Riskified

Helps online merchants approve more genuine orders and cut fraud losses with real-time decisions, chargeback protection and automated dispute handling.

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Overview

Riskified lets online merchants analyze each order with machine-learning models for a real-time approve or decline recommendation backed by a chargeback guarantee, verify borderline orders with Recover, and automate chargeback disputes with Dispute Resolve. Riskified provides recommendations that the merchant acts on, and PCI-regulated data must not be supplied.
More product details

Product

Documentation
riskified.com/documentation
License Model
Proprietary
Solution Kind
Platform

Who it is for

Organization Types
  • Business

Before you choose

Check before choosing

  • Not intended for deciding consumer eligibility for credit, insurance, employment or government licenses or benefits.
  • PCI-regulated data must not be supplied to the services.

Features

Fraud Detection

Machine-learning fraud detection returning approve or decline decisions with sub-second responses

AI tools explaining the context behind each decision

Categories: Financial Fraud Detection

Payment Fraud Prevention

Real-time approve or decline decisions on ecommerce orders

Performance guarantee covering fraud chargebacks on approved orders

Categories: Financial Fraud Detection

Financial Transaction Approval

Automated real-time approve or decline order decisions

Recover flows verify borderline orders for more control over final decisions

Categories: Financial Fraud Detection

Transaction Monitoring

Machine-learning models analyze hundreds of features per transaction in real time

Categories: Financial Fraud Detection

Payment Fraud Prevention

Real-time approve or decline decisions on ecommerce orders

Performance guarantee covering fraud chargebacks on approved orders

More details & conditions: Payment Fraud Prevention

Support for payment methods such as ACH, open invoices and digital wallets

Categories: Chargeback Management

Transaction Monitoring

Analyzes every order for an instant approve or decline decision

Collects and enriches contextual data about every order

Categories: Chargeback Management

Chargeback Tracking

Automatic collection of chargebacks

Dashboards tracking chargeback and dispute performance with filters and segmentation

Categories: Chargeback Management

Dispute Management

Automatic evidence collection for chargeback disputes

Automated evidence creation and submission

More details & conditions: Dispute Management

Gateway integration retrieving chargebacks and disputes in real time

Categories: Chargeback Management

Response Management

Automated evidence packet compilation and submission

Built-in editor to edit packets and attach files before one-click submission

Categories: Chargeback Management

Case Management

Collects all chargebacks into one platform for viewing and action

Built-in editor for evidence packets

Categories: Chargeback Management

Technical details

API

Access
Partner
Programmatic access
Yes
Documentation
riskified.com/documentation

AI

Action Permissions
  • Action
    Analyzes each order with machine-learning models and returns an approve or decline recommendation in real time; Dispute Resolve compiles and submits chargeback evidence.
    Approval
    The merchant decides whether to accept or decline; evidence packets can be edited and have files attached before one-click submission.
Human Approval
  • Configurable
Output Modalities
  • Text
Use Cases
  • Report generation
  • Risk analysis

Deployment

Delivery Models
  • Cloud (SaaS)

Security

Assurances
  • Standard
    ISO 27001:2013
  • Kind
    Audit report
    Standard
    SOC 2 Type II
DPA Url
security.riskified.com
Deletion Policy Url
riskified.com/terms
Residency Scope
  • Country
    United States
  • Region
    European Union
  • Country
    Israel

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