ActiveCampaign

ActiveCampaign is a cloud platform for small and mid-sized teams that combines email marketing, marketing automation and a sales CRM to run personalized campaigns and track deals in one place.

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Overview

Build email campaigns with a drag-and-drop designer or the AI Campaign Builder, automate multi-step journeys with triggers, splits and conditions, segment contacts by behavior and data, and manage deals in sales pipelines. Plans (Starter, Plus, Pro, Enterprise) scale with contact count; SMS, WhatsApp, Pipelines and Sales Engagement CRM are paid add-ons, and some features depend on the plan.
More product details

Product

Demo Url
activecampaign.com/demo
Solution Kind
Platform

Who it is for

Organization Types
  • Business
  • Nonprofit

Features

Email Campaign Management

Send email campaigns and newsletters, scheduled, RSS-triggered or date-based

Create a campaign draft from a single prompt with the AI Campaign Builder

Categories: Email Marketing

Dynamic Content

Show different copy or media to each contact with dynamic content blocks; conditional content versions start on Pro

Categories: Email Marketing

WYSIWYG Editor

Design emails in a drag-and-drop designer for plain text and HTML

Categories: Email Marketing

Email Tracking

Track email opens on HTML campaigns and clicks with link tracking, with campaign reporting

Categories: Email Marketing

Template Management

Start from 250+ pre-built email templates

Reuse content with the content manager and auto-responder and reply templates

Categories: Email Marketing

Sales Pipeline Management

Delivery method: Paid add-on

Track opportunities in customizable visual sales pipelines with deal and account records

Assign deals to team members automatically with sales routing rules

What you need
  • Requires the Pipelines enhanced CRM add-on on the Plus, Pro or Enterprise plan

Categories: Customer Relationship Management

Contact Management

Store contact profiles with custom fields, tags and lists

View contacts and update deals, tasks and notes from Gmail or Outlook with the Chrome extension or Outlook add-in

Categories: Customer Relationship Management

Segmentation

Group contacts, organizations and deals with lists, tags and custom fields

Build and save segments from behavior, location and purchase data

Categories: Customer Relationship Management

Lead Capture

Capture leads with forms on any page and route them into automations

Starter includes standard and inline forms only; landing pages and site messages start on Plus

Categories: Customer Relationship Management

Marketing Automation

Build multi-step automations with multiple triggers, split paths and conditional actions

Start from 950+ automation recipes or the AI-powered automation builder

More details & conditions: Marketing Automation

Starter allows 5 actions per automation; Plus, Pro and Enterprise allow unlimited actions

Categories: Marketing Automation

Campaign Management

Coordinate campaigns across email, SMS, WhatsApp, social and web channels; cross-channel starts on Plus and SMS and WhatsApp are add-ons

Set business goals and track progress with next-step recommendations

Categories: Marketing Automation

Show all details (15)

Segmentation

Create segments from behavior, preferences and purchase history, with AI-suggested segments

Categories: Marketing Automation

Campaign Analytics

Report on campaign, automation and contact performance

Track conversions and revenue attribution on Pro and Enterprise

Categories: Marketing Automation

A/B Testing

Test email variations with split testing, up to 5 variations at once

Pro and Enterprise can A/B test automations as well as emails; Starter and Plus test emails only

Categories: Marketing Automation

Pricing

Enterprise

Access in this plan

Custom Objects
Yes

Plan details & limits

Business Model
  • Subscription
Limits
  • Email sends per month, as a multiple of the contact limit

    15

  • Included user seats

    5

Plus

Plan details & limits

Business Model
  • Subscription
Limits
  • Email sends per month, as a multiple of the contact limit

    10

  • Included user seats

    1

Pro

Plan details & limits

Business Model
  • Subscription
Limits
  • Email sends per month, as a multiple of the contact limit

    12

  • Included user seats

    3

Starter

Plan details & limits

Business Model
  • Subscription
Limits
  • Email sends per month, as a multiple of the contact limit

    10

  • Included user seats

    1

Technical details

AI

AI usage conditions
Usage unit
Credits
Usage conditions
  • Every plan includes 500 AI credits; more credits can be added at checkout or from the account.
  • Credits are used for actions outside core AI capabilities, such as generating images or sending translated email campaigns; core capabilities such as creating campaigns, automations and reports keep working when credits run out.
Output Modalities
  • Text
  • Image
Use Cases
  • AI content generation
  • Image generation
  • Translation

API

Programmatic access
Yes
Outbound webhooks
Yes

Deployment

Client Channels
  • Browser
  • Mobile app
  • API
Delivery Models
  • Cloud (SaaS)

Implementation

Delivery Mode
  • Self service
  • Vendor

Customization

Supported Scopes
  • Fields
  • Branding
  • Workflows

Languages & regions

UI Languages
  • cs
  • nl
  • en
  • fr
  • de
  • hu
  • id
  • it
  • pl
  • pt
  • pt-BR
  • ru
  • sl
  • es

Support

Channels
  • Email
  • Ticket
  • Chat
  • Community
  • Knowledge base
Training Formats
  • Documentation
  • Video

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