Vendor profile

Invoca

Invoca provides an AI-powered platform that attributes phone calls to marketing and improves how contact centers handle them.

About Invoca

Invoca develops an AI-powered revenue execution platform that connects marketing, commerce and contact center teams, covering call tracking, conversational IVR, call routing, call recording and transcription, and Signal AI conversation analytics.

Product responsibilities
  • Develops and sells the Invoca platform: call tracking, conversational IVR, call routing, recordings and transcriptions, Signal AI analytics and quality management.

Software portfolio

Products

1 published product

Invoca

Invoca ties inbound phone calls to the marketing source, intent and outcome behind them, so marketing and contact center teams can optimize spend and agent handling.

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