant

Embedded AI

AI agents built into one workflow covering research, personalization, outreach, replies, deliverability and CRM updates

Categories: AI Sales Assistant

Sales Task Automation & Forecasting

Automates list building, research, messaging, sequencing, follow-ups, reply handling and meeting booking

Optimizes campaigns for meetings booked

Categories: AI Sales Assistant

CRM & Sales Stack Integration

Delivery method: Integration

Native Salesforce, HubSpot, Pipedrive and Zoho connectors without middleware

Bi-directional sync with custom field mapping

More details & conditions: CRM & Sales Stack Integration

CRM-event triggers for sequences

Other CRMs via the API

Categories: AI Sales Assistant

Show all details (15)

Sales Activity Management

Automatic logging of emails, research, replies, call status, outcomes and transcripts to chosen CRM fields

Auto-created contacts

More details & conditions: Sales Activity Management

Performance tracking per play and across regions

Categories: AI Sales Assistant

AI/Machine Learning

Deep research from live web sources

Reply intent classification

More details & conditions: AI/Machine Learning

Personalized message generation

Qualification against custom criteria

Categories: AI Sales Assistant

Sales Automation

Signal-based prospecting and list refresh

Coordinated email, social and dialer outreach

More details & conditions: Sales Automation

Reply handling and meeting booking

Pre-built playbooks

Categories: AI Sales Assistant

Workflow details

Scoring
  • Name
    Qualification criteria
    Description
    Customer-defined criteria and scoring logic (industry, company size, tech stack, funding, hiring patterns) applied to every lead with per-lead web research; disqualified leads are tagged with the reason.

Categories: AI Sales Development Representatives SDRs

Outreach
  • Name
    Multi-channel sequence
    Description
    Email, social, voice, SMS, WhatsApp, chatbot and power dialer in one sequence; customer-set intervals and attempt limits; missed call triggers a text, no reply triggers an email; unsubscribe removes the prospect from active sequences immediately.

Categories: AI Sales Development Representatives SDRs

Workflow boundary and exception handling
  • Unsubscribe requests remove the prospect from active sequences immediately and flag the preference in the CRM.

Categories: AI Sales Development Representatives SDRs

Access & availability

API operations and access

Push custom product, prospect and proprietary data in

Pull outreach, transcripts, research, replies and outcomes out

Trigger outbound, inbound and meeting-booking workflows from external events and subscribe to webhooks

Technical details

API

API access conditions
  • Documented operations: push data in, pull outreach, transcripts, research, replies and outcomes out, trigger workflows from events such as a CRM field change or form submission, and receive webhooks.
  • CRM access offers granular read and write permissions; other CRMs connect through the API.
Outbound webhooks
Yes

AI

Action Permissions
  • Action
    Researches prospects, writes and sends personalized outreach across channels, answers replies, books meetings and logs activity to the CRM.
    Object scope
    CRM read and write access follows granular permissions; sensitive conversations are escalated to the customer's team; reps place calls from the power dialer.
Customer Knowledge
  • Retrieval
  • Uploads
  • Connectors
Input Modalities
  • Text
  • Structured data
Output Modalities
  • Text
  • Structured data
Use Cases
  • Text generation
  • Information extraction

Data

Import Formats
  • CSV

Customization

Skill Level
  • No code
  • Developer required
Supported Scopes
  • Fields
  • Business rules

Security

Assurances
  • Kind
    Audit report
    Scope
    11x company security program; annual audits, detailed report available on contact
    Standard
    SOC 2 Type II
  • Kind
    Certification
    Scope
    11x company security program
    Standard
    CASA Tier 3
Encryption At Rest
Yes
Encryption In Transit
Yes
Residency Scope
  • Provider
    AWS

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