Planning Center

Church management suite that connects people records, groups, events, worship planning and giving so church staff and volunteers can coordinate ministry from one database.

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Overview

Planning Center is a modular church management suite. People keeps a free membership database with custom fields, lists, workflows and automations. Groups manages small groups with attendance tracking and chat. Services plans the order of service, songs and volunteer schedules, and Music Stand adds annotated sheet music for musicians. Giving accepts online, ACH, text and in-person gifts with fund, pledge and statement reporting. Church Center gives congregants a free app and website to give, join groups, sign up for events and check in. Most modules are priced by usage tier, and processing fees apply to online payments.
More product details

Product

License Model
Proprietary
Solution Kind
Suite

Who it is for

Organization Types
  • Nonprofit

Features

Membership Management

Membership database with custom profile fields

Lists with rule-based criteria

More details & conditions: Membership Management

Follow-up workflows and automations

CSV import and duplicate merge

Categories: Church Management

Member Directory

Church-wide member directory in Church Center where people update profiles and view other members

Categories: Church Management

Donation Management

Giving module with funds, pledge campaigns, recurring gifts, donor reports and statements

Categories: Church Management

Small Group Management

Create groups and group types

Group sign-ups

More details & conditions: Small Group Management

Attendance tracking

Group chat and announcements

Confidential groups

Engagement reports

Categories: Church Management

Member Portal

Free Church Center app and website where people give, join groups, sign up for events, view volunteer schedules and chat

Categories: Church Management

Member Communication

Send email to lists

Send text messages (credits purchased separately)

More details & conditions: Member Communication

Church Center announcements and push notifications

Categories: Church Management

Online Giving

Online giving via card, ACH, Apple/Google Pay and text-to-give

Guest giving without login

More details & conditions: Online Giving

Embeddable giving form

Categories: Church Management

Volunteer Management

Volunteer teams and positions

Auto-scheduling by last-served date, preferences and blockout dates

More details & conditions: Volunteer Management

Reminder emails

Volunteer availability and sign-up sheets

Categories: Church Management

Donor Management

Donor records linked to People

Donor reports for new or recurring givers

More details & conditions: Donor Management

In-kind donation tracking

Categories: Donation Management

Donation Tracking

Reports by donor, fund, campus, pledge campaign and payout

Donation history synced into People

Categories: Donation Management

Online Giving

Online donations by card and ACH processed through Stripe

Donor-covered fees option in the United States

Categories: Donation Management

Recurring Giving

Recurring donations managed by donors in Church Center

Recurring donation forecasting

More details & conditions: Recurring Giving

Automatic card updates

Categories: Donation Management

Show all details (19)

Mobile Giving

Giving in the Church Center mobile app

Apple/Google Pay

More details & conditions: Mobile Giving

Text-to-give with a toll-free number add-on

Categories: Donation Management

Receipt Management

Giving statements sent digitally or by mail, joint or individual

Donor self-service statements in Church Center

Categories: Donation Management

Event Management

Online event signups with payments

Room and resource booking

More details & conditions: Event Management

Event check-in with label printing

Categories: Donation Management

Campaign Management

Pledge campaigns with progress tracking against goals

Fund setup and management

Categories: Donation Management

Media Library

Media library storing images, documents and videos for future services

Categories: Worship

Multimedia Support

Attach media files and documents to service items

Mobile media player for audio and video rehearsal

Limits to check
  • Services and Music Stand run on iOS and Android devices and are not compatible with Windows devices
More details & conditions: Multimedia Support

Music Stand for annotated sheet music

Categories: Worship

Worship Planning

Order of service with songs, sermon, announcements

Plan templates

More details & conditions: Worship Planning

Service times and plan notes

Shared plans

Transposable song keys and arrangements

Automatic CCLI reporting

Categories: Worship

Workflow details

Engagement
  • Email
  • SMS
  • Volunteer scheduling
  • Event sign-ups
  • Membership workflows
  • Check-in
  • Church Center push notifications

Categories: Church Management · Donation Management

Technical details

API

Access
Public
Programmatic access
Yes
Documentation
planningcenter.com/developers

Deployment

Client Channels
  • Browser
  • Mobile app
  • API
Delivery Models
  • Cloud (SaaS)

Data

Export Formats
  • CSV
Import Formats
  • CSV

Customization

Supported Scopes
  • Fields
  • Reports
  • Branding
  • Workflows

Security

Access Models
  • Role based
Assurances
  • Kind
    Audit report
    Issuer
    Johanson Group
    Standard
    SOC 2 Type 2
  • Standard
    PCI DSS Level 1 merchant
Encryption At Rest
Yes
Encryption In Transit
Yes

Support

Channels
  • Email
  • Knowledge base
  • Community
Response SLA
  • Clock
    Business time
    Target minutes
    60
Training Formats
  • Documentation
  • Video

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