Service Center

Service Center is a web-based, all-payer clearinghouse portal where providers and billers verify insurance eligibility, create and submit claims, and track payer acknowledgments and remittances.

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Overview

Providers and billers log in to the web portal to check patient eligibility and benefits, build claims by direct entry or upload print-image, text, NSF or ANSI 837 files (or send them via SFTP), and the clearinghouse converts them to HIPAA 837 for payers. Automated validation runs before submission, acknowledgments and real-time claim status come back, attachments can be sent with claims, and electronic remittance advice shows which claims were paid, adjusted or denied. Payers marked for pre-enrollment require enrollment first, and transactional fees may apply.
More product details

Who it is for

Industries
  • Healthcare

Product

Solution Kind
Application

Features

Claims Tracking

Real-time claim status

Payer acknowledgments

More details & conditions: Claims Tracking

Claim tracking and reports on the website

Categories: Claims Processing

Electronic Claims

Create claims by online direct entry

Upload claim files (ANSI 837, print-image text, NSF) or send via SFTP

More details & conditions: Electronic Claims

Submit claims to payers with acknowledgments

Attach supporting documents electronically

Categories: Claims Processing

EDI

Accepts ANSI 837 claim files

Converts non-HIPAA text and NSF files to ANSI 837 before sending to payers

Limits to check
  • Some payers require pre-enrollment before electronic claims can be sent
More details & conditions: EDI

SFTP file transfer

Categories: Claims Processing

Workflow Automation

Automated data validation before claim submission

Claim creation and workflow in the web portal

More details & conditions: Workflow Automation

Fixing claims on the website

Categories: Claims Processing

Claims Management

Claim creation and workflow

Claim submission, acknowledgments and real-time status

More details & conditions: Claims Management

Claim attachments

Categories: Medical Billing

Insurance Eligibility Verification

Real-time eligibility and benefits verification through a multi-payer portal

Verification before or at patient intake

Categories: Medical Billing · Revenue Cycle Management

Remittance Advice

Electronic remittance advice reporting which claims were paid, adjusted or denied

Categories: Medical Billing

Claims Management

Claim creation and workflow

Claim submission, acknowledgments and real-time status

More details & conditions: Claims Management

Claim attachments

Electronic remittance advice

Categories: Revenue Cycle Management

Payment Collection

Delivery method: Paid add-on

Online patient payment processing as an add-on, with fees handled by Stripe

Categories: Revenue Cycle Management

Pricing

Service CenterFree option

Free

Free

Add On Fees
  • Eligibility & Benefits Verification: first 100 transactions

    USD 10/ month

    Price basis
    flat monthly fee covering the first 100 transactions
  • Eligibility & Benefits Verification: additional transactions

    USD 0.1/ transaction

    Price basis
    per transaction after the first 100 in a month
  • Claim attachments

    USD 0.55/ attachment

    Price basis
    per attachment

Plan details & limits

Business Model
  • Transaction fee

Technical details

Deployment

Client Channels
  • Browser
Delivery Models
  • Cloud (SaaS)

Security

Assurances
  • Standard
    HITRUST
  • Standard
    SOC 2 Type 2
  • Standard
    EHNAC

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