Alchemer

Customer feedback platform connecting surveys, digital feedback, analytics and action workflows.

By Alchemer

Reputation Management

alchemer.com

Overview

Alchemer gathers customer feedback from surveys, in-app experiences, websites, reviews and social channels. Feedback can trigger workflows and connect to business systems through prebuilt integrations. Analytics surface themes and sentiment; configurable human oversight and audit trails accompany AI features. The vendor offers customer support and success assistance.

More product details

Vendor · Alchemer

Website Url: alchemer.com

Features

Survey

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Survey Builder

Partial support

What you can do: Design and launch surveys.

Multi-Channel Distribution

Partial support

What you can do: Collect feedback on multiple digital channels.

Data Analysis Tools

Partial support

What you can do: Analyze feedback themes and sentiment.

Reputation Management

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Response Management

Partial support

What you can do: Route feedback and trigger responses.

Sentiment Analysis

Partial support

What you can do: Surface sentiment across reviews and feedback.

Pricing

Collaborator

USD 55 / user / month

Billed monthly

Professional

USD 165 / user / month

Billed monthly

Full Access

USD 275 / user / month

Billed monthly

Business Platform

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Support

Included In Plan: Yes

Reviews

Independent experiences, reviewed before publication.

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