Advantage

Advantage is a managed SaaS platform that lets publishers, subscription businesses and membership organizations run subscriptions, memberships, orders, billing and customer service in one system.

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By AdvantageCS

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Overview

Advantage handles the full customer lifecycle in a single integrated platform: configure products, pricing and promotions, take and renew orders for print, digital and bundled offers, bill customers through card, direct-debit and digital-wallet integrations, and serve them through customer service tools. Membership organizations can add member portals and directories, chapters, dues allocation and event management. An open API and workflow events connect it to CRM, accounting/ERP, payment, tax, marketing and single-sign-on systems. Advantage is delivered as a managed cloud service by AdvantageCS in two editions, Essentials and Enterprise; pricing is customized per organization.

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Who it is for

Organization Types: Business
Nonprofit

Product

Solution Kind: Platform

Features

Recurring/Subscription Billing

Auto-renew and recurring billing via credit cards, direct debit and digital wallets

Autocharge and gracing

Categories: Subscription Management

Subscription Plan Management

Pricing by issue, term, geography and currency

Step-up pricing

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Bundling of print and digital products

Introductory offers and promotions

Categories: Subscription Management

Subscription Management

Subscriber lifecycle management with renewal paths

Upgrades, downgrades and suspensions

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Gift and group subscriptions

Print and digital subscription synchronization

Categories: Subscription Management

Cancellation Management

Cancellations and suspensions

Save-the-cancel flexibility

Categories: Subscription Management

Dunning Management

Delivery method: Integration

Gracing

Payment recovery connector for Revaly

Categories: Subscription Management

Multi-Currency

Multiple currencies

Pricing by currency

More details & conditions

International subscription support

Categories: Subscription Management

Invoice Creation

Automated invoicing

Pro forma invoices for pre-publication orders

Categories: Billing and Invoicing

Invoice Processing

Automated invoicing

Payment processing

More details & conditions

Receivables management

Categories: Billing and Invoicing

Tax Calculation

Delivery method: Integration

Tax connectors for Avalara, OneSource, Sovos and TaxJar

International taxation support for journals

Categories: Billing and Invoicing

Recurring/Subscription Billing

Auto-renew and recurring billing via credit cards, direct debit and digital wallets

Autocharge and gracing

More details & conditions

Flexible price-per-issue billing

Categories: Billing and Invoicing

Member Directory

Member portal and directory

Categories: Membership Management

Member Portal

Membership portal for member needs

Member portal and directory

Categories: Membership Management

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Member Types

Multi-tiered membership models

Group memberships

More details & conditions

Chapter management

Categories: Membership Management

Membership Renewals

Subscription and membership renewal campaigns

Flexible renewal policies

Categories: Membership Management

Event Management

Events and conference management

Categories: Membership Management

Dues Management

Dues allocation flexibility

Categories: Membership Management

Workflow details

Models

subscription
Pay-per-view
Standing orders
Continuity programs

Categories: Subscription Management · Billing and Invoicing

Collections

Payment recovery integration

Categories: Subscription Management · Billing and Invoicing

Contributions

Name
Individual and recurring giving
Description
Supported for membership organizations through Members Advantage.

Categories: Membership Management

Engagement

Member portal
Membership application workflow
Member engagement tracking

Categories: Membership Management

Technical details

API

Programmatic access: Yes
Outbound webhooks: Yes

Deployment

Client Channels: Browser
API
Delivery Models: Cloud (SaaS)

Implementation

Delivery Mode: Vendor

Editions · Advantage Essentials

Edition name: Advantage Essentials
Edition scope: Standardized subset of core Advantage functionality for mid-sized media and publishing companies: subscription and product management, pricing, billing, payments, customer service, fulfillment and distribution. Fully managed SaaS with quarterly updates and a standardized, vendor-led implementation.

Editions · Advantage Enterprise

Edition name: Advantage Enterprise
Edition scope: Full Advantage feature set for enterprise and multinational subscription organizations, with advanced configuration, custom workflows and wide integrations. Managed SaaS with annual feature updates, a preview environment for validating each release and tailored implementations.

Security

Assurances

Kind
Audit report
Standard
SOC 2 Type 2
Kind
Certification
Standard
PA-DSS

Support

Channels: Knowledge base
Training Formats: Documentation
Video
Webinar

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Advantage

Overview

Who it is for

Product

Features

Recurring/Subscription Billing

Subscription Plan Management

Subscription Management

Cancellation Management

Dunning Management

Multi-Currency

Invoice Creation

Invoice Processing

Tax Calculation

Recurring/Subscription Billing

Member Directory

Member Portal

Member Types

Membership Renewals

Event Management

Dues Management

Workflow details

Technical details

API

Deployment

Implementation

Editions · Advantage Essentials

Editions · Advantage Enterprise

Security

Support

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