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Community Phone

Cellular-based home and business phone service that lets people and small businesses keep their phone and number without internet or a technician.

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By Community Phone

communityphone.org

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Overview

Plug the Community Phone Base into power and your existing corded or cordless phone to get a home or business line over the cellular network, with no internet, wiring or technician needed. Calls keep working for up to 26 hours on the built-in battery during a power outage, existing numbers are transferred for free, and spam calls are blocked automatically. Business plans add voicemail transcription, advanced call routing with rollover ring, a dial menu, live transfer and a dashboard and mobile app; service is available in all 50 US states subject to address coverage.
More product details

Product

Awards and recognitions
  • Name
    Best Home Phone Service Provider of 2026
    Year
    2,026
    Category
    Home phone service
    Organizer
    Forbes
Documentation
communityphone.org/faq
License Model
Proprietary
Solution Kind
Managed service

Who it is for

Organization Types
  • Business
  • Individual

Before you choose

Check before choosing

  • Service depends on cellular coverage at the service address; coverage is confirmed before purchase.
  • International calling is not included by default and can be added for $2.50 per month; roaming outside the United States costs extra.
  • Each separate business location needs its own Base and phone number.
  • The optional AI call recording service is not intended for payment card data or protected health information (HIPAA).

Features

IVR

Dial menu on Business Team and Business Plus

VoIP Connection

Not included
  • Internet-based VoIP connection; the Base uses the cellular network instead of the internet

Call Recording

Record inbound and outbound calls including voicemails

AI transcripts, summaries and analysis of recorded calls

What you need
  • Optional service for business customers who opt in to the supplemental terms
  • Customer must obtain legally required recording consents

Call Routing

Ring multiple numbers at once

Roll over to other numbers when the first is unanswered

More details & conditions: Call Routing

Advanced call routing on Business plans

Call forwarding to a mobile phone on Home Premium

Call Transfer

Live transfer on Business Team and Business Plus

Voice Mail

Voicemail with transcriptions on Business plans

Read voicemail-to-text in the mobile app

More details & conditions: Voice Mail

Check voicemail in the mobile app (Home Premium)

Workflow details

Numbers
  • Number porting

    Free transfer of an existing number; the existing phone keeps working during the transfer

    United States
  • Additional virtual line

    One free additional virtual line

    Business Plus
Recording
  • Optional Call Recording Service

    Records inbound and outbound calls and voicemails

    Business customers who opt in
    Conditions
    • Customer is responsible for recording-consent compliance
    • Not for payment card or HIPAA protected health information
Workflow boundary and exception handling
  • Built-in battery keeps the Base working up to 26 hours during a power outage
  • Service uses the cellular network, so an internet outage does not take calls down
  • Incoming calls can roll over to other numbers when the first is unanswered

Pricing

Common pricing conditions

Applies to: Business Plus · Business Solo · Business Team · Home · Home Premium

Cancellation Policy Url
communityphone.org/terms-conditions
Commitment Months
0
Market Countries
  • United States
Renewal Policy
No contract; cancel anytime. Plans are prepaid and stay active until the end of the paid billing period, with no refund for unused time. The price is locked for three years.
Tax Treatment
Excluded

Business Plus

Billed monthly

One Time Fees
  • Name
    Community Phone Base (one-time)
    Price
    Amount
    198
    Trigger
    Charged once at signup for the Base hardware

Plan details & limits

Business Model
  • Subscription

Business Solo

Billed monthly

One Time Fees
  • Name
    Community Phone Base (one-time)
    Price
    Amount
    99
    Trigger
    Charged once at signup for the Base hardware

Plan details & limits

Business Model
  • Subscription

Business Team

Billed monthly

One Time Fees
  • Name
    Community Phone Base (one-time)
    Price
    Amount
    99
    Trigger
    Charged once at signup for the Base hardware

Plan details & limits

Business Model
  • Subscription

Home

Billed monthly

One Time Fees
  • Name
    Community Phone Base (one-time)
    Price
    Amount
    99
    Trigger
    Charged once at signup for the Base hardware

Plan details & limits

Business Model
  • Subscription

Home Premium

Billed monthly

One Time Fees
  • Name
    Community Phone Base (one-time)
    Price
    Amount
    99
    Trigger
    Charged once at signup for the Base hardware

Plan details & limits

Business Model
  • Subscription

Technical details

AI

AI usage conditions
Usage conditions
  • Optional business call recording uses AI to produce transcripts, summaries and analysis of recorded calls; outputs may be inaccurate and need human review where appropriate.
  • Outputs must not be the sole or substantial factor in consequential decisions about consumers such as employment, lending, housing, insurance, healthcare or legal services.
  • The customer is responsible for obtaining required recording consents and must not use the service for payment card data or HIPAA-protected health information.
Input Modalities
  • Audio
Output Modalities
  • Text
Output Rights Url
communityphone.org/terms-conditions
Use Cases
  • Text summarization

Deployment

Client Channels
  • Browser
  • Mobile app
Delivery Models
  • Cloud (SaaS)

Implementation

Delivery Mode
  • Self service
Typical Duration
Unit
Days
Scope
Transfer of an existing phone number to Community Phone
Maximum
7
Minimum
5
Estimate kind
Vendor estimate

Languages & regions

Sales Countries
  • United States
Service Countries
  • United States

Support

Channels
  • Phone
  • Chat
  • Email
Included In Plan
Yes

Reviews

User experiences, moderated before publication. Review policy

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