Helps customer marketing and success teams turn customers into advocates who generate reviews, referrals, references and product feedback, with rewards and real-time reporting.
Reward with points, badges, gift cards, swag, recognition and exclusive access
Tailor rewards by persona, group or individual
Fulfil gifts through reward-fulfilment integrations
Categories: Customer Advocacy
Collect referrals and introductions from customers
Push leads to a CRM or marketing hub
Referral dashboard showing conversion
Send referrals to the sales team via Salesforce integration
Categories: Customer Advocacy
Gamified activities and challenges
Pre-built templates and campaigns
Marketing automation integrations send invitations and messages and score leads
Categories: Customer Advocacy
Map survey responses to profile fields
Target content, rewards and discussion categories by profile data
Combine CRM data with zero-party data in a 360-degree profile
Categories: Customer Advocacy
Prompt customers, partners and employees to share, comment and like existing posts
Track social engagement with social listening to find influencers
Categories: Customer Advocacy
Out-of-the-box real-time reports and dashboards
Engagement levels and activity completion percentage
Custom ROI tracking
Categories: Customer Advocacy
Points, badges, levels and gamification
Gift cards, swag, recognition and exclusive access
Categories: Customer Advocacy
Discover, nurture and mobilize advocates through gamified activities
Recruit references, reviewers, contributors and speakers
Award points, badges and levels
Categories: Customer Advocacy
Gamified information collection across the journey from pre-sale to renewal
Sync NPS data to a CRM to drive automation
Categories: Customer Engagement
Email and push notifications and activity feed for community members
Publish multimedia articles, announcements, release notes and training
Marketing automation integrations send invitations and messages
Categories: Customer Engagement
Build dynamic segments from survey responses mapped to profile fields
Target segments with content, rewards and discussion categories
Categories: Customer Engagement
Engagement on web, mobile and at in-person and virtual events
Email and push notifications
Integrations with marketing automation, CRM, CDP, Khoros and Salesforce Communities
Categories: Customer Engagement
Rich member profiles combining CRM and zero-party data
View every member's activity via Salesforce integration
Categories: Customer Engagement
Real-time reports and dashboards on engagement, activity completion and referral conversion
Social listening to track engagement
Video embeds track viewing so members earn points
Categories: Customer Engagement
Feature suggestions, flexible surveys and idea voting
Sync topics to AirTable, Jira or Aha for roadmap prioritization
Badges and targeted rewards incentivize feedback
Categories: Customer Engagement
Award points for custom LMS events such as sign-up, lesson finish, exam and course completion
NPS data synced to a CRM can drive automation
Categories: Customer Engagement
Product, company and program feedback through surveys, suggestions and idea voting
Sync topics to AirTable, Jira or Aha
Incentivize feedback with badges and rewards
Categories: Customer Experience
Surveys within challenges with nudges to non-responders
Idea voting in the community
Categories: Customer Experience
Dynamic segments from zero-party survey data on demographics, product feedback and experience
Target segments with content and rewards
Categories: Customer Experience
Short and flexible surveys inside challenges
Nudges for non-responders
Map answers to profile fields
Sync NPS data to a CRM
Categories: Customer Experience
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