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ROLLER

ROLLER is a cloud platform that lets attractions sell tickets, memberships and merchandise online and at the counter, take integrated payments and run venues from one system.

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By ROLLER

roller.software

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Overview

Attractions use ROLLER to sell timed tickets, party packages, memberships and gift cards online, then redeem them at a POS or self-serve kiosk that also handles food, beverage and merchandise. Payments run through integrated ROLLER Payments, and multiple venues can be managed from a central HQ account. Reports cover sales, transactions, guests and accounting. Availability of some modules depends on the plan (Lite, Pro, Premium or Enterprise).
More product details

Product

Demo Url
roller.software/demo
Documentation
mysupport.roller.software
Solution Kind
Platform

Who it is for

Organization Types
  • Business

Images

Marketing render of the ROLLER POS interface with demo data1 / 1

Marketing render of the ROLLER POS interface with demo data

ROLLER point-of-sale screen showing session time slots, ticket categories and a cart with a Pay button

Features

Sales Reports

Sales, transactions, guest, operations and accounting reports

Categories: Point of Sale

Retail POS

Sell merchandise and stock items by SKU and barcode at the POS

Categories: Point of Sale

Point of Sale (POS)

Sell and redeem tickets, food, beverage and merchandise in one POS app

Categories: Point of Sale

Loyalty Program

Spend-based and milestone-based loyalty rewards

Categories: Point of Sale

Payment Processing

Process card payments through integrated fixed or portable terminals

Categories: Point of Sale

Customer Accounts

Guest online accounts and guest records with flags and bans

Categories: Point of Sale

Gift Card Management

Sell and redeem physical and digital gift cards online and in venue

Categories: Point of Sale

Barcode/Ticket Scanning

Scan tickets and barcodes at the POS and with the mobile check-in app

Categories: Point of Sale

Online Payments

Guests pay online through the ticketing and booking checkout

Categories: Payment Processing

Debit/Credit Card Processing

Accept credit and debit cards (Visa, Mastercard, Amex) online and in venue

Categories: Payment Processing

Multiple Payment Options

Cards, Apple Pay, Google Pay, Buy Now Pay Later, cashless wristbands and payment links

Categories: Payment Processing

Show all details (22)

Recurring/Subscription Billing

Automatic recurring membership billing with retry of failed payments

Categories: Payment Processing

Transaction Monitoring

Payment dashboard showing account balances, payments and chargebacks

Categories: Payment Processing

Event Scheduling

Timed ticketing with capacity managed by time increments

Categories: Venue Management

Customer Management

Guest data, communication log and segmentation for marketing

Categories: Venue Management

Resource Management

Manage capacity and allocation of attractions, zones, party rooms and equipment

Categories: Venue Management

Event Management

Party packages and group bookings with resource schedules

Categories: Venue Management

Booking Management

Create, edit and manage bookings from apps, marketplaces and external sources

Categories: Venue Management

Multi-Facility

Manage multiple venues from a central HQ account

Categories: Venue Management

Attendee Management

Check in guests by scanning tickets and allocating waivers with the mobile app

Categories: Venue Management

Reservations Management

Online booking with real-time availability and instant confirmation

Categories: Venue Management

Workflow details

Pricing
  • Name
    Package bundles
    Description
    Bundle and discount multiple products into packages

Categories: Venue Management

Pricing

Enterprise

Plan details & limits

Business Model
  • Subscription
Limits
  • POS and self-serve kiosk devices

    Unlimited

    Conditions
    Hardware not included

Lite

Plan details & limits

Business Model
  • Subscription
Limits
  • POS and self-serve kiosk devices

    2

    Conditions
    Hardware not included

Premium

Plan details & limits

Business Model
  • Subscription
Limits
  • POS and self-serve kiosk devices

    10

    Conditions
    Hardware not included; extra charge for each additional device

Pro

Plan details & limits

Business Model
  • Subscription
Limits
  • POS and self-serve kiosk devices

    6

    Conditions
    Hardware not included; extra charge for each additional device

Technical details

API

Programmatic access
Yes
Outbound webhooks
Yes

Deployment

Client Channels
  • Mobile app
  • API
Delivery Models
  • Cloud (SaaS)

Implementation

Delivery Mode
  • Self service
  • Vendor

Customization

Supported Scopes
  • Branding
  • Forms
  • Roles

Security

Access Models
  • Role based
Assurances
  • Kind
    Self declaration
    Scope
    ROLLER Payments
    Standard
    PCI DSS

Support

Channels
  • Ticket
  • Phone
  • Knowledge base
Human Availability
Weekdays
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Human staffed
Yes
Training Formats
  • Documentation
  • Video

Reviews

User experiences, moderated before publication. Review policy

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