Trash Flow

Billing, routing, container tracking and landfill ticketing software that lets waste haulers run daily operations from one system.

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Overview

Trash Flow is Windows software for waste haulers that manages customer billing, routes, work orders, roll-off containers and landfill or transfer-station scale-house tickets in one system. Billing comes in Lite, Standard and Plus packages, with optional modules such as the TeleRoute driver app, Route Optimization, Container Tracking and Tip Tick. Customers can pay online and sign up for auto-pay through the TrashBilling.com portal included with Standard and Advanced billing. Trash Flow runs on Windows 10 (21H2 or newer) and Windows 11.
More product details

Product

Demo Url
trashflow.com/demo-trash-flow.php
Solution Kind
Suite

Who it is for

Organization Types
  • Business

Features

Waste Disposal

Delivery method: Paid add-on

Tip tickets and receipts with scale house weigh-in/weigh-out

Transfer station outbound material recording and destinations

Categories: Waste Management

Waste Tracking

Assign destinations and quantities for materials with MAT Track

Track origins and destinations of outbound materials

More details & conditions: Waste Tracking

Maintain real-time material inventories

Categories: Waste Management

Waste Collection

Route management for residential, commercial and industrial haulers

Record extra services such as clean-ups for later charging

More details & conditions: Waste Collection

Warn drivers of new, ended or suspended service

Categories: Waste Management

Waste Management

Billing, route management, work orders, container tracking and landfill ticketing in one system

Categories: Waste Management

Equipment Tracking

Delivery method: Paid add-on

Handle roll-offs, compactors, dumpsters and carts

Track location, placement, purchase history and placement history

More details & conditions: Equipment Tracking

Run container inventory reports

Categories: Waste Management

Dispatch Management

See all of the day's container work orders at once

Drag-and-drop assignment of container work orders between drivers

More details & conditions: Dispatch Management

Dispatch from one screen in Advanced Billing

Categories: Waste Management

Routing

Suggest the best route position for a customer based on address

Cut-and-paste route changes

More details & conditions: Routing

Print route sheets

Optimize routes by shortest distance between stops

Categories: Waste Management

Job Tracking

Create, edit and track work orders

Charge customers based on work-order action

What you need
  • Work-order integration is available with Advanced Billing
More details & conditions: Job Tracking

Drivers record images, notes and activity per work order

Categories: Waste Management

Invoice History

Customer portal shows the last 6 months' financial history

Track changes made to customer accounts

Categories: Billing and Invoicing

Online Invoicing

E-mail bills to customers

Customer portal to view balance and last 6 months' financial history

More details & conditions: Online Invoicing

Online customer payments

Categories: Billing and Invoicing

Invoice Creation

Print statements and invoices

Run discounts and promotions

More details & conditions: Invoice Creation

Variable rate charges

Categories: Billing and Invoicing

Recurring/Subscription Billing

Manage multiple billing cycles (annual, monthly, quarterly)

Auto-pay sign-up and changes

More details & conditions: Recurring/Subscription Billing

Automatic charging of credit cards or bank accounts

Categories: Billing and Invoicing

Show all details (19)

Billing Portal

Customers pay bills, sign up for auto-pay and update their e-mail address online in English or Spanish

What you need
  • TrashBilling.com is included in Trash Flow Standard and Advanced Billing

Categories: Billing and Invoicing

Route Optimization

Delivery method: Paid add-on

Calculate the shortest distance between stops

Create up to 4 routes from one customer list

What you need
  • AVS is required to run Route Optimization
More details & conditions: Route Optimization

Send up to 2,000 stops at a time for routing

Keep working in Trash Flow while routes calculate

Categories: Route Planning

Dispatch Management

Dispatch work orders to specific drivers or trucks

Manage current and future work-order assignments from one dispatch screen

More details & conditions: Dispatch Management

Dispatcher assignments appear on the driver's device in real time

Categories: Route Planning

GPS

Show trucks moving on a map in real time

Review historical truck locations and pick-up times

What you need
  • TeleRoute requires the AVS Service

Categories: Route Planning

Delivery Tracking

Mark stops complete in TeleRoute

Store pictures and notes with the customer record

More details & conditions: Delivery Tracking

Report no trash out or dumpster blocked

Categories: Route Planning

Live Driver Tracking

Watch trucks as they pick up stops or process work orders

Review history as lists, reports or maps

What you need
  • TeleRoute requires the AVS Service
More details & conditions: Live Driver Tracking

Compare stop pick-up times across weeks

Categories: Route Planning

Scheduling

Schedule additional pick-ups

Change or add service days

More details & conditions: Scheduling

Schedule intermittent customers on any route

Categories: Route Planning

Workflow details

Reconciliation
  • Name
    Automatic payment posting
    Description
    Payments made through TrashBilling.com are automatically posted to the proper accounts in Trash Flow

Categories: Billing and Invoicing

Pricing

Common pricing conditions

Applies to: TrashFlowLite · TrashFlow · TrashFlowPlus

Trial Available
Yes
Trial Days
90
Trial is free
Yes

TrashFlowLite

USD 900 / flat fee / one_timeOne time billing

USD 900 / flat fee / one_time

One time billing

Plan details & limits

Business Model
  • Perpetual
Limits
  • Number of accounts

    600

TrashFlow

USD 2,350 / flat fee / one_timeOne time billing

USD 2,350 / flat fee / one_time

One time billing

Add On Fees
  • TeleRoute mobile routing

    USD 35/ Monthly

    Trigger
    Added when drivers use TeleRoute on tablets or smartphones
    Price basis
    Per truck per month; requires the AVS Service
  • Name
    Route Optimization
    Price
    Amount
    60
    Price basis
    Flat monthly fee per user: 1st user $60, 2nd–8th users $30 each, 9th user and up $15 each; requires AVS
    Period
    Monthly
    Trigger
    Added when routes are planned automatically from a stop list
  • Name
    Container Tracking module
    Price
    Amount
    550
    Price basis
    Module $550; Trash Flow Base, Billing and Advanced Billing with Container Tracking $3,600; with Routing & Container Tracking $4,150
    Period
    One time
    Trigger
    Added to manage roll-offs, compactors and other containers and bill by placement
  • Tip Tick license

    USD 250/ One time

    Trigger
    Added for landfill and transfer-station ticketing, scale house and yard management
    Price basis
    License $250; Tip Tick with Trash Flow Plus and 1 scale house $3,950; additional scale house $800; electronic scale interface $400

Plan details & limits

Business Model
  • Perpetual
Limits
  • Number of accounts

    Unlimited

TrashFlowPlus

USD 3,050 / flat fee / one_timeOne time billing

USD 3,050 / flat fee / one_time

One time billing

Plan details & limits

Business Model
  • Perpetual
Limits
  • Number of accounts

    Unlimited

Technical details

Deployment

Client Channels
  • Desktop app
  • Mobile app
Client OS
  • Platform
    Windows 10
    Minimum version
    21H2
  • Platform
    Windows 11
Delivery Models
  • On premises
  • Cloud (SaaS)

Support

Channels
  • Phone
  • Email
Human Availability
Holidays
Support is available 365 days per year
Weekdays
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Human staffed
Yes

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