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Backlog

Backlog connects issues, Kanban boards and Git or Subversion repositories for teams that coordinate project delivery and software changes.

By Nulab

nulab.com

Overview

Backlog keeps task discussions, deadlines and code repositories together. Teams can follow issues on a board and use Gantt and burndown views when their plan includes them. It suits delivery teams that want development context alongside project work. Pricing is a flat subscription with plan limits, rather than a charge for each user. Free allows 10 users and one project; Starter allows 30 users and five projects. Standard adds Gantt views limited to six months. Premium adds unlimited projects, cross-project Gantt and custom fields. Enterprise offers an on-premises option through sales. Paid plans have a 30-day free trial without a credit card.
More product details

Vendor · Nulab

Contacts
  • Channel
    Web form
    Purpose
    Sales
    Public URL
    nulab.com/contact
Description
Nulab develops collaboration software including Backlog, Cacoo and Nulab Pass.
Founded Year
2,004
Headquarters
City
Fukuoka
Street
ONE FUKUOKA BLDG. 7th Floor, 1-11-1 Tenjin, Chuo-ku
Country
JP
Postal code
810-0001
Legal Name
Nulab Inc.
Responsibilities for products
  • Backlog
Short company overview
Nulab develops collaboration software including Backlog, Cacoo and Nulab Pass.
Website Url
nulab.com

Product

Documentation
support.nulab.com
Release Notes Url
nulab.com/release-notes/backlog
Solution Kind
Application

Who it is for

Roles
  • Developer
  • Product manager
Use Cases
  • Issue tracking
  • Project scheduling

Features

Agile Project Management Tools

Explore category

Project Planning

Partial supportBuilt in
What you can do
  • Gantt bars edit issue start and due dates. Dated milestones organize the schedule; Standard shows six months and Premium adds cross-project charts.
  • Premium cross-project Gantt groups assigned issues to inspect member workload across up to five projects.

Project Tracking

Partial supportBuilt in
What you can do
  • Track issue status, deadlines and sprint or milestone progress with boards and plan-dependent charts.

Gantt/Timeline View

Partial supportBuilt in
What you can do
  • Gantt bars edit issue start and due dates. Dated milestones organize the schedule; Standard shows six months and Premium adds cross-project charts.

Kanban Board

Partial supportBuilt in
What you can do
  • Organize issues on a Kanban-style board.

Workflow details

Planning
  • Gantt
  • Milestones
  • Kanban
Constraints
  • Competing assignments
Measurement
  • Description
    Milestone burndown compares outstanding work with estimated and ideal lines derived from due dates, estimated hours and the milestone period.
    Evidence URL
    support.nulab.com/hc/en-us/articles/8668978812569-Backlog-101-Burndown-charts
Granularity
  • Description
    Issue schedules can be grouped by milestone, assignee or project; Premium cross-project Gantt combines up to five projects.
    Evidence URL
    support.nulab.com/hc/en-us/articles/8735474486169-Backlog-101-Gantt-charts
Not confirmed (1)
Workflow boundary and exception handling
Not confirmed

Gantt Chart

Explore category

Milestone Tracking

Partial supportBuilt in
What you can do
  • Gantt bars edit issue start and due dates. Dated milestones organize the schedule; Standard shows six months and Premium adds cross-project charts.

Project Planning

Partial supportBuilt in
What you can do
  • Gantt bars edit issue start and due dates. Dated milestones organize the schedule; Standard shows six months and Premium adds cross-project charts.
  • Premium cross-project Gantt groups assigned issues to inspect member workload across up to five projects.

Project Tracking

Partial supportBuilt in
What you can do
  • Track issue status, deadlines and sprint or milestone progress with boards and plan-dependent charts.

Resource Management

Partial supportBuilt in
What you can do
  • Premium cross-project Gantt groups assigned issues to inspect member workload across up to five projects.

Workflow details

Planning
  • Gantt
  • Milestones
  • Kanban
Work Views
  • List
  • Kanban
  • Gantt
Constraints
  • Competing assignments
Measurement
  • Description
    Milestone burndown compares outstanding work with estimated and ideal lines derived from due dates, estimated hours and the milestone period.
    Evidence URL
    support.nulab.com/hc/en-us/articles/8668978812569-Backlog-101-Burndown-charts
Granularity
  • Description
    Issue schedules can be grouped by milestone, assignee or project; Premium cross-project Gantt combines up to five projects.
    Evidence URL
    support.nulab.com/hc/en-us/articles/8735474486169-Backlog-101-Gantt-charts
Not confirmed (1)
Workflow boundary and exception handling
Not confirmed

Kanban Tools

Explore category

Project Planning

Partial supportBuilt in
What you can do
  • Gantt bars edit issue start and due dates. Dated milestones organize the schedule; Standard shows six months and Premium adds cross-project charts.
  • Premium cross-project Gantt groups assigned issues to inspect member workload across up to five projects.

Milestone Tracking

Partial supportBuilt in
What you can do
  • Gantt bars edit issue start and due dates. Dated milestones organize the schedule; Standard shows six months and Premium adds cross-project charts.

Workflow details

Planning
  • Gantt
  • Milestones
  • Kanban
Work Views
  • List
  • Kanban
  • Gantt
Constraints
  • Competing assignments
Measurement
  • Description
    Milestone burndown compares outstanding work with estimated and ideal lines derived from due dates, estimated hours and the milestone period.
    Evidence URL
    support.nulab.com/hc/en-us/articles/8668978812569-Backlog-101-Burndown-charts
Granularity
  • Description
    Issue schedules can be grouped by milestone, assignee or project; Premium cross-project Gantt combines up to five projects.
    Evidence URL
    support.nulab.com/hc/en-us/articles/8735474486169-Backlog-101-Gantt-charts
Not confirmed (1)
Workflow boundary and exception handling
Not confirmed

Project Management

Explore category

Reporting/Project Tracking

Partial supportBuilt in
What you can do
  • Track issue status, deadlines and sprint or milestone progress with boards and plan-dependent charts.

Project Planning/Scheduling

Partial supportBuilt in
What you can do
  • Gantt bars edit issue start and due dates. Dated milestones organize the schedule; Standard shows six months and Premium adds cross-project charts.
  • Premium cross-project Gantt groups assigned issues to inspect member workload across up to five projects.

Gantt/Timeline View

Partial supportBuilt in
What you can do
  • Gantt bars edit issue start and due dates. Dated milestones organize the schedule; Standard shows six months and Premium adds cross-project charts.

Milestone Tracking

Partial supportBuilt in
What you can do
  • Gantt bars edit issue start and due dates. Dated milestones organize the schedule; Standard shows six months and Premium adds cross-project charts.

Resource Management

Partial supportBuilt in
What you can do
  • Premium cross-project Gantt groups assigned issues to inspect member workload across up to five projects.

Workflow details

Planning
  • Gantt
  • Milestones
  • Kanban
Work Views
  • List
  • Kanban
  • Gantt
Constraints
  • Competing assignments
Measurement
  • Description
    Milestone burndown compares outstanding work with estimated and ideal lines derived from due dates, estimated hours and the milestone period.
    Evidence URL
    support.nulab.com/hc/en-us/articles/8668978812569-Backlog-101-Burndown-charts
Granularity
  • Description
    Issue schedules can be grouped by milestone, assignee or project; Premium cross-project Gantt combines up to five projects.
    Evidence URL
    support.nulab.com/hc/en-us/articles/8735474486169-Backlog-101-Gantt-charts
Not confirmed (1)
Workflow boundary and exception handling
Not confirmed

Pricing

Free

Free option

Free

Billed monthly

Plan details & limits
Business Model
  • Free
Limits
  • Users

    10

  • Projects

    1

  • Storage

    100MB

Starter

35 (currency not confirmed) / flat fee / month

Billed monthly

Commitment Months
1
Trial Available
Yes
Trial Card Required
No
Trial Days
30
Trial is free
Yes
Plan details & limits
Business Model
  • Subscription
Limits
  • Users

    30

  • Projects

    5

  • Storage

    1GB

Standard

100 (currency not confirmed) / flat fee / month

Billed monthly

Commitment Months
1
Trial Available
Yes
Trial Card Required
No
Trial Days
30
Trial is free
Yes
Plan details & limits
Business Model
  • Subscription
Limits
  • Users

    Unlimited

  • Projects

    100

  • Storage

    30GB

Premium

175 (currency not confirmed) / flat fee / month

Billed monthly

Commitment Months
1
Trial Available
Yes
Trial Card Required
No
Trial Days
30
Trial is free
Yes
Plan details & limits
Business Model
  • Subscription
Limits
  • Users

    Unlimited

  • Projects

    Unlimited

  • Storage

    100GB

  • AI credits

    2,000/ Month

    Conditions
    Credits reset monthly and do not roll over; extra credit packages cost more.

Enterprise

Contact vendor

Plan details & limits
Business Model
  • Subscription
Limits
  • Users

    Unlimited

  • Projects

    Unlimited

  • Storage

    100GB

  • AI credits

    2,000/ Month

    Conditions
    Credits reset monthly and do not roll over; extra credit packages cost more.

Technical details

AI

AI usage conditions
Allowance renewal
Monthly
Usage unit
Credits
Usage conditions
  • Only admins and members can use the assistant. It references joined projects, cannot read attachment contents, creates text only and has no external AI API.
Action Permissions
  • Action
    Create and update issues
    Permissions
    • Admin or member role
    Object scope
    Projects the user belongs to
Customer Data Training
Never by contract
Customer Knowledge
  • Project context
Input Modalities
  • Text
  • Structured data
Output Modalities
  • Text
Providers Models
  • Amazon Bedrock

API

API access conditions
  • The API uses API keys or OAuth 2.0 and is subject to endpoint permissions and rate limits.
Access
Public
Programmatic access
Yes
Documentation
developer.nulab.com/docs/backlog
Protocols
  • REST
Outbound webhooks
Yes

Deployment

Browser Support
  • Platform
    Microsoft Edge
    Limitations
    • Latest browser version.
  • Platform
    Safari
    Limitations
    • Latest browser version.
  • Platform
    Google Chrome
    Limitations
    • Latest browser version.
  • Platform
    Mozilla Firefox
    Limitations
    • Latest browser version.
Client Channels
  • Browser
  • Mobile app
  • API
Client OS
  • Platform
    Windows
    Minimum version
    11
  • Platform
    macOS
    Limitations
    • Current and most recent previous macOS version.
  • Platform
    iOS
    Minimum version
    17.0
  • Platform
    Android
    Minimum version
    11
Delivery Models
  • Cloud (SaaS)
  • On premises
Hardware Requirements
  • Unit
    GB
    Minimum
    16
    Resource
    RAM
    Scenario
    Backlog Enterprise V2
  • Unit
    GB
    Minimum
    30
    Resource
    Storage
    Scenario
    Backlog Enterprise V2
  • Unit
    GHz
    Minimum
    2.4
    Resource
    CPU frequency
    Scenario
    Backlog Enterprise V2
  • Unit
    cores
    Minimum
    4
    Resource
    CPU cores
    Scenario
    Backlog Enterprise V2
    Supported devices
    • x86_64
Hosting Regions
  • Japan
  • United States
Server OS
  • Limitations
    • The Enterprise V2 host must support Docker; the guide requires Docker 25+, Docker Compose v2.20.2+, AWS CLI 2.x, MySQL and an SMTP server.

Data

Exit Export Scope
  • Records
Export Formats
  • CSV
  • Excel workbook

Reliability

Service status
nulab.statuspal.io

Customization

Supported Scopes
  • Fields

Security

DPA Url
nulab.com/terms/data-processing-addendum
Deletion Policy Url
nulab.com/files/terms/deletion-policy-en.pdf
Encryption In Transit
Yes
Residency Scope
  • Region
    Tokyo
    Country
    JP
    Provider
    AWS
    Data class
    Primary data
    Exceptions
    • Japanese-site applications.
  • Region
    Oregon
    Country
    United States
    Provider
    AWS
    Data class
    Primary data
    Exceptions
    • English-site applications.
  • Country
    United States
    Provider
    Amazon Bedrock
    Data class
    AI processing

Support

Channels
  • Email
  • Ticket
  • Knowledge base

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