KnowBe4 Security Awareness Training

Helps organizations reduce employee-driven phishing and social-engineering risk by combining security training, phishing and vishing simulations and real-time coaching, with AI agents automating program management.

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Overview

Admins train employees with a library of security content, test them with AI-personalized phishing and vishing simulations, and reinforce behavior with real-time coaching in Slack, Google Chat and Microsoft Teams. Risk Scores and 60+ built-in reports show progress by user, group and organization. Pricing is per seat on a 3-year term, SAT Foundation has a limited number of Smart Groups, and multi-tenant consoles add fees per extra tenant.
More product details

Product

Awards and recognitions
  • Name
    Honors for The Inside Man and Chameleon series
    Organizer
    Telly Awards and NYX Video Awards
  • Name
    Grand Winner, The Inside Man Season 7
    Year
    2,025
    Organizer
    NYX Awards
Demo Url
knowbe4.com/products/security-awareness-training-demo
Solution Kind
Application

Who it is for

Roles
  • Administrators
User Count Range
Unit
seats
Basis
Published per-seat pricing bands; 1001+ seats by quote
Maximum
1,000
Minimum
25

Features

Learning Management

Delivery method: Integration

Upload and manage own training content

Download SCORM 1.2, SCORM 2004 4th Edition and MP4 files for third-party LMSs

More details & conditions: Learning Management

Multilingual SCORM packages

Workday learning-management integration

Simulated Threat Attacks

Unlimited simulated phishing tests with all templates

AI-selected phishing templates per user

More details & conditions: Simulated Threat Attacks

Simulated vishing

Callback phishing

USB drive test

Physical QR code test

Phishing reply tracking

Social Engineering Indicators

Phish Alert Button reporting

Training Management

Automated Security Awareness Program

Automated training campaigns with reminders

More details & conditions: Training Management

Smart Groups

Content Manager settings for passing score, branded themes, test-out and skip prevention

Learning paths

Training notifications in Teams, Slack, Google Chat and email

Self-paced Learning

Learner App for smartphones and tablets

AI-recommended optional learning

More details & conditions: Self-paced Learning

Test-out and skip-prevention settings

5-minute micro modules

Interactive Content

Interactive training modules

Trivia games with instant feedback

More details & conditions: Interactive Content

Animated courses and videos

Custom interactive training generated from prompts or policies

Content Library

Foundation library of 200+ content pieces

Advanced library of 1000+ pieces including The Inside Man series, games, videos, posters and newsletters

More details & conditions: Content Library

Localization in 47+ languages and AI translation in 51+

AI search, recommendations and learning paths in the ModStore

Monthly catalog updates

Interactive Learning

Interactive modules and games with instant feedback

Phishing and vishing practice simulations

More details & conditions: Interactive Learning

Real-Time Coaching SecurityTips at the moment of risky behavior

Progress Tracking

Dynamic Risk Score per user rolled up to group, department and organization

Training completion and phishing pass-rate tracking over time

More details & conditions: Progress Tracking

60+ built-in reports and executive reports

Industry benchmarking

Pricing

Common pricing conditions

Applies to: SAT Foundation · SAT Advanced

Add On Fees
  • Third-Party Integrations add-on for Real-Time Coaching: per seat per month, 3-year term; 101-500 seats, 501-1000 seats $1.10, 1001+ by quote

    USD 1.2

  • Compliance Plus add-on: per seat per month, 3-year term; 101-500 seats, 501-1000 seats $0.82, 1001+ by quote

    USD 0.93

  • KnowBe4 Student Edition add-on: per seat per month, 3-year term; 101-1000 seats, 1001+ by quote

    USD 0.17

  • PhishER Plus add-on: per seat per month, 3-year term; 101-500 seats, 501-1000 seats $1.15, 1001+ by quote

    USD 1.5

Commitment Months
36
Tax Treatment
Excluded

SAT Foundation

USD 2.4 / seat / month

USD 2.4 / seat / month

Minimum quantity: 25

Price Tiers
  • Unit price
    Amount
    2.4
    Currency
    USD
    Lower bound
    25
    Upper bound
    50
  • Unit price
    Amount
    2.13
    Currency
    USD
    Lower bound
    51
    Upper bound
    100
  • Unit price
    Amount
    1.97
    Currency
    USD
    Lower bound
    101
    Upper bound
    250
  • Unit price
    Amount
    1.8
    Currency
    USD
    Lower bound
    251
    Upper bound
    500
  • Unit price
    Amount
    1.63
    Currency
    USD
    Lower bound
    501
    Upper bound
    1,000
  • Unit price
    Not publicly disclosed
    Lower bound
    1,001

Plan details & limits

Business Model
  • Subscription
Limits
  • Metric
    Smart Groups
    Unlimited
    No
    Conditions
    Limited number of Smart Groups

SAT Advanced

USD 3.75 / seat / month

USD 3.75 / seat / month

Minimum quantity: 25

Price Tiers
  • Unit price
    Amount
    3.75
    Currency
    USD
    Lower bound
    25
    Upper bound
    50
  • Unit price
    Amount
    3.4
    Currency
    USD
    Lower bound
    51
    Upper bound
    100
  • Unit price
    Amount
    3.19
    Currency
    USD
    Lower bound
    101
    Upper bound
    250
  • Unit price
    Amount
    2.96
    Currency
    USD
    Lower bound
    251
    Upper bound
    500
  • Unit price
    Amount
    2.79
    Currency
    USD
    Lower bound
    501
    Upper bound
    1,000
  • Unit price
    Not publicly disclosed
    Lower bound
    1,001

Plan details & limits

Business Model
  • Subscription
Limits
  • Smart Groups

    Unlimited

Access & availability

API operations and access

Reporting API: build custom reports and dashboards in other business systems

Graph API: authenticate API calls and requests to the SAT product

User Event API: send security events from external sources to the console to enhance risk scores and tailor campaigns

Webhook API: transfer training and phishing data to other applications in real time

Technical details

Deployment

Client Channels
  • Browser
  • Mobile app
  • API
Delivery Models
  • Cloud (SaaS)

Languages & regions

Content Languages
  • ar
  • zh-Hant
  • zh-Hans
  • cs
  • da
  • nl
  • en-AU
  • en-GB
  • en-US
  • fi
  • fr
  • fr-CA
  • de
  • he
  • hi
  • hu
  • id
  • it
  • ja
  • ko
  • ms
  • no
  • pl
  • pt-BR
  • pt-PT
  • ro
  • ru
  • es-ES
  • es-419
  • sv
  • th
  • tr
  • uk
  • vi
  • az
  • bs
  • ca
  • is
  • tl
Support Languages
  • zh-yue
  • zh-cmn
  • en
  • de
  • ja
  • pt-BR
  • es-419
UI Languages
  • ar
  • zh-Hant
  • zh-Hans
  • cs
  • da
  • nl
  • en-AU
  • en-GB
  • en-US
  • fi
  • fr
  • fr-CA
  • de
  • he
  • hi
  • hu
  • id
  • it
  • ja
  • ko
  • ms
  • no
  • pl
  • pt-BR
  • pt-PT
  • ro
  • ru
  • es-ES
  • es-419
  • sv
  • th
  • tr
  • uk
  • vi

AI

Customer Knowledge
  • Uploads
Input Modalities
  • Text
Output Modalities
  • Text
  • Video
Use Cases
  • AI content generation
  • Translation

Customization

Supported Scopes
  • Branding
  • Reports

API

Outbound webhooks
Yes

Security

Access Models
  • Role based
Accessibility Claims
  • Kind
    Self declaration
    Scope
    KnowBe4 Studios training content, tested with experts with disabilities for screen reader support, keyboard navigation and captions
    Standard
    WCAG Universal Design standards
Assurances
  • Kind
    Audit report
    Standard
    SOC 2 Type 2
  • Kind
    Attestation
    Standard
    FedRAMP Moderate ATO (KSAT + PhishER)
    Issued on
    Nov 14, 2023
  • Kind
    Certification
    Standard
    ISO/IEC 27001:2022
  • Kind
    Certification
    Standard
    ISO/IEC 27701:2019
  • Kind
    Certification
    Standard
    ISO/IEC 27017:2015
  • Kind
    Certification
    Standard
    ISO/IEC 27018:2019
  • Kind
    Certification
    Standard
    ISO/IEC 42001:2023
  • Kind
    Certification
    Standard
    Cyber Essentials
DPA Url
knowbe4.com/legal/global-data-processing-addendum
Encryption At Rest
Yes
Encryption In Transit
Yes
Key Management
  • Provider managed
Provisioning
  • SCIM
  • Directory synchronization
SSO Protocols
  • SAML

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