Signature

Signature is cloud-based travel management software that lets travel agencies, DMCs and tour operators handle bookings, quotations, inventory, suppliers and operations in one platform.

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Overview

Signature gives travel agencies, DMCs and tour operators one cloud platform for the whole booking workflow. Teams capture enquiries, build quotations with live supplier pricing and markups, turn them into FIT or group bookings, and track booking status, passenger lists and rooming lists. Supplier confirmations go out by email or hyperlink, while contracts, allotments and rates are stored centrally. Preloaded inventory covers hotels, excursions, cruises, events, flights, transfers, car rental, trains and tours, with connections to GDS and supplier APIs. Modules include a white-label B2B agent portal, a B2C customer portal, tax and forex handling, approvals and MIS reporting, with role-based access for users.
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Who it is for

Organization Types
  • Business

Product

Solution Kind
Platform

Features

Approval Workflow

Approval management feature with checks and controls for business approval processes

Categories: Travel Management

Online Booking

Online booking through B2B agent portal and B2C customer portal

Booking engine for flights, hotels, cars, tours and transfers

Categories: Travel Management

Booking Management

Booking management with status tracking

Supplier confirmations by email or hyperlink

More details & conditions: Booking Management

Passenger and rooming lists

Categories: Travel Management

Reservations Management

Quotation and reservation management

Operation management for confirmations and assignments

Categories: Travel Management

Multi-Currency

Forex management

Multi-currency support and multi-currency payments

More details & conditions: Multi-Currency

Accounting with forex handling

Categories: Travel Management

Online Booking

Customer portal (B2C) with search autosuggestions, booking flow and booking details with cancellations

Travel booking engine for flights, hotels, cars, tours and transfers

Categories: Reservations

Booking Management

Private (FIT) and group bookings

Booking status tracking (on request, confirmed, cancelled, on hold, failed and others)

More details & conditions: Booking Management

Supplier confirmation by email or hyperlink

Passenger management

Categories: Reservations

Payment Processing

Delivery method: Integration

Payments through integrated PCI DSS compliant payment gateways in multiple currencies

Categories: Reservations

Rate Management

Rate rules for markup and commission management

Quotation markups per service, client segment or market

More details & conditions: Rate Management

Dynamic pricing module

Categories: Reservations

Group Reservations

Group (GIT) bookings with bulk booking and group leader assignment

Naming list and rooming list

More details & conditions: Group Reservations

Group activity planning

Categories: Reservations

Booking Notes

Capture of special requests and medical or assistance information per passenger

Categories: Reservations

Activities Booking

Delivery method: Integration

Preloaded inventory for excursions, events and tours

Things-to-do supplier API integrations

Categories: Reservations

Show all details (19)

Itinerary Creation

Itinerary planner with drag-and-drop arrangement

Itinerary templates inserted into quotes

More details & conditions: Itinerary Creation

Multiple quote versions and quote copying

Categories: Travel Agency

Reservations Management

Reservation management in agent and back-office modules

Supplier confirmations and status updates

Categories: Travel Agency

Payment Processing

Delivery method: Integration

Payment processed through integrated payment gateway

Automated invoice creation

Categories: Travel Agency

Pricing Management

Real-time pricing from live supplier feeds

Quotation repricing when supplier rates change

More details & conditions: Pricing Management

Markup management

Dynamic pricing rules

Categories: Travel Agency

GDS/OTA Integration

Delivery method: Integration

GDS connections for real-time availability and pricing

Supplier API and bed bank integrations

More details & conditions: GDS/OTA Integration

Sabre and Travelport connectors

Categories: Travel Agency

Client Management

Client management feature

CRM capabilities for capturing and analyzing customer data

More details & conditions: Client Management

Enquiry management from multiple channels

Categories: Travel Agency

Booking Management

Booking management across channels from one screen

Automated confirmations, notifications and itineraries

Categories: Travel Agency

Technical details

Deployment

Client Channels
  • Browser
  • Mobile app
Delivery Models
  • Cloud (SaaS)

Implementation

Delivery Mode
  • Vendor

Customization

Supported Scopes
  • Workflows
  • Branding
  • Reports
  • Business rules
  • Roles

Security

Access Models
  • Role based
Assurances
  • Kind
    Certification
    Standard
    ISO 27001
  • Kind
    Certification
    Standard
    SOC 2
  • Kind
    Self declaration
    Standard
    PCI DSS
Encryption At Rest
Yes
Encryption In Transit
Yes

Support

Channels
  • Email
  • Phone

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