UNITS

UNITS is a Windows-based dealer management system that lets automotive dealerships run financials, parts, service, sales, customer contacts and marketing in one integrated tool with real-time reporting.

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Overview

UNITS manages dealership financials, parts, service, sales, customer contacts and marketing processes in real time on the Windows Server platform, with integration between departments. It integrates with factory, OEM and distributor interfaces, can update to popular reporting tools, and offers contextual on-screen help, unlimited history retention, tailored electronic SmartForm stationery and saving data in 15 formats. Built-in language cloning tools support installation across international dealership groups. Auto-IT mobile apps for Apple, Android and Windows devices help manage prospects, leads and customers, service bookings and workshop loads, technician hours, email and SMS campaigns, off-site vehicle sales and trade-in valuations, and reporting on sales, deliveries, bookings and financials. It serves medium to very large dealerships, including multi-franchise, multi-branch and multi-company groups.
More product details

Who it is for

Industries
  • Automotive
Organization Types
  • Business

Product

Solution Kind
Suite

Features

New Car Dealer

Integrate with factory, OEM and distributor interfaces across multiple franchises

Sell motor vehicles in the showroom or off-site from the mobile apps

Sales Floor Management

Sell motor vehicles in the showroom or off-site

Manage prospects and leads

Service Department

Manage service processes within the integrated dealership system

Manage service bookings and workshop loads from the mobile apps

More details & conditions: Service Department

Manage technician hours in and out of the dealership from the mobile apps

Contact Database

Manage customer contacts as part of the integrated dealership system

Manage prospects, leads and customers from the mobile apps

Workflow details

Deals
  • Trade-in vehicle valuation on or off-site
  • Prospect and lead management
Service
  • Technician hours in and out of the dealership
  • Parts management

Technical details

Deployment

Client Channels
  • Desktop app
  • Mobile app
Client OS
  • Platform
    Windows (desktop interface)
  • Platform
    Apple (mobile and tablet apps)
  • Platform
    Android (mobile and tablet apps)
  • Platform
    Windows (mobile and tablet apps)
Server OS
  • Platform
    Windows Server

Support

Channels
  • Phone
  • Email
  • Ticket
Human Availability
Timezone
Australia
Weekdays
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
Opens local
08:30
Closes local
17:30
Human staffed
Yes
Training Formats
  • In person
  • Webinar

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