Proton Mail

Encrypted email for individuals who want a private inbox by default, with zero-access storage so only the account holder can read their mail.

proton.me

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Overview

Proton Mail is an end-to-end encrypted email service from Proton AG. Messages between Proton Mail users are encrypted automatically, and password-protected emails extend end-to-end encryption to recipients on other providers. Incoming mail is stored with zero-access encryption, so Proton cannot read it. PhishGuard flags spoofed sender addresses, link protection asks for confirmation before opening links, and tracking pixels are blocked in the web app. Easy Switch imports mail, calendars and contacts from Gmail, Outlook, Yahoo and other providers. Apps are available for web, iOS, Android, Windows, macOS and Linux. The Free plan includes 1 GB of storage, 1 email address and 150 messages per day; custom domains, Proton Mail Bridge for third-party email clients and unlimited folders and labels require a paid plan.
More product details

Product

Documentation
proton.me/support/mail
Solution Kind
Application

Who it is for

Organization Types
  • Individual
  • Business

Features

Threat Protection

Tracking pixel blocking and IP address hiding in the web app

Machine-learning detection of attacks targeting accounts

More details & conditions: Threat Protection

SPF, DKIM and DMARC support for custom domains

Categories: Email Security

Email Filtering

Custom filters (1 on Free, unlimited on Mail Plus and Proton Unlimited)

Automatic sorting of incoming mail into inbox categories

More details & conditions: Email Filtering

Auto-delete of spam and trash on paid plans

Categories: Email Security

Encryption

End-to-end encryption between Proton Mail users

Password-protected emails to recipients on other providers

More details & conditions: Encryption

Built-in PGP with automatic encryption using recipient public keys

Zero-access encryption of stored messages and attachments

SMTP TLS with DANE and MTA-STS for mail to external providers

Categories: Email Security

Phishing Protection

PhishGuard flags potentially spoofed Proton Mail sender addresses in the inbox

Link protection shows the full URL and asks for confirmation before opening a link on web, iOS and Android

More details & conditions: Phishing Protection

Blocks known phishing attempts and alerts on suspicious emails

Categories: Email Security

File Encryption

Email attachments encrypted end-to-end between Proton Mail users and via password-protected emails

Stored attachments protected with zero-access encryption

Categories: Encryption

Authentication

Two-factor authentication on all Proton accounts

Hardware security keys (YubiKey and other U2F/FIDO2 keys)

More details & conditions: Authentication

PIN and biometric app lock on Android and AppKey protection on iOS

Categories: Encryption

Cloud Encryption

Zero-access encryption of stored messages, including mail from other providers

Own server hardware in Switzerland with fully encrypted disks

Categories: Encryption

Two-Factor Authentication

One-time passcodes from an authenticator app

Hardware security keys via U2F/FIDO2

Categories: Encryption

Key Management

Encryption keys managed by Proton behind the scenes

Key Transparency checks of contacts' public keys

More details & conditions: Key Management

Web Key Directory lookup of external PGP keys

Categories: Encryption

Credential Management

Proton Pass included in every plan: unlimited logins, notes, credit cards and devices

2 vaults on Free and Mail Plus, 50 vaults on Proton Unlimited

Categories: Encryption

Secure Login

Sign-in protected by 2FA with authenticator app or security key

Proton Sentinel 24/7 account monitoring on Proton Unlimited

More details & conditions: Secure Login

Alternative routing and Tor onion access when connections are blocked

Categories: Encryption

Workflow details

Coverage
  • Email

Pricing

Proton FreeFree option

Free

Free

Plan details & limits

Business Model
  • Free
Limits
  • Storage (GB)

    1

  • Email addresses

    1

  • Messages per day

    150

Mail Plus

From USD 3.99 / flat fee / monthBilled annually

USD 3.99 / flat fee / month

Billed annually

Commitment Months
12
Renewal Policy
Billed $47.88 for the first 12 months, then renews at $47.88 every 12 months.

USD 4.99 / flat fee / month

Billed monthly

Plan details & limits

Business Model
  • Subscription
Limits
  • Storage (GB)

    15

  • Email addresses

    10

  • Custom email domains

    1

Proton Unlimited

From USD 9.99 / flat fee / monthBilled annually

USD 9.99 / flat fee / month

Billed annually

Commitment Months
12
Renewal Policy
Billed at $119.88 every 12 months.

USD 12.99 / flat fee / month

Billed monthly

Plan details & limits

Business Model
  • Subscription
Limits
  • Storage (GB)

    500

  • Email addresses

    15

  • Custom email domains

    3

Technical details

Deployment

App Store Urls
  • apps.apple.com/app/apple-store/id979659905
  • play.google.com/store/apps/details
Client Channels
  • Browser
  • Desktop app
  • Mobile app
Client OS
  • Platform
    iOS
  • Platform
    Android
  • Platform
    macOS
  • Platform
    Windows
  • Platform
    Linux
    Limitations
    • Desktop app is labeled Beta on the download page
Delivery Models
  • Cloud (SaaS)
Hosting Regions
  • Switzerland

Implementation

Delivery Mode
  • Self service

Security

Assurances
  • Kind
    Assessment
    Scope
    All Proton Mail code independently audited by third-party security experts; results published on Proton's website
Encryption At Rest
Yes
Encryption In Transit
Yes
Key Management
  • Provider managed
MFA Methods
  • Authenticator app
  • Security key
Residency Scope
  • Country
    Switzerland
    Data class
    Primary data

Support

Channels
  • Knowledge base
Training Formats
  • Documentation

Reviews

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