QBench

QBench is a cloud LIMS that lets labs track samples, tests, batches and reports from receiving to billing, with an integrated quality management module.

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Overview

Labs register orders and samples, run tests and batches on Excel-style worksheets, apply controls and control charts, and generate approved reports and Certificates of Analysis in bulk. Barcode labels follow samples from intake to disposal, and instrument data can be synced in through file parsers or the REST API. A customer portal and inventory management are available from the Growth plan; billing and a quality management module with equipment, issues, CAPA and document control are available from the Advanced plan.
More product details

Product

Awards and recognitions
  • Name
    #1 LIMS on G2's Highest-Rated & Easiest to Use Lists
    Organizer
    G2
Solution Kind
Application

Who it is for

Industries
  • Life sciences
  • Healthcare
Organization Types
  • Business
User Count Range
Unit
users
Minimum
5

Features

Sample Management

Linear and 2D barcode labels and scanning

Track samples from intake through storage to disposal

More details & conditions: Sample Management

Custom fields, sorting and filtering

Integration with barcode or RFID systems

Categories: Laboratory Information Management System

Instrument Management

Store equipment documentation and metadata

Track calibration history and recurring maintenance schedules

What you need
  • Equipment management requires the Advanced plan; file parser instrument integration from Growth
More details & conditions: Instrument Management

Sync instrument data via file parsers or the API

Email alerts for equipment issues

Categories: Laboratory Information Management System

Quality Control

Controls and batches with Excel-formula worksheets

Control charts across several variables

More details & conditions: Quality Control

Product specification pass/fail tracking

Categories: Laboratory Information Management System

Quality Assurance

Track issues, root causes and corrective and preventive actions

Version-controlled SOPs with approvers and acknowledgements

What you need
  • QMS requires the Advanced plan or higher
More details & conditions: Quality Assurance

Audit trail of equipment usage

Categories: Laboratory Information Management System

Compliance Tracking

Automatic data capture into a compliance-ready audit log

Support for ISO 17025, FDA 21 CFR Part 11, HIPAA and CLIA requirements

More details & conditions: Compliance Tracking

Document approvals and acknowledgements

Categories: Laboratory Information Management System

Testing/QA Management

Manage orders, samples, tests, batches and panels

Track product specifications as passing or failing

More details & conditions: Testing/QA Management

Require batches to follow a defined protocol execution order

Categories: Laboratory Information Management System

Document Coding & Control

Store SOPs and documents with version control

Document approvers so only the latest approved version is accessible

What you need
  • Advanced plan or higher
More details & conditions: Document Coding & Control

Require acknowledgement of new document versions

Categories: Quality Management

Quality Control

Controls, control charts and specification pass/fail tracking

General-purpose logs for lab checks such as temperature logs

Categories: Quality Management

Corrective and Preventive Actions (CAPA)

Customize issue categories and resolution types

Assign issues with priority levels and due dates

What you need
  • Advanced plan or higher
More details & conditions: Corrective and Preventive Actions (CAPA)

Custom views and alerts

Track root causes and corrective and preventive actions

Categories: Quality Management

Defect Tracking

Track and resolve issues with priority levels and due dates

Custom issue categories and alerts

What you need
  • Advanced plan or higher

Categories: Quality Management

Workflow details

Devices
  • Name
    Integrated instrument brands
    Description
    Thermo Fisher, Agilent, Shimadzu, BMG LABTECH, Beckman Coulter, Bio-Rad, Siemens, PerkinElmer, Waters, Illumina, Roche, Sciex
  • Name
    Integration method
    Description
    File parsers or the QBench API with bidirectional syncing; plate mapping for molecular instruments

Categories: Laboratory Information Management System

Methods
  • Name
    Control charts
    Description
    Generated across several variables
  • Name
    CAPA
    Description
    Root cause and corrective and preventive action tracking

Categories: Quality Management

Pricing

Common pricing conditions

Applies to: Foundation · Growth · Advanced · Enterprise

Add On Fees
  • Integrations built and managed by QBench

    USD 1,500

    Price basis
    Starting at, per year
Export included in the plan
Yes
One Time Fees
  • Training

    USD 5,000

    Price basis
    Training $5,000 to $10,000, billed upfront

Foundation

USD 16,500 / flat fee / year

USD 16,500 / flat fee / year

Minimum quantity: 5

Plan details & limits

Business Model
  • Subscription
Limits
  • Automation runs

    50runs per user/ day

Growth

USD 19,500 / flat fee / year

USD 19,500 / flat fee / year

Minimum quantity: 5

Plan details & limits

Business Model
  • Subscription
Limits
  • API calls

    300calls/ minute

  • Customer portal end users

    1,000end users

Advanced

USD 25,500 / flat fee / year

USD 25,500 / flat fee / year

Minimum quantity: 5

Plan details & limits

Business Model
  • Subscription

Enterprise

Contact vendor

Contact vendor

Minimum quantity: 50

Plan details & limits

Business Model
  • Subscription

Technical details

API

API access conditions
  • REST API access is included from the Growth plan, at 300 calls per minute.
Programmatic access
Yes
Protocols
  • REST
Outbound webhooks
Yes

Implementation

Delivery Mode
  • Vendor

Deployment

Delivery Models
  • Cloud (SaaS)

Data

Export Formats
  • Excel workbook
  • PDF
Import Formats
  • Excel workbook

Customization

Skill Level
  • No code
Supported Scopes
  • Fields
  • Reports
  • Roles
  • Workflows

Security

Access Models
  • Role based
Assurances
  • Kind
    Audit report
    Standard
    SOC 2 Type II
  • Kind
    Self declaration
    Standard
    HIPAA
  • Kind
    Self declaration
    Standard
    ISO 17025 (supported accreditation requirements)
  • Kind
    Self declaration
    Standard
    FDA 21 CFR Part 11 (supporting controls)
Encryption In Transit
Yes

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