ShapeNet Software

Cloud-based health club software that lets gyms, studios and fitness centers manage memberships, billing, check-in, member self-service and personal training in one system.

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Overview

Administrators, trainers and members work in one cloud system accessible from any internet-connected computer, tablet or phone. Staff register members through a one-page online signup, bill them automatically by card on a weekly or monthly schedule, and renew memberships with expiry reminders. Front-desk and mobile check-in work with key tags, card readers, RFID and biometrics, and can open turnstiles or doors for 24-hour access. Members use a portal and a club-branded app to book classes and training, buy products, view check-in usage and workout plans, and update billing details. Trainers schedule sessions, record fitness assessments and deliver workout and diet plans. Managed billing by ShapeNet Financial Services is available as an optional service.
More product details

Product

Awards and recognitions
  • Name
    Best of the Best
    Organizer
    Club Industry
Solution Kind
Suite

Who it is for

Industries
  • Healthcare
Organization Types
  • Business

Features

Membership Management

One-page online member registration synced to the database and access system

Membership fee processing and automated billing

More details & conditions: Membership Management

Expiry reminders and renewals

Front-desk check-in with access control

Auto-generated reports

Access for administrators, trainers and members

Categories: Club Management

Member Portal

Purchase products and services

Register for classes and personal training

More details & conditions: Member Portal

View fitness levels and check-in usage

Access prescribed workout plans and videos

Correct and update billing information

Renew or upgrade membership

Categories: Club Management

Attendance Tracking

Front-desk check-in with key tags, card readers, RFID and biometrics

Self check-in from the mobile app

More details & conditions: Attendance Tracking

Turnstile activation and door unlock (BRIVO)

Reports on entry times, visiting members and absent members

Dashboard of member check-ins

Categories: Club Management

Team Management

Manage trainers' time and track performance

Scale trainer pay rates by sessions, training level or class participation

More details & conditions: Team Management

Manager messages to staff and an Alert Center for daily duties

Categories: Club Management

Member Accounts

Central member record with contact details, payment history, medical concerns, communication logs and bookings

Member self-service account access via portal and branded app

Categories: Club Management

Payment Processing

Automated card billing of membership fees (weekly or monthly)

Credit Card Auto-Updater with multiple payment options

More details & conditions: Payment Processing

Member-updated card details

Point of sale and in-app purchases

Categories: Club Management

Client Profiles

Up-to-date member health profiles

Client personal information, payment methods and training preferences captured at registration

Categories: Personal Trainer

Fitness Plan

Ongoing training programs with progress tracking

Customizable workouts and diet plans (for example vegan or diabetic considerations)

More details & conditions: Fitness Plan

Member access to prescribed workout plans and videos

Categories: Personal Trainer

Appointment Scheduling

Training session scheduling where trainers and clients choose available slots

Trainer availability management

More details & conditions: Appointment Scheduling

Class levels and training times to avoid overcrowding and clashes

Categories: Personal Trainer

Exercise Library

Training videos for clients

Customizable workouts

More details & conditions: Exercise Library

Video workouts at the gym or from home

Categories: Personal Trainer

Attendance Tracking

Front-desk check-in showing personal training and class enrollment

Dashboard counts of training sessions and class sessions charged

Categories: Personal Trainer

Fitness Assessments

Fitness assessment tools for trainers and members to track personal goals

Recorded assessments shown on the admin dashboard

Categories: Personal Trainer

Show all details (20)

Client Management

Ongoing training programs with progress tracking

Built-in chat, texts and video calls with clients

More details & conditions: Client Management

Milestone notifications and upselling of services

Categories: Personal Trainer

Online Trainer

On-platform chat, texts or video calls during live training

Training videos, diet plans and nutritional calculators

More details & conditions: Online Trainer

In-app purchases and automated billing of subscriptions

Categories: Personal Trainer

Member Database

Central cloud database of member contact details, payment history, medical concerns, communication logs, tracking, bookings and point-of-sale spending

Categories: Membership Management

Member Portal

Purchase products and services

Register for classes and personal training

More details & conditions: Member Portal

View fitness levels and check-in usage

Access prescribed workout plans and videos

Update billing information

Renew or upgrade membership

Categories: Membership Management

Member Communication

Drip, automatic, two-way and reminder text messages

Expiry reminders and email blasts

More details & conditions: Member Communication

Staff alerts and app notifications

Categories: Membership Management

Member Types

Custom membership plans

Upgrade of membership from the member portal

Categories: Membership Management

Membership Renewals

Subscription-expiring reminders

Opt-in automatic renewal

More details & conditions: Membership Renewals

Renewal or upgrade from the online portal or app

Categories: Membership Management

Dues Management

Automatic card billing of dues

Optional managed billing: daily or monthly drafts, calls for updated billing info, cancels and chargebacks, collections for 60+ day delinquent accounts

Categories: Membership Management

Technical details

Deployment

Client Channels
  • Browser
  • Mobile app
Delivery Models
  • Cloud (SaaS)

Security

Access Models
  • Role based

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