softosaurFreshservice
Freshservice gives IT teams one AI-powered platform for service desk, incident response, asset discovery and IT operations, so employee requests are resolved faster with full infrastructure context.
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Vendor profile
Freshworks
Freshworks develops cloud service, sales and marketing software, including the Freshservice ITSM platform, with built-in Freddy AI.
About Freshworks
Freshworks builds cloud software for customer and employee service, including Freshservice for IT service management, Freshdesk and Freshchat for customer support, and Freshsales and Freshmarketer for sales and marketing, along with a shared AI layer called Freddy AI.
- Legal name
- Freshworks Inc
- Product responsibilities
- Freshservice: AI-powered IT service management, asset management and IT operations platform
Software portfolio
Products
Support, trust & partner resources
- Partner program
- freshworks.com/partners