Confluence

Confluence helps project teams keep plans, decisions and requirements in a shared, structured knowledge workspace.

atlassian.com

Access & availability

Offline editing

Supported · check conditionsBuilt in
What you can do
  • Edit existing content opened online; synchronize changes when the connection returns.
More details & conditions: Offline editing
Conditions
  • New content, Rovo, network-dependent macros and integrations are unavailable offline. Resolve conflicting edits after reconnecting. Safari may clear local data after seven days; Atlassian clears it after 30 days.
Release state
Generally available

Overview

Pages and spaces hold project context; databases organize information, while whiteboards support collaborative planning and Jira handoff. Choose it when documentation and stakeholder alignment are central to delivery. Jira supplies connected issue workflows rather than becoming an included Confluence scheduling engine. Free supports 10 users and 2 GB storage. Standard adds advanced permissions and free guests within its quota; Premium adds unlimited whiteboards and storage. Annual cloud pricing uses user tiers, while monthly billing counts users.
More product details

Vendor · Atlassian

Customer reference options
  • Vendor-published customer stories for Mercedes-Benz and Canva
Description
Atlassian was founded in Sydney in 2002 by Mike Cannon-Brookes and Scott Farquhar. Its software helps teams plan work, manage services, share knowledge and collaborate across technical and business functions. The portfolio includes Jira, Confluence, Trello, Loom and Rovo. Product capabilities and deployment options vary by product; company-level claims should not be read as support guarantees for every plan. The current parent is Atlassian Corporation, incorporated in Delaware in September 2022. Its investor FAQ lists principal offices in Sydney and San Francisco. Financial results below preserve fiscal-year periods, GAAP loss signs and the source’s rounded-million reporting precision.
Founded Year
2,002
Implementation partner directory
partnerdirectory.atlassian.com
Incorporation Country
United States
Legal Name
Atlassian Corporation
Offices
  • City
    Sydney
    Region
    New South Wales
    Street
    Level 6, 341 George Street
    Country
    AU
    Postal code
    2000
  • City
    San Francisco
    Region
    California
    Street
    Floor 13, 350 Bush Street
    Country
    United States
    Postal code
    94104
Ownership Type
Public
Public roadmap
atlassian.com/roadmap/cloud
Responsibilities for products
  • Developer of Jira for work tracking and Jira Service Management for service management
  • Developer of Confluence for shared knowledge
  • Provider of Trello collaboration and Loom video communication
Security reporting channel
atlassian.com/trust/security/report-a-vulnerability
Short company overview
Atlassian develops collaboration, software delivery and service management tools, including Jira, Confluence, Trello and Loom. It was founded in Sydney in 2002 and is listed on Nasdaq under TEAM.
Show all details (15)
Stock Listing
Scheme
Nasdaq
Identifier
TEAM
Jurisdiction
United States
Trust Center Url
atlassian.com/trust
Website Url
atlassian.com

Product

Documentation
support.atlassian.com/confluence-cloud
License ID
  • https://www.atlassian.com/legal/atlassian-customer-agreement
License Model
Proprietary
Solution Kind
Platform

Who it is for

Roles
  • Project manager
Use Cases
  • Project collaboration
  • Visual project planning

Before you choose

Check before choosing

  • Confluence stores project knowledge and plans; connected Jira issue workflows have their own product entitlements.
  • Offline editing applies to opened content; new content, Rovo and network-dependent macros or integrations are unavailable offline. Browser storage may expire before reconnection.
  • Eligible Atlassian organizations have data-contribution controls for metadata and in-app data used to improve apps and AI. These settings and compliance exceptions differ from third-party model-provider training commitments.
  • SSO and SCIM require Atlassian Guard on Standard or Premium; Enterprise has broader identity entitlements. Residency pins supported content, but permission settings, space keys and AI data are outside that scope.
  • Premium and Enterprise uptime compensation starts after the trial; Standard support runs Monday to Friday, 09:00–17:00 in the customer’s time zone.

Features

Project Planning

Explore category

Project Planning

Partial supportBuilt in
What you can do
  • Confluence helps project teams keep plans, decisions and requirements in a shared, structured knowledge workspace.
More details & conditions: Project Planning
Limits to check
  • Metric
    Included features and access
    Conditions
    Confluence stores project knowledge and plans; connected Jira issue workflows have their own product entitlements.
Release state
Generally available

Workflow details

Planning
  • Project templates
Not confirmed (1)
Workflow boundary and exception handling
Not confirmed

Pricing

Free

Free option
Access in this plan
Channels
  • Community
  • Knowledge base
Plan details & limits
Business Model
  • Free
Limits
  • Team members

    10

  • Included storage

    2GB

Enterprise

Contact vendor

Billed annually

Commitment Months
12
Access in this plan
Human Availability
Weekdays
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Opens local
00:00
Closes local
24:00
Human staffed
Yes
Included In Plan
Yes
Uptime SLA Percent
99.95
Plan details & limits
Business Model
  • Subscription

Premium

Access in this plan
Human Availability
Weekdays
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Opens local
00:00
Closes local
24:00
Human staffed
Yes
Included In Plan
Yes
Uptime SLA Percent
99.9
Plan details & limits
Business Model
  • Subscription
Limits
  • Editable boards

    Unlimited

  • Included storage

    Unlimited

  • Metric
    Included features and access
    Conditions
    Unlimited whiteboards and storage; critical-issue support available 24/7.

Standard

Access in this plan
Human Availability
Weekdays
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
Opens local
09:00
Closes local
17:00
Human staffed
Yes
Included In Plan
Yes
Plan details & limits
Business Model
  • Subscription
Limits
  • Included storage

    250GB

  • Metric
    Included features and access
    Conditions
    Advanced permissions; up to 5 free guests per paid user.

Technical details

API

Access
Public
Programmatic access
Yes
Documentation
developer.atlassian.com/cloud/confluence/rest/v1
Protocols
  • REST
Outbound webhooks
Yes

Deployment

Client Channels
  • Browser
Delivery Models
  • Cloud (SaaS)
Offline Scope
  • Create edit
Sandbox
Yes

Data

Export Formats
  • PDF
  • CSV
  • HTML
  • XML
  • Word document

Security

Access Models
  • Role based
DPA Url
atlassian.com/legal/data-processing-addendum
Encryption At Rest
Yes
Encryption In Transit
Yes
Provisioning
  • SCIM
SSO Protocols
  • SAML
Subprocessors Url
atlassian.com/legal/sub-processors

Support

Channels
  • Ticket
  • Community
  • Knowledge base

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Independent experiences, reviewed before publication.

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