Prism POS

Prism POS by Microworks is a restaurant point-of-sale system that handles table service, split checks, integrated card payments, delivery dispatch and web ordering for restaurants and pizzerias.

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Overview

Prism POS replaces the cash register and time clock in restaurants, pizzerias and delivery operations. Staff open and manage checks on customizable table layouts, split a check by touching items, and settle each check with integrated card processing, multiple tenders and tips. Gift cards and loyalty rewards run inside the POS, and reports cover sales, inventory and food cost, cash control and employees. The RapidRun driver app with delivery routing, the Prism Notification Service for SMS updates, and the WebOrder online ordering module send web orders straight into the store POS, where they fire kitchen printers. Integrated card processing requires Prism V8.1 or Prism Cloud.
More product details

Product

Demo Url
microworks.com/demo.htm
Documentation
help.microworks.com/webhelp/prism.htm
Solution Kind
Suite

Who it is for

Organization Types
  • Business

Images

Features

Table Management

Customizable table layouts for single or multiple sections

Real-time table status: server, guests, open checks, time in/out, food and beverage totals

More details & conditions: Table Management

Bar checks transferable to tables in other sections

Categories: Restaurant Management

Kitchen/Menu Management

Menu and modifier customization

Kitchen printers fire on orders

More details & conditions: Kitchen/Menu Management

Recipe cost management and menu detail reports

Categories: Restaurant Management

Online Ordering

WebOrder desktop and mobile ordering integrated with the store POS

Pick-up, curbside, contactless and delivery ordering options

Categories: Restaurant Management

Order Management

Orders listed oldest first with sectors for multi-order runs

Driver assignment and order routing

More details & conditions: Order Management

Web orders land in the POS ordering stations

Categories: Restaurant Management

Sales Reports

Daily, weekly and monthly sales recaps and key indicators

Server ticket, server mix and average ticket reports

Categories: Restaurant Management

Point of Sale (POS)

Table service, bar and takeout ordering

Split checks and integrated card settlement

Categories: Restaurant Management

Loyalty Program

Customer loyalty or rewards program with points and special discounts

Gift card and loyalty setups for single and multi-store operators

Categories: Restaurant Management

Order Tracking

Real-time table and order status

Driver location view and customer SMS order-status notifications

Categories: Restaurant Management

Online Ordering

Branded online ordering portal for desktop, iPhone and Android

Favorite order recall, new order creation and customer registration

More details & conditions: Online Ordering

Orders placed immediately or queued for later pick-up or delivery

Categories: Online Ordering

Online Payments

Customers pre-pay online by credit card

Pick up and pay, pre-pay and pick up, pre-pay and delivery, and pay-at-the-door options

Categories: Online Ordering

Order Management

Web orders fire kitchen printers and show on makeline, driver and ordering stations

Queued orders for later pick-up or delivery

More details & conditions: Order Management

SMS notifications when an order is confirmed, ready, out for delivery or delivered

Categories: Online Ordering

Payment Processing

Single shared credit card batch between web orders and store POS

Online and card-present transactions through one integrated solution

Limits to check
  • Requires Prism V8.1 or Prism Cloud and the integrated processing platform

Categories: Online Ordering

Show all details (22)

Loyalty Program

Gift cards that customers can buy and redeem online

Loyalty points and rewards run in the POS

Limits to check
  • Online gift card purchase and redemption is described for the gift card program; loyalty is described as integrated in the POS

Categories: Online Ordering

Restaurant POS

Web orders transfer automatically to the store POS and trigger the same events as in-store orders

Store menu and pricing rules reused by WebOrder

Categories: Online Ordering

Delivery Management

Driver dispatch and routing with list or map view

RapidRun driver app on Android and iOS with turn-by-turn directions

More details & conditions: Delivery Management

Real-time driver location and customer delivery notification

Integration with third-party delivery apps such as GrubHub, UberEats, DoorDash and Postmates

Categories: Online Ordering

Menu Builder

WebOrder uses the store-side menu setup, include lists and advanced pricing

Modifier selections validated and additional toppings charged

Limits to check
  • Menu is configured in the store POS; a separate web menu builder is not described

Categories: Online Ordering

Sales Reports

Profit and loss reports such as daily sales recap and income statement

Product mix, cash control, transaction detail and employee reports

More details & conditions: Sales Reports

View by location or all units combined; out-of-the-box and custom reports

Categories: Point of Sale

Point of Sale (POS)

Customizable table layouts and order creation by touching tables

Single and split checks, multiple tenders and tips

More details & conditions: Point of Sale (POS)

Replaces the cash register and time clock

Categories: Point of Sale

Loyalty Program

Loyalty points accumulated at any store location with redemption monitored and validated

Special discounts and personalized rewards integrated in the POS

Categories: Point of Sale

Payment Processing

Integrated card authorization with multiple tenders and tips per check

Apple Pay, Google Wallet, tap-to-pay and chip card payments

Limits to check
  • Must be running Prism V8.1 or Prism Cloud and using the integrated processing platform
More details & conditions: Payment Processing

Tokenization and point-to-point encryption

Categories: Point of Sale

Customer Accounts

Optional Caller ID customer link

Customer registration through WebOrder

Limits to check
  • Caller ID customer link is listed as an integrated add-on feature
More details & conditions: Customer Accounts

Gift and loyalty account tracking

Categories: Point of Sale

Gift Card Management

Customized gift cards and gift certificates

Local storage for single stores or web-based account database for multi-store and franchise redemption

Categories: Point of Sale

Technical details

Deployment

Client Channels
  • Browser
  • Mobile app

Support

Channels
  • Email
  • Phone
  • Ticket

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