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LegalEdge

Web-based case management for government legal offices, covering civil and criminal matters, documents, time, calendaring and workflow automation.

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By LegalEdge Software

legaledge.com

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Overview

Government legal offices use LegalEdge in any modern browser to take in cases, reassign them, search every participant and record from one search box, merge case data into document templates, track appearances, tasks, time and expenses, and automate workflows with the Roadmapping engine. Modules cover litigation, contracts, claims, code enforcement, collections, criminal prosecution and investigations, and a case can be converted into a related matter, for example a claim into litigation. An optional advanced document management module adds drag-and-drop, OCR text search, Office co-editing, PDF markup, redaction, Bates numbering and eSignatures. Reporting includes built-in Crystal Reports and ad hoc tools. An AI assistant, LEA, is announced for Q3 2026.
More product details

Who it is for

Industries
  • Government
Organization Types
  • Government
Use Cases
  • Time tracking
User Count Range
Unit
users
Basis
largest reported implementation
Maximum
500

Product

Solution Kind
Suite

Features

Case Management

Case intake by automated import or online form

Case reassignment

More details & conditions: Case Management

Duplicate record consolidation

Converting a case into a related matter

Discovery management

Anything Search across a fully indexed database

Document Management

Drag-and-drop document upload

OCR full-text search

What you need
  • Advanced Document Management is an optional module
More details & conditions: Document Management

Office document editing, co-editing and version control

PDF markup, redaction, Bates numbering and eSignatures

Template-based document generation with data tokens

Client Portal

Online form submission for case intake

Secure public portal access for authorized users

What you need
  • Portal access is documented for the CityLaw NG / CountyLaw NG module

Docket Management

Docket pad

Managing appearances, tasks and events

More details & conditions: Docket Management

Exporting appearances and events/tasks to a calendar

Outlook and Google calendar and inbox sync

Workflow details

Workflow Focus
  • contracts
  • General matters
  • claims
  • Code enforcement
  • collections
  • Criminal prosecution
  • investigations
  • Discovery management
  • Litigation
Matter
  • contracts
  • claims
  • Code enforcement
  • collections
  • Criminal prosecution
  • investigations
  • FOIA requests
  • Litigation

Technical details

AI

Citations
Yes
Customer Knowledge
  • Retrieval
Input Modalities
  • Text
  • Video
Output Modalities
  • Text
Providers Models
  • Amazon Bedrock
Use Cases
  • Document summarization
  • Text generation

Deployment

Client Channels
  • Browser
Delivery Models
  • Cloud (SaaS)

Implementation

Delivery Mode
  • Vendor

Customization

Supported Scopes
  • Workflows
  • Reports
  • Dashboards

Support

Channels
  • Phone
  • Ticket
Human Availability
Timezone
EST
Weekdays
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
Opens local
8:30 AM
Closes local
8:00 PM
Human staffed
Yes
Response SLA
  • Clock
    Business time
    Severity
    Business hours
    Target minutes
    60
Training Formats
  • Documentation
  • Video
  • Live online

Reviews

User experiences, moderated before publication. Review policy

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