Synap

Online exam and assessment platform that lets organisations author question banks, deliver and proctor exams, mark and moderate results, and run courses with certificates.

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Overview

Authors build question banks with 15+ question types and assemble static or dynamic exams with sections, timers and candidate tools. Exams are delivered in the browser to thousands of simultaneous candidates, with optional proctoring and lockdown, then auto-marked or marked on-platform with rubrics and double, blind and moderated marking. Results are analysed per exam and per question, released on a schedule you choose, and can issue branded certificates. Courses and exams can also be launched inside Moodle, Canvas or Blackboard through LTI 1.3. Proctoring is a paid add-on on every plan; SSO, LTI and advanced APIs require the Business plan.
More product details

Product

Awards and recognitions
  • Name
    Best Student Engagement and Assessment Tool
    Year
    2,026
    Organizer
    ETIH Innovation Awards
  • Name
    EdTech Company of the Year (UK)
    Year
    2,026
    Organizer
    ETIH Innovation Awards
Documentation
synap.ac/docs
Solution Kind
Platform

Who it is for

Industries
  • Education
  • Healthcare
Organization Types
  • Business
  • Education

Features

Online Tests

Browser-based delivery with 10,000+ simultaneous starts

Remote, in-person, hybrid and continuous delivery; proctoring is a paid add-on

Categories: Exam

Question Library

Reusable question banks organised by topic, difficulty and tags

CSV question import and export and question cloning

Categories: Exam · Assessment

Quizzes

Practice tests, mocks and low-stakes quizzes with instant feedback

Same question banks reused across practice and exams

Categories: Exam

Assessment Management

Schedule exams as same-day sittings, access windows, relative deadlines or open access

Enrol candidates, grant extra time, lock or revoke attempts and override marks

More details & conditions: Assessment Management

Release results instantly, deferred or on a schedule

Categories: Exam

Automatic Grading

Instantly auto-mark multiple-choice, drag-and-drop, fill-in-the-blank and other objective types

Scores available as soon as an attempt is submitted

Categories: Exam

Time Limits

Time the whole exam, each section or each question

Locked navigation for on-rails timed tasks such as listening and speaking

Categories: Exam

Skills Assessment

Tag questions by topic, skill and difficulty and analyse results by skill

Assess practical skills with spreadsheet, coding and file-upload question types

Categories: Exam · Assessment

Randomization

Dynamic exams generate a different paper per candidate from tagged pools

Randomise section order

Categories: Exam

Course Management

Create, organise and update courses with on-platform authoring tools

Upload existing content including videos, presentations and SCORM (Pro and above)

More details & conditions: Course Management

Assign learning and comment on learner assignments

Categories: Learning Management System

Tests/Assessments

Auto-marked and rubric-marked tests with double, blind and moderated marking

Interactive quizzes inside courses

More details & conditions: Tests/Assessments

Grade boundaries and results release controls

Categories: Learning Management System

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Learner Portal

Learners access courses and study materials at their convenience

Branded subdomain portal; white-labelling and custom domain on Pro and above

Categories: Learning Management System

Certification & Licensing

Automatically email branded certificates to successful candidates

Certificate expiry dates and QR-code verification

More details & conditions: Certification & Licensing

Digital badges and credentialing integrations such as Credly and Accredible

Categories: Learning Management System

Scoring

Auto-mark objective questions with exact, partial or per-blank matching

Weighted, partial and negative scoring

More details & conditions: Scoring

Rubric-based manual marking with grade boundaries

Categories: Assessment

Test/Quiz Creation

Build static or dynamic exams, practice tests and mocks from question banks

Sections, timers and candidate tools per exam

Categories: Assessment

Assessment Management

Schedule assessments as same-day sittings, access windows, relative deadlines or open access

Enrol candidates, grant extra time, lock or revoke attempts and override marks

More details & conditions: Assessment Management

Release results instantly, deferred or on a schedule

Categories: Assessment

Individualized Assessments

Generate a unique dynamic paper per candidate from question pools

Grant extra time and apply access arrangements per candidate

Categories: Assessment

Customizable Questions

15+ question types including hotspot, ranked order, spreadsheet and coding

Rich text, tables, images, equations and audio or video stems

More details & conditions: Customizable Questions

Per-option feedback and custom marks

Categories: Assessment

Progress Reports

Candidate performance reports

User group reports

More details & conditions: Progress Reports

Question and exam statistics including pass rate, discrimination and KR-20

CSV and PDF results export

Categories: Assessment

Workflow details

Authoring
Built in

Categories: Learning Management System

Pricing

Common pricing conditions

Applies to: Standard · Pro · Business

Export included in the plan
Yes
Tax Treatment
Excluded
Trial Available
Yes
Trial Days
14
Trial is free
Yes

Standard

GBP 1,200 / flat fee / yearBilled annually

GBP 1,200 / flat fee / year

Billed annually

Plan details & limits

Business Model
  • Subscription
  • Usage
Limits
  • Included credits

    500/ year

Pro

GBP 3,500 / flat fee / yearBilled annually

GBP 3,500 / flat fee / year

Billed annually

Plan details & limits

Business Model
  • Subscription
  • Usage
Limits
  • Included credits

    500/ year

Business

GBP 8,000 / flat fee / yearBilled annually

GBP 8,000 / flat fee / year

Billed annually

Access in this plan

SSO Protocols
  • SAML

Plan details & limits

Business Model
  • Subscription
  • Usage
Limits
  • Included credits

    1,000/ year

Access & availability

API operations and access

Enrol and manage users and user groups

Push exam results and outcomes to external systems, with webhooks

Create and update questions, exams and assignments (extended API, Business plan)

What you need
  • Paid plan
Limits to check
  • Pro plan: legacy (Org) API for user and result data; Business plan: extended API with full exam lifecycle control.

Technical details

API

Access
Public
Documentation
synap.ac/docs/api
Protocols
  • REST
Outbound webhooks
Yes

Deployment

Browser Support
  • Platform
    All modern browsers
Client Channels
  • Browser
  • Desktop app
  • API
Delivery Models
  • Cloud (SaaS)
Hosting Regions
  • Ireland
  • United States

AI

Customer Data Training
Never by contract

Implementation

Delivery Mode
  • Vendor

Data

Export Formats
  • CSV
  • PDF
Import Formats
  • CSV

Customization

Skill Level
  • No code
  • Developer required
Supported Scopes
  • Branding
  • Fields
  • Roles

Reliability

Uptime SLA Percent
99.9

Security

Access Models
  • Role based
  • Field level
Accessibility Claims
  • Kind
    Self declaration
    Scope
    Platform interface; listed as included in every plan
    Standard
    WCAG 2.1 AA / Section 508
Assurances
  • Kind
    Certification
    Scope
    Information security management system
    Standard
    ISO/IEC 27001
    Standard version
    2022
Encryption At Rest
Yes
Encryption In Transit
Yes
Residency Scope
  • Region
    Ireland (AWS EU West)
    Provider
    AWS
    Data class
    Primary data
  • Region
    US East
    Provider
    AWS
    Data class
    Primary data
    Exceptions
    • Regional data hosting is listed under the Business plan.

Support

Channels
  • Chat
  • Email
  • Knowledge base
Included In Plan
Yes

Reviews

User experiences, moderated before publication. Review policy

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