Uptime.com

Helps engineering, operations and SRE teams detect website, API and service outages before customers notice, through checks from global and private locations, multi-channel alerts, reports and status pages.

uptime.com

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Overview

Users run uptime, SSL, DNS, port, API, transaction, page speed and heartbeat checks from public or private locations, receive alerts by email, SMS, phone and integrations such as Slack and PagerDuty, report on uptime and SLA in dashboards, and publish status pages. API access, Real User Monitoring, status pages and check allowances depend on the plan; API tokens are for paid customers.
More product details

Who it is for

Organization Types
  • Business
  • Nonprofit
  • Education

Product

Solution Kind
Platform

Features

Uptime Reporting

Unlimited customizable dashboards and reports on uptime, page speed and SLA

Scheduled reports by day, week, month, quarter or year delivered via report links or API

More details & conditions: Uptime Reporting

Shareable and exportable reports

Group checks for system-wide uptime and SLA reporting

Real-Time Monitoring

Run checks from worldwide locations as often as every 30 seconds

Analyze failed checks in real time

More details & conditions: Real-Time Monitoring

Show check status in real-time alerts and dashboards

Email Alerts

Send downtime alerts by email, SMS, phone and integrations such as Slack and PagerDuty

Set escalations by severity or seniority

More details & conditions: Email Alerts

Re-verify failures from multiple locations and suppress alerts during designated windows

Performance Metrics

Response time and availability data in dashboards and per check

Daily page speed checks

More details & conditions: Performance Metrics

Real User Monitoring of load times, errors and performance baselines (separate module)

Event Logs

Alert log

Check analysis and root cause analysis

More details & conditions: Event Logs

Audit logs

Check history retained for 24 months

Availability Testing

Basic checks: HTTP(S), Ping, DNS, TCP port, UDP, SSH, SMTP, IMAP, POP, NTP, FTPS, Whois/domain expiry, domain blacklist, malware

Advanced checks: API, transaction, page speed, webhook, heartbeat/cron and group checks

More details & conditions: Availability Testing

Run from public and private locations

SSL Monitoring

Automated SSL certificate expiry checks

Certificate configuration and chain validation

More details & conditions: SSL Monitoring

Testing from multiple global locations

Tracking multiple certificates across domains, subdomains and services in one dashboard

Workflow details

Retention
  • Check history retention

    24months

  • Real User Monitoring data retention

    13months

Technical details

API

API access conditions
  • The Browsable API and API tokens are available to paid customers only.
  • API calls are limited to 500 per hour and 60 per minute, with no daily or monthly usage limits.
Access
Public
Programmatic access
Yes
Documentation
uptime.com/api/v1/docs
Protocols
  • REST
Outbound webhooks
Yes

Deployment

Client Channels
  • Browser
  • Mobile app
  • API
Delivery Models
  • Cloud (SaaS)

Implementation

Delivery Mode
  • Self service
  • Vendor

Customization

Skill Level
  • No code
  • Developer required
Supported Scopes
  • Dashboards
  • Reports
  • Branding

Security

Assurances
  • Kind
    Audit report
    Standard
    AICPA SOC 2 Type II
  • Kind
    Certification
    Standard
    ISO 27001
SSO Protocols
  • SAML

Support

Channels
  • Email
Human Availability
Weekdays
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Human staffed
Yes
Included In Plan
Yes
Training Formats
  • Documentation

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