Cadebill

Cadebill is a convergent billing, rating and provisioning platform for telecom operators, ISPs, cable operators and utilities that turns usage records and recurring charges into invoices, taxes and customer self-service.

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Overview

Cadebill rates call and usage records (CDRs) from any switch or data source with user-defined rules and combines them with recurring, event-based and ad-hoc charges managed through a product catalog and contract templates. Customer accounts support hierarchical sub accounts, user-defined billing cycles (weekly, bi-monthly, monthly, quarterly, yearly), location-based taxation through a native tax engine and an integrated CCH tax data feed, and account ledgers with aging reports. A scheduler generates recurring charges and invoices, drafts automatic payments and notifies customers by email when invoices are available in the customer portal, where they view and pay invoices, download them as PDF or Word, enroll in automatic payment and paperless invoicing, and self-provision services. The OSS module automates provisioning where open APIs exist and updates billing after completion. Cadebill is delivered as a hosted (SaaS) service or a licensed installation.
More product details

Who it is for

Industries
  • Energy and utilities
Organization Types
  • Business

Product

Solution Kind
Suite

Features

Customizable Billing

User-defined billing cycle templates

User-defined contract, promotion and discount templates

More details & conditions: Customizable Billing

Hierarchical sub accounts billed through parent accounts

User-defined rating algorithms and error handling

Categories: Billing and Provisioning

Service Provisioning

Automated provisioning wherever open APIs are available on provisioning platforms

Platform-specific plug-ins and programmable custom integration interface

More details & conditions: Service Provisioning

Order-entry to provisioning to billing flow with automatic billing update

Customer self-provisioning to add, modify or delete services

Categories: Billing and Provisioning

Recurring/Subscription Billing

Calendar-based recurring charges weekly, bi-monthly, monthly, quarterly and yearly

Scheduler applies recurring charges to customer accounts

Categories: Billing and Provisioning

Rating Engine

Rate any CDR from any switch or data source with user-defined rules

Split a single CDR into multiple CDRs

More details & conditions: Rating Engine

Identify catalog products through rules

Bill each service provider along a multi-provider hierarchy

Evaluate quality-of-service parameters such as ASR, ABR, PGAD and ALOC

Categories: Billing and Provisioning

Flexible Rate Tables

Flat rating

Key-based rating

More details & conditions: Flexible Rate Tables

Dial-code-based rating

Calendar-based rating for recurring charges

User-defined rating structures

Categories: Billing and Provisioning

Usage Tracking/Analytics

Automated retrieval of CDR, UDR and IPDR records from switches or external sources

Service analysis module monitoring quality and quantity with OLAP and SLA computation

More details & conditions: Usage Tracking/Analytics

Financial analysis reporting dashboard with drill-down, charting, grouping and filtering

Categories: Billing and Provisioning

Invoice History

Account ledger listing historical transactions per circuit, sub account and product

Customers review balances, historical payments and adjustments in the portal

More details & conditions: Invoice History

Download CDRs corresponding to invoices

Categories: Billing and Invoicing

Online Invoicing

Customers view invoices on demand in the customer portal

Download invoices as PDF or Word

More details & conditions: Online Invoicing

Pay invoices by credit card, debit card or bank account

Enroll in or withdraw from paperless invoicing

Email notification when invoices are available in the portal

Categories: Billing and Invoicing

Invoice Creation

Scheduler generates invoices for customer accounts based on their billing cycles

Assign multiple invoice formats per customer

More details & conditions: Invoice Creation

Export invoices to PDF, Word and other formats

Categories: Billing and Invoicing

Customizable Invoices

Assign multiple invoice formats per customer

Export invoices to PDF, Word and other formats for third-party print and mail providers

Categories: Billing and Invoicing

Invoice Processing

Apply payments and adjustments at each line item of a customer invoice

Detailed account ledger of credits, debits, adjustments and dispute amounts

Categories: Billing and Invoicing

Tax Calculation

Delivery method: Integration

Native tax engine for user-defined taxes across tax authorities

Integrated CCH tax data feed to calculate taxes by customer location

More details & conditions: Tax Calculation

Use native and external tax engines together

Customer tax exemptions

Apportion taxes across multiple tax authorities

Detailed tax summary reports

Categories: Billing and Invoicing

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Recurring/Subscription Billing

Generate and apply recurring charges weekly, bi-monthly, monthly and yearly

User-defined billing cycle templates including quarterly with override option

More details & conditions: Recurring/Subscription Billing

Automatic payment drafts for customers enrolled in automatic payment

Categories: Billing and Invoicing

Billing Portal

Secure customer portal integrated with real-time billing and provisioning data

Review product and rate information

More details & conditions: Billing Portal

On-demand payments by card or bank account

Enroll in or withdraw from automatic payment

Categories: Billing and Invoicing

Technical details

API

Programmatic access
Yes

Deployment

Client Channels
  • Browser
  • Desktop app
  • API
Client OS
  • Platform
    Windows
Delivery Models
  • Cloud (SaaS)
  • On premises

Data

Export Formats
  • PDF
  • Word document

Customization

Supported Scopes
  • Templates
  • Business rules
  • Workflows
  • Fields

Support

Channels
  • Phone
  • Chat

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